Best EMS Software of 2025

Code3 Strategist helps you use data effectively to improve your agency’s resilience and future-readiness, by helping you answer three questions: • What Is? - easily build custom reports that provide sophisticated analyses of every aspect of current and historical operations—improving efficiency and effectiveness for performance monitoring, quality improvement, budget justification and accreditation. • What Next? – Analyze historical growth and build well-supported and -documented scenarios for future workload based on anticipated changes in your service area. • What If? – evaluate alternate deployment models with precise simulation tools to identify effective strategies for handling current challenges and anticipated growth: new/relocated stations, apparatus placement, staffing, scheduling/peak units, cross-staffing, auto/mutual aid, detailed dispatch policies, street network changes and other aspects of operations. Evaluate impacts on all aspects of response time, workload, reliability and service delivery. Vivid, easily-understood graphics let you tell your story clearly and powerfully to stakeholders; all analytics support complete auditability, transparency and data exploration.

iPCR is a cutting-edge, feature-packed EPCR program that streamlines the process of generating accurate, clear patient care reports. EMS and firefighters can spend less time gathering, organizing, and sharing patient information with iPCR. This is due to a variety features that reduce the need for redundant processes and decrease the chance of errors. iPCR automates the process of creating reports, CQI, billing submission and more. It makes patient care reporting quick, easy, and tailored to each client's workflow. After reading about the features of iPCR, request a demo to see how our EPCR software can transform the way your team handles patient care reports.

Improve real-time situational awareness in the field to help increase response safety, reduce response times and improve operational efficiency by getting critical data into the responder’s hands while en route or on scene. Visualize your active incidents as data is provided from your dispatch system through our CAD Link. Instantly see the response status of your entire fleet as crews update their availability at the touch of a button in the field and unit locations are displayed on the AVL map. Responder360 offers total pre-incident plan management compliant with NFPA 1620. All occupancy data related to construction details, operational systems, protection features, contacts and access information can be noted and available for easy access in the field! Quickly upload a sketch or building plan and place NFPA 170 and other symbols directly on any map layer to view while responding. As soon as the data is saved in the system, it is immediately available to all users. Responder360 is the complete incident response system for first responders that runs on any device. The “all-in-one” interface enables users to quickly and easily find dispatched locations, view incident data, pre-plans, hydrant locations, other responding apparatus,

PowerDMS is your one-stop public safety workforce platform, providing a 360º approach to the problems facing law enforcement, 9-1-1, fire, EMS, and more. Simplify internal operations. Improve community engagement. Empower your employees to succeed in their jobs and in their lives. Post your openings on the public sector job board, GovernmentJobs.com, and/or use QR codes and inbound texts to screen candidates with an automated chatbot. Your recruiters will be immediately notified of the inquiry, so they can take over the chatbot conversation. Gain more training time by simplifying documentation. Our solution provides a central, standardized system for tracking field training records and onboarding. Increase confidence with a standardized training program, and bring transparency to the field training process. Simpler operations save time and headaches. So digitize your scheduling process to improve transparency and communication. Be confident your staff can access the latest policies from any device, and easily update, distribute, and track those policies from a secure, cloud-based repository. Engage your citizens. Support your officers. Tap into automated software that boosts staff morale with positive citizen feedback.

The ESO Electronic Health Record (EHR) system simplifies the process of creating high-quality EMS clinical documentation. Its advanced features allow you to receive more information than what you input. It's time to transition from your outdated ePCR to the innovative ESO EHR. Covering every step from the incident to the signature, ESO streamlines the creation of exceptional clinical documentation. Our deep understanding of EMS sets us apart; we don't just serve as a vendor, but as a dedicated partner committed to advancing the EMS field. This is precisely why we developed EHR to be user-friendly, enabling swift transitions from incident documentation to final signature while ensuring accurate information capture. Beyond merely serving as a documentation solution, EHR acts as a vital resource that enhances your ability to make informed patient-care decisions on the spot. With features like patient lookup, specialized patient forms, and seamless integrations with Handtevvy and Quick Speak, you are empowered to provide the highest standard of care possible. The ESO EHR is designed to elevate your EMS experience, ensuring that every patient's needs are met with precision and efficiency.

