Best Web-Based Digital Experience Monitoring Software of 2024

Transform your enterprise's digital experiences with New Relic’s Digital Experience Monitoring solution. Achieve comprehensive insights into user interactions across web and mobile applications, ensuring smooth performance and high customer satisfaction. New Relic’s unified data platform consolidates telemetry data, offering powerful full-stack analysis tools to monitor user journeys, detect anomalies, and optimize digital experiences in real-time. With automated alerts and customizable dashboards, streamline optimization efforts, reduce downtime, and drive ongoing improvement. Empower your teams to deliver outstanding digital experiences and maintain a competitive edge with New Relic’s advanced Digital Experience Monitoring solution.

Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.

Uptrends is all about cloud-based website performance that keeps track of performance, uptime, and functionality of your websites and APIs. The 24/7 monitoring service that proactively test your website and monitor multi-step transactions. Let’s face it—the Internet is a fragile thing. Stuff breaks or slows every now and then. Uptrends lets you know when it does and what exactly happened. Feel free to try Uptrends for 30 days with our free trial!

The AI-powered platform enables unified security and network. AI-powered data and threat protection minimizes human error and increases the speed of detection. AI-powered networks improve user and app experiences, as well as performance and reliability. Reduce your TCO with a converged infrastructure that simplifies your infrastructure and reduces point products sprawl, fragmented operation, and complex management. VersaONE offers seamless connectivity and unified protection for all users, devices and locations, including offices, branches and edge locations. It provides secure access to all of your workloads, cloud applications, and wireless networks from a single platform. This ensures that data and resources can be accessed and secured across any network, whether it is WAN, WLAN, cellular, or satellite. This unified platform approach simplifies network management and reduces complexity while enhancing security. It meets the demands of modern IT environments.

The Dynatrace software intelligence platform. Transform faster with unmatched observability, automation, intelligence, and efficiency in one platform. You don't need a bunch of tools to automate your multicloud dynamic and align multiple teams. You can spark collaboration between biz and dev with the most purpose-built use cases in one location. Unify complex multiclouds with out-of the box support for all major platforms and technologies. Get a wider view of your environment. One that includes metrics and logs, and trace data, as well as a complete topological model with distributed traceing, code-level detail and entity relationships. It also includes user experience and behavioral information. To automate everything, from development and releases to cloud operations and business processes, integrate Dynatrace's API into your existing ecosystem.

SolarWinds®, Pingdom®, is a SaaS-based web application performance monitoring solution that is powerful and affordable. It is a single product that provides comprehensive web app performance monitoring and user experience monitoring. It includes four main capabilities: 1. Monitoring the uptime of webpages and other critical components such as APIs. CDNs, DNS and networks, email, and many other things 2. Monitoring page speed and page rankings 3. Monitoring synthetic transactions from the simplest to most complex Transaktions 4. Real user monitoring (RUM) allows for a deeper understanding of users. The user's digital experience and web application availability and performance

Netreo is the best full-stack IT infrastructure management and observation platform. Netreo is a single source for truth for proactive performance monitoring and availability monitoring of large enterprise networks, infrastructure, and applications. Our solution is used by: IT executives should have full visibility of the business service, right down to the infrastructure and network that supports them. IT Engineering departments are used as a decision support system to plan and architect modern solutions. IT Operations teams can have real-time visibility into what is going wrong in their environment, which bottlenecks exist, and who it is affecting. All of these insights are available for systems and vendor mix in large heterogeneous environments that are constantly changing. We have a growing list of vendors that we support (over 350 integrations), including network vendors, storage, virtualization, and servers.

You don't need to speak to the users in order to understand what they experienced (replays, behavior insights, etc.). End-2-end Transaction Insights (business, technology, etc). Poor user experience can be caused by issues with the interface design or technology. Germain UX identifies the root-cause and use cases of issues, down to user clicks and scenarios and technology (network requests, code, sql etc.). Ineffective business operations can be caused by a lack of training, poor organizational structure, and attrition. Germain UX identifies the main gaps and their root cause, in real-time, 24x7. Low conversion rates can be caused by a number of factors, including a crowded call center, a lack of expertise and difficulty finding information on a site. Germain UX can help identify actionable insights. A poor customer experience can be caused by a number of factors, including a product or service that is ineffective, lacked support, and difficult to find online material. Germain UX identifies these insights in real-time and 24x7.

