Business Software for Aircall

Matia serves as a comprehensive DataOps platform aimed at streamlining contemporary data management by merging essential functions into a cohesive system. By integrating ETL, reverse ETL, data observability, and a data catalog, it removes the reliance on various isolated tools, thereby simplifying the challenges associated with managing disjointed data environments. This platform empowers teams to efficiently and reliably transfer data from diverse sources into data warehouses, utilizing sophisticated ingestion features that include real-time updates and effective error management. Furthermore, it facilitates the return of dependable data to operational tools for practical business applications. Matia prioritizes inherent observability throughout the data pipeline, offering capabilities such as monitoring, anomaly detection, and automated quality assessments to maintain data integrity and reliability, ultimately preventing potential issues from affecting downstream processes. As a result, organizations can achieve a more streamlined workflow and enhanced data utilization across their operations.

AccessOwl serves as a comprehensive tool for Access Governance and SaaS management, streamlining the process of managing employee access to various SaaS applications throughout their tenure, from onboarding to offboarding. Acting as the primary platform for overseeing SaaS access, it removes the confusion about who is responsible for specific tools and what approvals are necessary, while meticulously logging every application, user access, and the permissions utilized within the organization. By automating the processes of user account creation, access requests, approvals, and audits, along with detecting Shadow IT, AccessOwl enables teams to move away from spreadsheets and establish a reliable source of truth, significantly minimizing the chances of overlooking offboarding tasks. Furthermore, its integration with Slack allows employees to conveniently request access in the environment they already use, and HRIS integrations automate the onboarding and offboarding processes while keeping employee information such as job title, department, and manager up to date. Notably, AccessOwl has the capability to provision and revoke user access across a multitude of SaaS applications without the necessity for SCIM or SAML, ensuring flexibility and ease of use for organizations. This allows for a more efficient management of software access, ultimately enhancing security and compliance efforts.

Tray.ai serves as an API integration platform that empowers users to innovate, integrate, and automate their organizations without the need for developer expertise. With Tray.io, users can independently connect their entire cloud ecosystem. The platform features an intuitive visual workflow editor that makes it simple for users to construct and optimize processes. Additionally, Tray.io enhances the workforce's efficiency through automation of various tasks. At the core of the first iPaaS designed for universal accessibility is the intelligence that allows users to execute business processes through natural language commands. Tray.ai is a low-code automation solution tailored for both technical and non-technical users, enabling the creation of complex workflow automations that streamline data transfer and actions across diverse applications. By leveraging our low-code builder and the innovative Merlin AI, users can revolutionize their automation journey, combining the flexibility of scalable automation with advanced business logic and integrated generative AI features that are user-friendly and accessible to all. This makes Tray.ai an invaluable tool for organizations aiming to enhance operational efficiency.

Online customer satisfaction survey software, including CSAT (Net Promoter Score®, (NPS), & Customer Effort score™, (CES 2.0). Nicereply assists hundreds of teams from companies such as Microsoft, Hubspot, Hubspot, and Buffer in measuring and improving their customer service. - Measure Customer Satisfaction, Net Promoter Score (NPS), and Customer Effort Scores (CES) per agent or team, or company-wide - Increase your survey response rate by 200% - View your CRM data and set triggers based there - Get 3x the feedback you get without having to send more emails You can customize both the look and the content of your surveys - Create reports, track KPIs, set goals and create them.

Allego’s comprehensive learning and enablement platform enhances the performance of sales teams and others by integrating learning, content, and collaboration seamlessly into a single application that aligns with everyday workflows. By utilizing Allego, teams can expedite their onboarding processes, convey the correct messaging and materials with assurance, swiftly implement content and optimal practices, engage in more frequent coaching and practice sessions, and foster improved collaboration among colleagues and headquarters. Ultimately, this platform empowers teams to reach their goals more efficiently and effectively.

Directors, managers, and consultants can be empowered with the tools they need to succeed in remote or in-office settings. Unrivalled performance reporting, gamification, daily updates emails to your team. OneUp integrates with many third-party CRMs, VOIP systems, and other solutions to allow sales leaders to view all of their key metrics in one place. Spin up fantasy-sports-inspired leagues, collaborative missions or head-to-head challenges in minutes. You can concentrate on what is most important, building your business. Performance updates are automatically sent. By linking CRM data to OneUp competitions, you can maximize your investment in existing technology. Remember, "If it isn’t tracked, it’s not fact." For keeping your team informed about progress, get rid of spreadsheets, whiteboards, and emails. Everything is automated as soon as you hit 'Go. You can tap into the competitive nature of salespeople by comparing them in real-time to their colleagues.

