Best eCommerce Software for Salesforce Service Cloud

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.

Mailchimp is a widely-used marketing automation platform that houses over 11 million users worldwide. Through the platform's AI-powered insights and content creation tools, businesses can personalize every email and SMS to cater to each customer. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses stay connected with their customers while promoting repeat business and brand loyalty - all while integrating with users' existing workflows. Some of the notable organizations turning to Mailchimp for assistance in driving revenue through email marketing include TEDTalks, Shutterstock, Boston Market, and Nikon India. What sets this platform apart lies in its user-friendly interface and accessibility for both tech-savvy individuals and those who are not so familiar with technology. Since 2001, Mailchimp has grown significantly to become a prominent global marketing automation platform with offices situated in Atlanta, Brooklyn, Oakland, Vancouver, London, Seattle and Santa Monica. The platform prides itself on delivering an impeccable and personalized user experience. Mailchimp was recently acquired by Intuit Inc. (Nasdaq: INTU), a widely recognized global financial technology platform. Since the acquis

All your email marketing needs can be met in one tool Maropost's cloud-based marketing platform allows you to: - Send targeted messages at the right times to the right contacts Personalization tools can be used to target advanced segmentation and targeting - Get top deliverability and a 360-degree perspective of your customers Maropost is trusted by millions of customers to send targeted emails every month via media, publishing, ecommerce, and retail businesses. Our cloud-based marketing automation platform is designed to maximize revenue for multi-channel customer engagement. Our marketing and email automation platform allows you to increase audience engagement, customer acquisition, and sales growth. Maropost offers advanced reporting, segmentation, email automation, and much more. Maropost's email marketing platform turns prospects into clients by delivering targeted messages at the right times to the right people. Maropost delivers inboxes with industry-leading efficiency.

To avoid errors when configuring complex products, create dynamic product bundles. To automate condition-based pricing, you can set up pricing rules and discount schedules. You can also apply special terms to your customers and get their approvals. Create PDF quotes using configurable templates. Sign off deals, negotiate terms, and automate recurring quotes. All pricing and configuration rules are visible. This will allow you to see exactly how the price was calculated. Automatic configuration of bundles and quotes. You can configure conditional adding/removing products at the quote level, and not just for bundles.

Salesforce CPQ makes it easier to get quotes, manage pricing, and close deals faster with Salesforce CPQ. Salesforce CPQ is a CPQ solution for the world's top CRM platform. It gives companies the tools to manage the sales process from quote to cash. Salesforce CPQ comes in three versions, including full Quote to-Cash which supports billing and collection.

Swiftype Site Search provides businesses and their customers a fast and flexible site search experience. Swiftype Site Search allows businesses to add a search function to their website. This will allow customers, readers, and followers to find highly relevant results. The solution can be tailored to meet the specific needs of a business, whether it's an online shop looking to increase conversion rates, or an online publication looking to boost engagement.

Salesforce stores all of your sales, stock, user and customer information for your employees to access and use to expand your company. Salesforce is the world's most popular CRM and customer success platform. StoreConnect integrates your ecommerce platform with everything Salesforce. StoreConnect lets you manage and deliver multiple storefronts from a single system. No need to manage multiple software platforms or services in order to deliver different e-commerce stores that are targeted at specific customers or brands. Manage multiple pricebooks to cater to different brands, customers, or regions. StoreConnect's low monthly licensing and transaction fees make it affordable for all businesses.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Customer Interaction Management platform using symbolic Ai. Maximize self-service rates. Increase customer satisfaction and brand loyalty Understands the meaning of every word. Inbenta can understand all the different ways users ask for the same thing. Rapid time-to market (days, not months) + high performance AI out-of the-box Patented NLP technology that uses Meaning-Text Theory + is highly conversational. Uses your existing knowledge, products, and content. Native support available in over 30 languages. Web, mobile, social, SMS, etc. Open APIs and SDKs that can easily be extended to suit your needs. Inbenta is trusted by many companies. Use our AI platform to manage common business use cases and other unique situations. Uses your existing knowledge, products, and content. Integrate, import, or manually add to Inbenta. You can create decision trees with our visual drag-and drop editor.

