Business Software for ConnectWise Automate

Auvik Network Management is a network management and monitoring software designed to empower IT professionals with deep visibility, automation, and control over their network infrastructure. This innovative platform is trusted by businesses of all sizes to streamline network operations, enhance security, and optimize performance. One of Auvik's standout features is its real-time network mapping and discovery capabilities. It automatically generates interactive, visual maps of your network topology, allowing you to easily identify devices, connections, and potential bottlenecks. This invaluable insight helps in planning and optimizing network architecture for maximum efficiency.

Control D is a customizable DNS filtering and traffic redirection platform that leverages Secure DNS protocols like DNS-over-HTTPS, DNS-over-TLS and DNS-over-QUIC, with support for Legacy DNS. With Control D you can: block malicious threats, block unwanted types of content network wide (ads & trackers, IoT telemetry, adult content, socials, and more), redirect traffic using transparent proxies and gain visibility on network events and usage patterns, with client level granularity. Think of it as your personal Authoritative DNS resolver for the entire Internet that gives you granular control over what domains get resolved, redirected or blocked.

Guardz is an AI-powered cybersecurity solution that provides MSPs with a platform to protect and insure small and growing businesses from cyberattacks. The platform provides automatic detection and response to protect users, devices, cloud directories, and data. We simplify cybersecurity management to allow businesses to focus on their growth without being bogged down by security complexity. The Guardz pricing model is scalable and cost effective and ensures comprehensive digital asset protection. It also facilitates rapid deployment and business growth.

Kixie: Smarter Calling & Texting for Revenue Teams Kixie is the AI-powered sales engagement platform that helps teams connect faster, close more deals, and scale effortlessly—all while keeping it personal. 🔥 Outbound Sales: Boost connection rates up to 400% with AI-powered Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Automate calls & texts for instant follow-ups and high-converting outreach—without the manual work. 📞 Inbound Sales & CS: Handle more calls with smart CRM-based routing, shared SMS inboxes, and instant auto-replies. 📊 RevOps & Leadership: Get AI-driven insights, real-time coaching tools, and advanced analytics to level up your team. 💥 Supercharge your sales team today! Visit our website to get started for free, no credit card required.

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

ConnectWise PSA (formerly ConnectWise Manage) a robust business management platform, is designed for companies that offer service and support technology. ConnectWise PSA is trusted by more than 100,000 users. It offers a wealth features that enable teams to achieve greater accountability and operational efficiency. ConnectWise PSA includes help desk, billing and time tracking, project management, agreement management, sales and marketing, procurement and reporting tools. ConnectWise PSA™ (formerly ConnectWise Manage) is an award-winning professional services automation (PSA) solution that connects your entire operation. It creates a single view via a single data layer, so you can clarify and streamline what’s actually happening in your business.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

N-able™, Passportal™, provides simple, yet secure password management and documentation management that is tailored to the needs of MSPs and ITSPs. The platform is cloud-based, offering channel partners automated password protection. It makes it easy to store, manage, and retrieve passwords and client information from any connected device. N-able™, Passportal™, also offers value-added services products such as Documentation Manager™, Site™, and Blink™. These products promote compliance with industry regulations, protect businesses against data breaches, cybersecurity threats and network vulnerabilities.

VoIPco offers a wide variety of services and a rich selection of features to enhance your business's telecom experience. VoIPco allows businesses to upgrade their business phone system and achieve a Return on Investment in 6-12 months. You can access your telecom services from any device on your IT network, including desktop phones, mobile phones, and computers. Unified Communications (UC), is the seamless integration voice, video, chat and contact center/IVR apps. This technology can dramatically improve your communication and business productivity. Our software and services allow you to access your account, and seamlessly integrate our high-value cloud communications services.