This unique user repository provides information about the arrivals and departures for employees, temporary workers, service providers, and others. In real-time. You can launch account suspension/creation actions with packages you have created. Youzer connects with all your applications to monitor and analyse all access accounts. Regularly verify the alignment of each employee’s authorisations. Everyone has the right to access what they need. Regular analysis of accounts that are missing authorizations, inconsistent authorisations, access rights, sensitive security groups, and other issues is necessary. A sales person, a technician, a consultant... The profile of the user that arrives will determine which account needs to be created. You can create the right accounts for the right people with the resource packages.

DataGrail is an industry leader in data privacy management. A few of our recognitions include: → Recognized in the Gartner Hype Cycle for Privacy, 2022-2025, plus Gartner Market Guide for Subject Rights Requests 2021 and Gartner Cool Vendor in 2020 → Named Leader in IDC ProductScape: Worldwide Data Privacy Compliance Software, 2023-2025 → Named one of the World’s Most Innovative Companies by Fast Company in 2024 → Achieved Top Remote Startup and Top SF StartUp in Built In’s 2025 Best Places to Work

Scale-e is an agile platform that collects valuable information about customers' interactions with brands. We cleanse and transform customer data from every source and manage privacy management to create consistent customer profiles for B2C and B2B. This allows us to orchestrate omnichannel CX and distribute marketing or loyalty programmes. We also harness customer insights to lower the cost of customer acquisitions and retention.

Convin's AI-powered Conversation Intelligence Software makes it easier for sales teams to understand calls and close more business every day. Convin records your customer phone and video calls, and maps them with your CRM to provide an in-depth analysis. Convin then converts voice and video calls to text, and analyzes what is being said. Artificial Intelligence allows it to automatically decode topics, questions and action items. Convin's analysis will uncover some "not so obvious" insights that will allow you to make data-driven decisions and ultimately lead to more deal closures. You can learn what is being discussed at different stages of meetings, and you can use the data effectively for coaching your sales team. Convin helps sales teams understand market sentiments and customer requirements. This will help them get closer to the market. Find out what top sales reps do differently than the rest. Transform your team to become a quota-crushing engine.

The fastest way to integrate APIs, and run code. Pipedream is a serverless computing platform and integration platform that makes it easy for developers to create event-driven workflows and connect apps. Any API can be turned into an event stream by creating event sources. You can create event sources to listen for tweets, Github events or Airtable records. You can inspect events in a human-friendly manner, trigger Node.js workflows for every event, and consume events in your app via API. Node.js code steps are used to create workflows that run on every event. You can write your own Node.js and use any npm packages. Or you can reuse actions that scaffold popular APIs. You can trigger via sources, a custom URL, email address or SDK code, or a schedule. Connect to Auth apps once and they will continue to work in your workflow. Pipedream supports OAuth, key-based auth and handles token refresh and OAuth flow for you. Simply link accounts to steps, and include the appropriate auth information in code.

Revolutionizing B2B prospecting, Bloobirds' platform is designed to assist sales development representatives throughout their daily tasks while empowering sales leaders to make informed choices. By transforming both inbound and outbound efforts into a greater number of valuable opportunities, it strikes a balance between chaotic SDR practices and complete automation. Every account targeted is ensured to fit your ideal market profile, with each lead representing a perfect buyer and every potential challenge accounted for. With features like task support and a consistent, multi-channel outreach strategy, sales reps can boost their activity levels, contact rates, and overall productivity. This alleviates the burden on sales operations managers, allowing them to step away from micromanagement. Instead of relying on the whims of a sales rep, outreach can be strategically aligned with your growth objectives. Moreover, real-time messaging support equips your SDRs with the tools needed to deliver a precise pitch tailored to the right audience. By refining your account-based approach, you can significantly enhance the efficiency of your sales presentations and drive better results in your prospecting efforts. Ultimately, this innovative platform not only streamlines processes but also fosters a more targeted and effective sales strategy.

Revenue Grid serves as an AI-driven platform for Guided Selling, assisting sales teams with tailored, actionable insights that direct them towards effective strategies, highlight deals at risk, and identify the most impactful steps to take. This innovative approach to B2B sales emphasizes understanding and addressing the unique needs and challenges faced by sales teams. Our core belief is to deliver comprehensive, step-by-step support for every opportunity within a salesperson's pipeline, ensuring that teams are optimally positioned to achieve success. By providing complete transparency into the sales pipeline, ongoing deals, and team dynamics, we enhance the understanding of the sales process. Additionally, our platform automates routine tasks and empowers sales representatives to advance deals through the sales funnel effortlessly. With proactive Signals derived from AI analysis, comprehensive communication data, and established sales methodologies, sales teams receive clear guidance on deal status and engagement. This way, users can effortlessly track the progress of each deal, understand past activities, and anticipate future developments, leading to more informed decision-making and greater overall success.