Fullstory is a platform for behavioral data that reveals the hidden story behind consumer behavior. Fullstory allows product, engineering and data teams to connect sentiments signals with other data sources in order to design the next best actions. Fullstory provides deeper and more immediate actionable insights than conventional web and product analyses that can only surface what is happening but not why. It is the only behavioral data platforms that provide the context needed to create in-the moment experiences that drive revenue. Fullstory's behavioral analytics is ready for AI. It uses first-party data that has been automatically captured, indexed and semantically structured. No longer do enterprises waste hours and resources on data analysis.

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.

PeakCommerce is a subscription-based ecommerce platform that allows B2C and business to create unique shopping experiences for every device. PeakCommerce seamlessly integrates e-commerce with account, case, subscription management and e-commerce to provide seamless experiences in the subscription market. PeakCommerce supports multiple brands and billing systems from one cloud-based platform. It also supports different currencies, languages, countries, and currencies. PeakCommerce is natively integrated to the most popular subscription billing engines like Zuora, CRM's and support systems. This allows PeakCommerce to provide a beautiful subscription experience in real time.

ChurnZero, a real-time Customer Success Platform, helps subscription businesses combat customer churn. Its software solutions enable businesses to understand how customers use their product and assess their health. This allows them to improve product adoption and increase renewal rates. Businesses can also personalize their customer experience by providing timely and relevant touchpoints.

Engaging post-purchase order tracking, messaging and returns experiences will build loyalty. Narvar can help you, no matter if you are a new direct-to-consumer brand, or a multinational powerhouse. To increase conversion, you can set clear delivery expectations using predictive delivery dates. To increase consumer engagement and generate incremental revenue, deliver contextual, on-brand order tracking experiences. Multi-channel, on-brand messaging designed to drive engagement will make every moment count in the consumer's journey. You can provide returns experiences that are unparalleled in convenience for consumers while reducing costs and capturing revenue. We have offices across North America, Europe and Asia Pacific to serve our global retailers. Our headquarters is located in San Francisco Bay Area. Set clear delivery expectations prior to purchase to build confidence and increase revenue.

The world's first generative AI can create anything you imagine. Prepare yourself. Einstein GPT is now in the chat. AI-generated emails and conversations can be tailored to each customer interaction based on your real-time information. Boost your productivity by integrating insights from sales, service, marketing and commerce into your work flow. No data scientist needed to create new experiences with low-code tools. Conversational intelligence can help sellers to move from prospecting to closing, forecast accurately using real-time data and accelerate the time to closure. AI integrated directly into your CRM allows you to deliver personalized experiences and save valuable time. Service GPT offers everything you need to scale up and deliver immediate value. Personalize engagement and grow relationships and revenue using real-time insights. Orchestrate intelligent journeys and make timely suggestions.

Azure Marketplace is an online store with thousands of ready-to-use, certified software applications, services and solutions from Microsoft as well as third-party vendors. It allows businesses to discover, buy, and deploy software within the Azure cloud. The marketplace includes a wide variety of products including virtual machine images and AI and machine-learning models, developer tools and security solutions. Azure Marketplace simplifies procurement and centralizes billing with its flexible pricing options, such as pay-as you-go, free trial, and subscription models. It supports seamless integration with Azure Services, enabling organizations enhance their cloud infrastructure and streamline workflows.

GoMoxie is a customer support platform that helps customers find new customers and improves customer efficiency. goMoxie's guidance tools allow you to engage customers proactively. CONTEXT or Proactive Chat can be used to anticipate problems and instill confidence through targeted messaging. goMoxie's contextual guidance app provides useful information without the need for human assistance. Engage struggling customers through live, personalized interactions. SEE is an AI solution that provides actionable insights. GoMoxie offers a range of interactive tools that will answer any question. Users can choose from three levels of care: Self-Service, Chat or Email and goMoxie’s back-end Knowledgebase. This allows them to deflect unnecessary calls and create happy customers.