This EDR solution will help you uncover the hidden potential in your network. This tool uses ESET's multilayered Endpoint Protection Platform to detect and respond to endpoints. All layers send relevant information to ESET Enterprise Inspector which analyzes large amounts of real-time data from endpoints. It can quickly identify and fix any security problem in the network. ESET Enterprise Inspector offers a unique reputation-based detection system that is transparent to security teams. To allow fine-tuning, all rules can be easily edited via XML. You can create new rules to meet the specific needs of your enterprise environment, including SIEM integrations. ESET's endpoint response and detection tool makes it easy to suppress false alarms. You can adjust the sensitivity of detection rules according to different computer groups or users. Combine criteria such as file name/path/hash/command line/signer to fine-tune the trigger conditions.

Acronis Cyber Protect gives you the peace of mind to know your business is covered, with zero-day malware and ransomware protection, backup and forensic investigations. Cyberthreats are evolving at an incredible rate — and simple data backup and cybersecurity tools are no longer enough to contain them. Acronis’ all-in-one cyber protection solutions combine cybersecurity, data backup, disaster recovery, and more to ensure the integrity of the data and systems you rely on. If you’re like other businesses, you probably use a complex patchwork of solutions to defend against data loss and other cyberthreats — but this approach is tough to manage and leads to security gaps. Acronis’ integrated cyber protection solutions safeguard entire workloads with greater efficiency and a fraction of the complexity, freeing up resources and enabling you to focus on protection and enablement rather than juggling tools. Protect entire workloads without the friction. Getting started with Acronis' cyber protection solutions is simple and painless. Provision multiple systems with just a click, and manage everything — from backup policies to vulnerability assessments and patching — through a single pane of glass.

VM Backup is a virtual machine backup solution that supports Hyper-V and VMware environments. It is used by more than 40,000 businesses worldwide. The solution is designed for IT departments, resellers, consultants, and Managed Services Providers (MSPs). It provides robust, streamlined enterprise-level functionality. It is characterized by its ease of use, rapidity and affordability. You can reduce RTO and RPO to minutes with its WAN-optimized Replication (CDP). This allows you to drastically reduce the time that your virtual machines go down and the amount data lost in the event of a disaster. Virtual machine backup software with powerful features for HyperV and VMware.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

ScalePad, previously known as Warranty Master, offers an automated solution for managing hardware, software, and warranty services efficiently. Join over 8,000 partners and streamline your asset lifecycle management while gaining essential insights that enhance both productivity and profitability. Are you in search of a straightforward method to access comprehensive insights on your hardware and software assets, including potential revenue opportunities, comparative asset information, and a detailed, sortable inventory list? Check out our video to discover how ScalePad simplifies the asset management process! Effortlessly gather crucial data from your integrations and manage both software and hardware simultaneously to reduce downtime. Our user-friendly reports are designed for clarity, benefiting both your team and clients, while fostering stronger relationships through honest and insightful information. With extensive connections to manufacturers like Dell, HP, and Lenovo, you can rely on ScalePad for real-time, accurate, and updated data that keeps you informed and ready to make strategic decisions. This innovative platform is designed to adapt to your needs, making it an invaluable tool for any organization looking to optimize asset management.

OnPage is an incident management system that integrates with a secure smartphone app. This allows response teams to get the most from their digital technology investments. OnPage's solid escalation features and on-call capabilities, as well as persistent notifications, ensure that critical alerts are not missed by IT and physician teams. OnPage is trusted by organizations to manage all their critical notifications, whether they are looking to minimize IT infrastructure downtime or reduce incident response times for healthcare providers. OnPage incident management improves critical communications in a variety of industries, including healthcare, IT support and manufacturing. OnPage's incident management platform ensures that critical notifications are received by the right people at the right time. You can track the status of each message with full-time-stamped audit trails.

Close more projects faster with the premier cloud-based project platform for integrators and facility designers. Track leads, estimate, and manage installations large and small. Connect to your vendors for updated dealer pricing. Present graceful, well-organized proposals that sell. Jetbuilt is the fast, intuitive and powerful AV project solution.