TraxWorx, an affordable asset tracking program, is designed for EMS and Fire Departments. Modules include drug tracking, EMS checks and apparatus and equipment checkouts. They also integrate seamlessly with the vehicle and equipment logs, station supply ordering modules, and checkout forms. Our standard reports provide the information you need for making important decisions. Our dashboards put your information front-and-center so users can see what needs to change. All modules can be customized to suit your needs. Our alert system (SMS & Emails) will notify administrators and users when something is needed to be checked. Your staff will love the simplicity and speed of our forms. Our customer service is our strength. You can reach our programmers and support staff 24/7. No complicated pricing. No set-up fee.

RydeWizz, a cloud-based NEMT / EMS software that is free to use, was created to meet all your medical transport needs. This means that you can access it from any location and with any computer. You can work on one computer and finish it on another. All data is stored in the cloud. You can manage your agency remotely, dispatch from anywhere, and even manage your business via mobile.

NEMT Cloud Dispatch provides efficient software solutions for Non-Emergency Medical Transportation (NEMT) providers. Our platform ensures secure EDI integration for documents and invoices, allowing you to focus on core business operations. Seamlessly acquire more trips through integration with brokerages like MTM and MAS. Our features include automated scheduling, GPS tracking, and optimized routing plans, enhancing your NEMT operations. With advanced algorithms, our software automates every aspect of your business, from dispatching to billing. Stay connected with our intuitive smartphone apps for drivers and dispatchers. Easily book rides through our interactive user interface. NEMT Cloud Dispatch is your partner in delivering reliable and efficient NEMT services.

ePro Scheduler Plus is a proven online scheduling solution for workforce management that is employed by EMS and Fire Departments across the nation. Our primary goal is to save you both time and money by offering effective control over overtime, ensuring accurate scheduling and payroll, facilitating clear and prompt communication, and providing user-friendly features, allowing you to direct your attention to other vital aspects of your operation. Covering everything from staff scheduling, time tracking, and attendance management to verification tracking and document administration, ePro Scheduler Plus delivers essential tools at a competitive price point, making it an invaluable resource for your department. Additionally, our platform is designed to adapt to the unique needs of your organization, ensuring a seamless integration into your existing workflows.

Traumasoft is an all in one system that can manage every aspect of your EMS operations. A system of interconnected solutions manages staff, integrates processes and manages assets. It also grows revenue. You can manage all your employees from one place, regardless of their job title. Traumasoft's online booking tools and CAD simplify the process from trip intake to destination, and everything in between. All vehicles and equipment can be tracked, maintenance requests can be made, and dollars spent can all be tracked in one system. Traumasoft's Billing Solution manages incoming revenue, and provides tools to generate revenue via online and mobile apps trip scheduling.

For those seeking enhanced power, versatility, and improved service in a mobile resource management system, InSight Mobile Data is the ideal choice. Spend a few moments discovering how we offer much more than just basic vehicle tracking, granting comprehensive visibility across your entire mobile operational landscape. Our StreetEagle solution is specifically designed for waste fleet management, integrating various tasks into a cohesive and well-supported technology platform. With MP Cloud Technologies capable of processing real-time data from StreetEagle, customers gain instant insights into their vehicles, optimizing both emergency dispatch and routine transportation operations. Additionally, LiveRoute for waste fulfills a long-standing need for companies by automating route planning and providing an online dashboard to track vehicles effectively, ensuring efficiency in daily operations. This innovative approach not only enhances fleet management but also contributes to a more streamlined workflow overall.

eTurns, an automated inventory management and replenishment app, was built on a mobile-first platform that is compatible with iOS/Android phones, scanners, sensors, RFID machines, and other devices. eTurns TrackStock allows clients to streamline their restocking process, save time and money, and track usage and automate replenishment. eTurns' solution for point-of-use inventory optimization is so effective that custotmers have seen inventory levels drop by up to 73% and lower carrying costs by as much as 73%. They also offer a SensorBins inventory system that uses smart-sensor scales to measure weight. Clients can manage inventory with 73 different reports that can be customized, scheduled, and emailed.