Capturis offers a tailored solution designed to help you unlock your maximum potential! By leveraging speech analytics and advanced machine learning, Capturis meticulously examines your customer interaction call recordings, converting them into actionable insights that can enhance your Net Promoter Score (NPS), boost sales performance, minimize unproductive customer calls, and optimize the time spent on documentation and quality control. Discover how to elevate your NPS, cut down on unnecessary customer interactions, and streamline the documentation process effectively. Utilizing your specific data, you can gain distinct insights into common customer inquiries and identify your team's most effective strategies, enabling continuous and direct coaching for individual customer service representatives. Amplify your success rates with qualitative feedback on your sales calls while ensuring regulatory compliance and conserving valuable time. Familiarize yourself with the techniques of your top performers to ensure your sales team adheres to established scripts, while also facilitating prompt and constructive feedback. In this way, Capturis not only enhances your operational efficiency but also fosters a culture of continuous improvement within your organization.

Elevate your sales team into a dynamic revenue-generating powerhouse. Modjo serves as a specialized tool for conversational analysis, aimed at coaching and enhancing the effectiveness of sales teams. Boost your conversion rates by pinpointing the strengths of your sales pitches while crafting a compelling script. Streamline the onboarding and coaching process for your teams with ease and efficiency. Leverage data gathered from conversations to analyze and guide your strategic decisions regarding key outcomes. Implement conversational analysis to provide training that enhances your teams' sales performance significantly. Accurately assess your sales pitches and develop a compelling sales narrative. Design your ramp-up process based on the best practices demonstrated by your team members. Uncover and capitalize on the comprehensive insights derived from your conversation data. This essential tool fosters collaboration across various business functions within your organization. Achieve rapid advancements through the dissemination of successful practices. Effectively manage the feedback loop from your conversations to enrich communication and ensure consistent follow-up with clients, ultimately leading to lasting relationships. By harnessing these strategies, your sales team can not only meet but exceed their targets consistently.

Each week, we bring you a selection of exceptional startup talent tailored to your needs. Underdog.io simplifies the process of creating a robust recruitment pipeline, helping you identify your ideal technical, product, or business hire. Our mission is to connect companies with outstanding candidates across various roles, including engineering, design, product management, data science, marketing, sales, business development, operations, finance, recruiting, HR, and beyond. Every Monday, we deliver a carefully selected group of candidates who represent the top 10% of applicants actively seeking opportunities in the startup ecosystem. Additionally, we ensure all our candidates are genuinely interested in joining startups, enhancing your chances of finding the right fit. Our flexible and transparent payment options make the hiring process straightforward, allowing you to make your next hire at a significantly lower cost compared to traditional recruiting methods or other hiring services, ensuring you get the best value for your investment in talent.

Gain a deep insight into how your customers are interacting with your sales representatives during conversations, and leverage that understanding to drive revenue growth. By capturing and analyzing customer call data, you can identify who said what during interactions and extract valuable insights that foster predictable revenue streams. It's important to recognize that customers have various concerns on their minds; therefore, knowing which topics resonate with them can significantly enhance the direction of your discussions. Utilizing advanced AI transcription technology, calls are recorded and transcribed, allowing for easy identification of who inquired about specific matters, and organizing this information according to deals, accounts, and prospects. This system also examines interactions between prospects and representatives, tags conversations by relevant topics, summarizes discussions, tracks key performance indicators (KPIs), and identifies trends that influence the progression of deals through different stages. By linking essential KPIs such as deal risks and topic patterns across stages and representatives, you can connect these insights to revenue outcomes. Ultimately, harnessing this knowledge enables you to cultivate high-performing sales teams and ensures a more predictable revenue model. Being aware of the subtle tactics employed by top closers can also provide a competitive advantage.

Voyc empowers regulated organizations to analyze all contact center interactions using advanced speech analytics AI software, which enhances operational efficiency, addresses customer complaints, identifies at-risk individuals, and fosters an outstanding customer experience. This innovative solution allows you to expand your quality assurance capabilities without incurring additional costs or resources, enabling the comprehensive monitoring of calls, minimizing repeat inquiries, decreasing formal complaints, and ultimately boosting customer satisfaction levels. By refining the quality assurance process with a leaner team, you free up resources to mentor agents, enhance collaboration, focus on at-risk customers, and maintain impartial evaluations. Recognizing that managing risks within regulated firms is a constant challenge, Voyc's thorough monitoring and analysis of every contact center interaction streamlines risk management, ensuring equitable outcomes for customers while safeguarding your firm's reputation. As a result, your organization can not only meet compliance standards but also elevate its overall service quality.