Founded in 2011, BrightGauge, a solution from ConnectWise, was created to address a crucial gap in the small to medium-sized IT services sector: the need for a more effective method of managing data and demonstrating the value of services provided to clients. The BrightGauge Software enables users to consolidate all vital business metrics into a single interface using gauges, dashboards, and client reports, enhancing visibility and comprehension. With over 1,800 companies globally using the platform, BrightGauge seamlessly integrates with well-known business applications such as ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, among others. Users can perform detailed analyses of their data by manipulating metrics through addition, subtraction, multiplication, and division, with BrightGauge automatically calculating these operations. Additionally, if you want to showcase your responsiveness to ticket inquiries, you can easily present your data with embeddable gauges on public websites, making it a powerful tool for attracting potential clients and demonstrating your capabilities. The software not only enhances data management but also helps build trust with clients by transparently displaying performance metrics.

To ensure the safety of your business operations, it is essential to utilize endpoint protection software that surpasses the capabilities of conventional business antivirus solutions. Endpoint protection, also known as endpoint security, encompasses a range of cybersecurity measures designed to safeguard network endpoints such as laptops, desktops, smartphones, tablets, servers, and virtual environments. This category of services may incorporate features like antivirus and antimalware programs, web filtering, and additional protective measures. By implementing endpoint protection, organizations can effectively secure vital systems, intellectual property, customer information, employee data, and even guests from threats like ransomware, phishing schemes, malware, and various other cyberattacks. If you find yourself pondering whether endpoint protection is necessary, consider this: cybercriminals are perpetually inventing new tactics to infiltrate networks, exploit employee trust, and steal sensitive data. Many smaller businesses may erroneously believe they are not prime targets for such attacks, but this assumption is misleading. In reality, small enterprises with as few as 100 employees are now facing the same level of risk as much larger companies with 20,000 employees, highlighting the universal need for robust cybersecurity measures. Investing in comprehensive endpoint protection is not just a precaution; it's a crucial step toward ensuring the longevity and security of your business in an increasingly dangerous digital landscape.

Cisco Umbrella offers robust defense mechanisms against various online threats, including malware, phishing, and ransomware. OpenDNS serves as a collection of consumer-oriented tools designed to enhance your internet experience by making it faster, safer, and more dependable. Through our extensive network of global data centers and strategic peering collaborations, we optimize internet routing, significantly speeding up access. With options for filtering and pre-set protections, families can shield themselves from inappropriate content and other risks. This service provides a straightforward method for implementing parental controls and content filtering across all devices in your household. Setting up OpenDNS in your home is quick and uncomplicated, with no advanced technical expertise required. Our user-friendly guides and comprehensive knowledge base ensure that installation is simple and efficient. The system effectively blocks over 7 million harmful domains and IP addresses while maintaining excellent performance levels. Additionally, it identifies more than 60,000 new malicious destinations, including domains, IPs, and URLs, on a daily basis. With an impressive capacity to handle over 620 billion DNS queries each day, our global network stands as a reliable guardian against online threats. This level of security and efficiency makes OpenDNS an essential tool for anyone looking to enhance their internet safety.

The Barracuda Cloud Archiving Service offers a secure, cloud-based solution for organizations to effectively meet stringent compliance standards and efficiently handle e-discovery requests. This service is particularly well-suited for integration with platforms like Office 365 and G Suite, utilizing the Barracuda Cloud to store data indefinitely, safeguarding it from alterations or deletions. By ensuring that users can access every message ever sent or received from any device, productivity among end users is significantly enhanced. Furthermore, the Barracuda Cloud Archiving Service seamlessly integrates with various email platforms, such as Office 365 and Exchange, to create a comprehensive cloud archive without necessitating any extra hardware or software on the customer’s end. With features like a versatile Outlook add-in, mobile applications for both iOS and Android, along with a specific web interface, users can easily retrieve and restore any message, even those deleted from the mail server, ensuring that no important communication is ever permanently lost. This comprehensive accessibility empowers organizations to maintain transparency and efficiency in their communication practices.