AngelTrack is a cloud-based software platform designed to streamline operations for ambulance services and fire service providers. By integrating critical functions like dispatch, electronic patient care reporting (ePCR), billing, crew scheduling, and fleet management into a single system, AngelTrack eliminates the inefficiencies of using multiple disconnected tools. Its real-time data access and automation capabilities help agencies improve response times, enhance patient care, and simplify administrative workflows. With its fully cloud-based architecture, AngelTrack allows personnel to access the system from any device, whether in the field, at the station, or working remotely. Crew members can efficiently manage schedules, document patient care, and track fleet readiness, while administrators gain real-time oversight of operations. Automated compliance features ensure seamless reporting to state and federal agencies, reducing errors and administrative burdens. Designed for ambulance services, fire departments, NEMT providers and hospitals. AngelTrack supports a wide range of emergency and non-emergency services, including ambulances, wheelchair vans, air medical, and fire suppression units. Its comprehensive feature set, combined with an intuitive interface and continuous updates, empowers agencies to operate more efficiently, stay compliant with industry standards, and focus on delivering lifesaving services to their communities.

Mission Manager is a versatile tool that can be accessed online or offline, specifically designed to assist incident commanders in overseeing their daily team functions and missions. It fosters a collaborative operational atmosphere for routine activities while simultaneously acting as an interactive command hub during urgent incidents. Unlike most emergency management systems that only come into play during crises and rely on localized networks, Mission Manager minimizes the risk of forgotten passwords and unavailability of personnel information in high-pressure situations. By encouraging regular use, it guarantees that team member information remains up-to-date. Furthermore, Mission Manager is intuitive, adaptable, and highly customizable, incorporating automated reporting features, advanced mapping systems, and integrated web-based calendars. Additional resources such as extensive tutorials and comprehensive customer support enhance its usability, ensuring users can maximize the platform's capabilities. Ultimately, Mission Manager stands out as an essential resource for effective incident management and team coordination.

D4H was founded in 2008 by Robin Blandford, combining his background in the Coast Guard with an accomplished team of computer scientists, first responders, and emergency managers.It all started with one simple idea, “how can today’s data improve tomorrow’s performance?”. This is now how we live our lives. Driven by a talented executive team, D4H has since injected global visibility into tens of thousands of operations run by government and public safety, oil and gas, pharmaceutical, aviation, corporate, and healthcare organizations across the globe.

Mercury Medical has been ranked among the Top 10 RCM and MPM solutions. It is a robust medical billing system. Mercury Medical offers over 400 customizable reports that can be customized, including a Scheduler and Patient Portal. This makes Mercury Medical a great solution for major billing. It is also suitable for multiple specialties and RCM processes. Mercury Medical is a proven professional Accounts Receivable solution. It will reduce processing times and payment cycles, increase cash flow, and improve cash flow. Mercury Medical can be configured to any vertical or process, including Anesthesiology and University, Physical Therapy, and many others. Mercury Products is HIPAA compliant and can be connected to any clearinghouse or insurer. Mercury Medical's automated job program will allow you to perform a daily system check-up. This includes folder maintenance, daily backups, and 837 exports and imports. All subscriptions include CrisSoft Support's expert assistance.

PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt was designed to meet the unique scheduling challenges that public safety faces every day. Use multiple tools to edit 24x7 ambulance scheduling, swap shifts for firefighters, allow self-scheduling for narcotics officers, and view schedules in real time on any device. The Calendar Editor allows you to easily make changes on a daily basis and publish your long-term rotating schedules. PlanIt provides tools that make time off more convenient for both employers and employees. PlanIt allows employees to submit time off requests that are reviewed by their supervisors using a multi-tiered approval system.