Goliath Performance Monitor is embedded intelligence and automation that enables IT professionals anticipate, troubleshoot and document end-user experience problems regardless of where they are located. It focuses on three main areas that are most likely to result in support tickets being opened: initiating a logon and the logon process. It also tracks in-session performance. Our technology is designed so that you are alerted to issues in end-user experience before they occur and, if they do, give you the data you need to quickly resolve them. Provide objective evidence in the form reports and historical metrics to support your decision to take corrective actions to prevent future problems. Goliath Performance Monitor gives you the most complete performance data to help you troubleshoot VDI environments. Administrators and support teams can now quickly identify the problem areas in the delivery infrastructure.

Fortinet, a global leader of cybersecurity solutions, is known for its integrated and comprehensive approach to safeguarding digital devices, networks, and applications. Fortinet was founded in 2000 and offers a variety of products and solutions, including firewalls and endpoint protection systems, intrusion prevention and secure access. Fortinet Security Fabric is at the core of the company's offerings. It is a unified platform which seamlessly integrates security tools in order to deliver visibility, automate, and real-time intelligence about threats across the network. Fortinet is trusted by businesses, governments and service providers around the world. It emphasizes innovation, performance and scalability to ensure robust defense against evolving cyber-threats while supporting digital transformation.

Sematext Cloud provides all-in-one observability solutions for modern software-based businesses. It provides key insights into both front-end and back-end performance. Sematext includes infrastructure, synthetic monitoring, transaction tracking, log management, and real user & synthetic monitoring. Sematext provides full-stack visibility for businesses by quickly and easily exposing key performance issues through a single Cloud solution or On-Premise.

IT performance monitoring does not just focus on monitoring CPU, memory, and network resources. eG Enterprise makes the user experience the center of your IT management and monitoring strategy. eG Enterprise allows you to measure the digital experience of your users and get deep visibility into the performance of the entire application delivery chain -- from code to user experiences to data center to cloud -- all from a single pane. You can also correlate performance across domains to pinpoint the root cause of problems proactively. eG Enterprise's machine learning and analytics capabilities enable IT teams to make smart decisions about right-sizing and optimizing for future growth. The result is happier users, increased productivity, improved IT efficiency, and tangible business ROI. eG Enterprise can be installed on-premise or as a SaaS service. Get a free trial of eG Enterprise today.

TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.

SignageOS is the first unification platform for digital signage in the world. SignageOS allows CMS, system integrators and managed solution providers to integrate and deploy scalable networks of any digital signage. signage hardware. signageOS uses modern technologies in an API-first approach to provide standardized APIs for digital signage development. SignageOS' single codebase approach, and the knowledge base derived over years of experience with digital signage hardware platforms, ensures that companies can build future-proof digital signage networks. SignageOS is used by companies all over the globe to resolve compatibility issues with digital signage hardware and software. It allows them to remotely control each type of hardware through a single system.

Spend more time creating great software than fighting it. Raygun, a cloud-based platform, provides error, crash and performance monitoring for web and mobile apps. Raygun's powerful suite allows teams to have complete visibility into issues their users face, and can provide code-level details into the root causes. Raygun's products cover three main areas: APM, Crash Reporting and Real User Monitoring. They are all fully integrated to each other to provide powerful insights unlike anything your team has ever experienced. Raygun allows you to see how your users actually use your software. You can quickly detect, diagnose, and fix performance issues faster.

Service Watch provides Digital Experience Monitoring (DEM), for apps, services, as well as the networks they depend on. IT can have complete visibility and increase employee productivity by combining passive and active monitoring in one holistic solution. You can troubleshoot network performance and detect outages.