Zowie is an enterprise-grade AI agent platform built to transform how businesses interact with customers through intelligent conversations. Instead of relying on static menus or rule-based bots, Zowie enables organizations to deploy conversational AI agents that execute real business processes end to end. These agents can manage refunds, answer inquiries, track orders, and complete complex operational tasks with speed and precision. The platform provides a no-heavy-code environment for building and orchestrating agents that operate consistently across voice, email, chat, and social channels. Powered by Zowie Intelligence, every interaction is deterministic and fully auditable, ensuring accuracy and eliminating unpredictable outputs. Teams can monitor conversations in real time, analyze performance metrics, and refine agent behavior to continuously improve outcomes. The system is built once and deployed everywhere, maintaining consistent tone and brand voice across more than 70 languages. Enterprise integrations connect seamlessly with CRM, ERP, and ecommerce systems to streamline operations. Security and compliance are core to the platform, with certifications such as GDPR, CCPA, and SOC 2. By combining automation, observability, and conversational precision, Zowie helps enterprises scale customer support while increasing satisfaction and loyalty.

Our AI technology helps you analyze and categorize customer feedback from various sources such as support tickets, online reviews, call recordings, and surveys, enabling you to gain a clearer understanding of your natural language data. Customers provide a wealth of qualitative insights through multiple channels, including surveys, emails, chat interactions, and phone conversations. They commonly address inquiries about potential purchases or express intentions to return products. By leveraging Machine Learning, we can interpret the nuances associated with Churn and Retention. This allows you to swiftly pinpoint the characteristics, products, and types of feedback that are most strongly linked to Customer Retention and Churn, ultimately leading to more informed business decisions. Understanding these patterns can significantly enhance your ability to improve customer satisfaction and loyalty.

Our exceptional customer support professionals seamlessly integrate with your business, enhancing your profitability. With the expertise of our payment recovery specialists, you can reclaim lost payments and minimize involuntary churn through various communication methods such as emails, live chats, and outbound calls. Our committed team will oversee your live chat, help desk, social media engagement, and inbound calls, ultimately boosting both your sales figures and customer satisfaction ratings. You will benefit from a dedicated team focused on re-engaging with customers who have bounced, effectively converting them into sales opportunities. Experience the advantage of having a team of customer support agents who are entirely committed to driving profits for your business. Elevate your sales and conversion rates while ensuring customer satisfaction. Additionally, we offer round-the-clock support in any language, ensuring your brand is always accessible. Collaborate with highly-skilled agents tailored to your brand's needs for optimal results. By investing in dedicated support, you not only enhance customer engagement but also build long-lasting relationships that can significantly impact your bottom line.

Mayday consolidates your knowledge, ensuring it is harmonized and smartly shared within your contact tools or through an insightful FAQ, precisely where your users require it. The proliferation of various tools can significantly obstruct effective knowledge management. Unify all business intelligence within one solution, making Mayday's knowledge base the definitive source of truth for every team member. This ensures that knowledge is readily accessible, even during customer interactions, as it is seamlessly integrated into the advisor's workspace. With an AI-driven search engine and intelligent content recommendations, your response speed and quality are significantly enhanced, allowing for more efficient customer service interactions and better overall satisfaction. In a world where clear communication is key, Mayday empowers teams to deliver exceptional support with ease.

Leexi is an AI meeting intelligence platform that automates note-taking and transforms conversations into structured data. The platform captures audio, generates real-time transcriptions, and produces concise summaries enriched with key insights. Leexi enables teams to index, search, and analyze meeting content at scale, reducing administrative overhead and improving information accuracy. It integrates seamlessly into existing workflows, helping organizations turn unstructured conversations into actionable knowledge.

Estuary Flow, a new DataOps platform, empowers engineering teams with the ability to build data-intensive real-time applications at scale and with minimal friction. This platform allows teams to unify their databases, pub/sub and SaaS systems around their data without having to invest in new infrastructure or development.

Ship the integrations that your customers and prospects require now, and watch your revenue soar without compromising your core products. Deliver secure, deep, and powerful integrations with advanced observability features and security for all types of use cases. We never store any of your customer's data. You can also securely store their OAUTH2 access tokens in your AWS Secrets Manager accounts. OAUTH2 authentication keeps your customers' credentials safe while giving them the ability to revoke their access tokens at any time. Use your OAUTH2 client secrets and IDS to take control of branding and security. Your application will have full autonomy over authorization and access tokens. Avoid the headaches of juggling multiple APIs and complex data transforms. Simplify integration with a single API and data model.