Find out the document expiration date tracking software modern teams use to track status, scan documents, and send automatic notifications. This software is used to issue employee certificates, certificates of insurance, contracts and licenses, as well as agreements, licenses, and agreements. All expiration dates, reminders, and replies are automatically tracked. Spend less time chasing up and more time adding value. Never open spreadsheet after spreadsheet trying to find out what's new. Don't send emails anymore. Let others get back to you with updated information. Expiration Reminder will notify the appropriate people about upcoming renewals, keeping everyone on the same page. Logging into Expiration Reminder will give you a single view of all your current and expired information, as well as who has responded to reminders. This is the best tool to track expiration dates. Customers all over the globe rate this tool highly.

ImageTrend Elite™ enhances data connectivity, allowing users to import data from CAD systems or conduct patient searches in the field, which accelerates the documentation process; it also enables the electronic transmission of ePCRs to hospitals while allowing for the reception of outcome data, and it facilitates billing exports for quicker revenue recovery. This system embodies a commitment to patient-centered care, particularly for prehospital and MIH-enabled agencies. In a groundbreaking advancement, ImageTrend Elite allows field providers to compare a patient's current 12-lead image with historical images, enabling better-informed decisions. Additionally, observations and images can be transmitted to the receiving emergency department to ensure the appropriate level of care is provided. The notification feature keeps users informed about important unread messages, including patient outcomes, and medics can easily access their secure inbox to check for any follow-ups based on these alerts. Packed with features that medics find advantageous, ImageTrend Elite streamlines data entry and guarantees that complete, accurate information is submitted for each patient and incident, ultimately leading to improved patient care and operational efficiency. With its innovative approach, ImageTrend Elite sets a new standard in prehospital documentation and communication.

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

Emergency Reporting offers an exceptional platform designed to streamline the management of your public safety organization. Inputting high-quality data and retrieving meaningful insights has become more straightforward than ever. Our integrated Fire and EMS Software merges NFIRS and NEMSIS 3, creating a unified incident reporting system. Share your narrative, justify your funding, and enhance the safety of your teams with our robust data management tools, all while ensuring compliance and efficiency in your operations.

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

Resgrid combines multiple systems into a single comprehensive solution, encompassing workforce management, CAD, RMS, and communications. This software is completely open-source, ensuring users enjoy both peace of mind and flexibility. Being a cloud-based platform, it requires no installation, boasts an impressive uptime of over 99%, and receives regular updates. The Resgrid CAD is specifically designed for use in Fire, EMS, and Law Enforcement, allowing for efficient dispatching of personnel, roles, units, and groups. It features advanced communication tools alongside live tracking and reporting capabilities. Resgrid is also suitable for both scheduled and on-demand delivery operations, enabling users to monitor delivery vehicles through AVL and track their drop-off and completion times effectively. Additionally, Resgrid serves as an invaluable solution for Emergency Operations Centers, facilitating coordination during business and regional emergencies by providing real-time data from both the field and the community, thereby enhancing overall operational efficiency. This versatility makes Resgrid a vital tool for various organizations seeking to streamline their operations and improve situational awareness.

PEPID has been providing web-based point of care solutions for healthcare professionals for more than 20 years. These solutions allow them to accurately dose patients and diagnose medical conditions, as well as detect drug interactions and allergic reactions. PEPID products are integrated into the systems of hospitals, universities, schools, and clinics around the globe. PEPID simplifies medical information with a built-in workflow that was developed over years of interaction with pharmacists, doctors, and nurses. This unmatched organization allows healthcare professionals to have faster access and better clinical performance. It also gives them greater mobility. PEPID is used by schools to improve learning in the classroom, clinical, or study setting. PEPID is a better risk management system, greater productivity, and higher staff and patient satisfaction.

With CatapultEMS, you will create a robust emergency communication plan that remains transparent, centralized, and well-informed at all times, effectively connecting teachers, school sites, district officials, and law enforcement. The system allows for real-time tracking of students, efficient reunification processes, staff location check-ins, and management of threat reports, all facilitated through a reliable cloud-based platform. Additionally, our Emergency Management System features an Anonymous Bully and Threat reporting tool that empowers students, teachers, and parents to discreetly report any concerning situations via your website. Upon submission, the designated Bully Response Team or Site Safety Team receives immediate notifications through text and email, ensuring prompt attention and action on the anonymous report. This comprehensive approach not only enhances safety but also fosters a culture of open communication within the school community.