Experience a dependable and secure solution tailored for your online business needs. Everything necessary to kickstart your venture is at your fingertips. Enjoy a user-friendly control panel designed for effortless website management. Our team of seasoned support technicians is readily available to assist you. You'll also gain access to an extensive library filled with pre-configured web applications perfect for your site. By partnering with Sherweb, your trusted cloud ally, you’ll be amazed at the possibilities that lie ahead. Our comprehensive cloud management platform, designed to adapt to changing business demands, enables IT professionals to utilize flexible solutions backed by exceptional service from reliable experts. With a foundation rooted in cloud technology, IT professionals can rest assured knowing our continually growing selection of innovative products has been carefully curated and vetted, featuring unique proprietary software you won’t find elsewhere. We provide a robust and mature platform that allows you to balance time efficiency with cost savings seamlessly. Furthermore, you can automate and connect nearly any process by harnessing our state-of-the-art APIs, ensuring your operations are both efficient and effective. With Sherweb, the future of your online business is bright and full of potential.

As the number of remote employees continues to rise, the reliance on cloud applications grows, and cyber theft surges, organizations of all sizes must prioritize Secure Identity & Access Management. With Passly™ from ID Agent (a Kaseya company), IT departments can seamlessly and affordably grant appropriate access to authorized users, ensuring they can connect from the right devices and locations. This platform incorporates essential features like Secure Password Management, Single Sign-On, and Multi-Factor Authentication, which are vital in today's landscape where the risk of cyberattacks is at an all-time high. Considering that approximately 80% of data breaches stem from lost, weak, or stolen passwords, choosing a robust secure identity and access management solution is more important than ever. Passly stands out as a comprehensive and cost-effective option that promotes security, compliance, and operational efficiency. Additionally, its Shared Password Vaults empower technicians to securely manage and store credentials for business, personal, or shared accounts, all in a centralized and user-friendly interface. Organizations that invest in such solutions will be better equipped to protect their data and maintain trust with their clients.

VIPRE Endpoint Protection offers robust defense against today’s sophisticated malware, providing ultimate protection without the unnecessary complexity found in other endpoint solutions. Designed to keep your total cost of ownership low, VIPRE combines advanced machine learning, real-time behavioral analysis, and a global threat intelligence network to deliver effective, proactive security. This cloud-based solution combines a modern, streamlined endpoint defense with time-saving efficiencies that help keep your organization running smoothly. VIPRE protects at the file, application, and network level, providing comprehensive malware defense across all attack vectors. It also allows organizations to enforce detailed internet usage policies with granular safeguards that meet employers’ duty-of-care responsibilities. Dynamic, real-time dashboards offer an intuitive, comprehensive view of your endpoint environment, making it easier to monitor security status and take action when needed. VIPRE Endpoint Protection helps safeguard your organization with less complexity and greater efficiency. Available as a core next-generation AV solution, a full EDR solution, or a combined EDR+MDR solution, we have a package that will work for you.

Site Manager delivers MSPs a robust, centralized multi-tenant console for managing Endpoint Security solutions, from NGAV to full EDR with MDR. It enables you to demonstrate your value by providing clients with fully managed endpoint threat detection, investigation, and remediation. Powered by accurate and efficient threat detection engines, Site Manager minimizes false positives, ensuring reliable protection without unnecessary disruptions. Deployment and management are designed to be seamless, offering the lowest total cost of ownership (TCO) in the industry. Automated processes and precise malware determinations save time and reduce the burden on your resources, allowing your team to focus on higher-value tasks. Additionally, simple monthly utility billing and detailed provider usage reports streamline your operations, making it easier to manage and scale your services. With Site Manager, you can elevate your offerings, improve efficiency, and deliver exceptional endpoint security to your clients with confidence.

Viirtue's white label VoIP and UCaaS software transforms white-label VoIP and UCaaS into a powerful video collaboration tool. It also offers mobile capabilities and a best in class streamlined quote-to cash solution. This allows you to compete with big players and scale your business with modern tools, excellent support, and great tools. You can rebrand our entire suite of white-label communication tools to your company, making it a one-stop shop for technology solutions. Get a demo to see how our industry-leading platform and quote-to-cash software can make it easy to run a unified communications company. Fair pricing that charges only for the number of seats used, and not for multiple users using multiple devices. Our all-in-one, quote-to-cash software, as well as our reseller dashboard, is a turnkey tool that supports your brand platform and helps you capture and win more business.