Set up alerts and metrics to expose metrics. Identify and prioritize root causes of dev. Complete the devops feedback loop. Configure your application so that Plumbr Agents can send trace data. End-to-end trace from user interaction in the microservices at the back-end. No code changes, no sampling, pure joy! Plumbr APM uses trace to give insights into your application's performance. Plumbr is an expert in APM technology, including Java profiling and byte code instrumentation (BCI), as well as database monitoring and real user monitoring. Plumbr will assist us in equipping customers with the power Java Profiling and BCI. This is crucial for deep visibility into traditional Java or.Net enterprise applications.

Witbe is a pioneer in the Quality of Experience industry. It offers an award-winning method to monitor the QoE delivered by any interactive service (telephony or video, web), on any device (PC/smartphone, STB), and through any network (fixed-mobile, OTT). Witbe was founded in 2000 and has grown to be a trusted partner for more than 300 clients in over 50 countries. Witbe Robots is trusted by Broadcasters, Operators, and Content Providers. Witbe is a publicly-traded company on Euronext Growth.

Ekara is a unique all-in-one application monitoring solution. Ekara is fully hybrid and can monitor all applications (web, mobile business, thick-clients, Citrix voice, etc.). Ekara can monitor any and all applications (web, mobile, business, thick-clients and Citrix), to improve their availability and performance in your environment (intranet or internet). Its unifying interface and compatibility to all types of technology make it a valuable tool for your business and digital team. Ekara is disruptive technology. It's a single product that combines all the features of real-user monitoring with synthetic monitoring. It covers all intranet and internet environments. All this in one product! Ekara is a powerful tool which can monitor all your applications from desktops or laptops, as well as from real smartphones (Android or iOS). It can monitor all existing applications, including web, business apps and Citrix.

Microsoft Teams and Microsoft Office 365 performance management requires deep insight into the user experience and coordination between IT departments and service providers who each use different tools with different goals. IT teams often have difficulty identifying and solving voice quality and application performance issues. Traditional monitoring tools and user feedback don't give enough insight into the user experience. Martello Vantage DX™ provides IT teams with complete end-to-end visibility into Microsoft 365 user experience. IT teams can quickly detect and fix problems before they affect the user experience. Detect, alert, and anticipate user experience issues. Qualify, prioritize and prioritize IT and third party issues that impact Microsoft Teams and Microsoft Office 365. Maximize Microsoft service productivity in your business lines.

A digital experience management solution that integrates with Prisma SAE, including GlobalProtect and Prisma Access, allows you to optimize user experiences without having to install additional software or hardware. IT Teams must quickly identify and resolve issues throughout the service delivery chain, regardless of whether they are supporting employees at home or in the office. You can find the answer to any performance question for any user with ADEM, which is included with SASE. You can use the most comprehensive experience insights to pinpoint critical incidents and root causes. You have all the visibility you need to manage experience with correlated performance metrics across all endpoints and networks.

Cisco ThousandEyes, a cutting edge network intelligence platform, is designed to give organizations a deep understanding of digital experiences across the Internet, cloud and enterprise networks. ThousandEyes uses advanced monitoring and analytics to help businesses identify, troubleshoot and resolve performance issues affecting critical applications, websites and services. Its comprehensive set of tools provides insights into network performance and application delivery. This allows organizations to ensure seamless connections and optimal user experience. ThousandEyes, widely adopted by Fortune 500 companies, SaaS providers and other IT professionals, is a trusted tool for navigating the complexity of hybrid and multi-cloud environments. It empowers IT teams to manage and optimize digital ecosystems.

Lakeside Software is a leader when it comes to digital experience monitoring. Software that gives IT teams the visibility they need to create and support productive digital workplaces is what we develop. Our technology is used by customers to perform workplace analytics, IT asset optimization and remote work management. SysTrack is a digital experience monitoring product that collects and analyzes data about everything that could impact business productivity and end-user experience. For more information, visit www.lakesidesoftware.com.

GSX Gizmo provides complete visibility into user experience across all Office 365 workloads, and for all locations. We monitor constantly-changing conditions and expose any barriers in the cloud, on premises, or anywhere else. Contrary to other application performance monitoring tools, GSX performs synthetic transactions on Microsoft Exchange, SharePoint and OneDrive, Teams, and Skype actions using Microsoft rich client while also testing network conditions.

Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide observability into anything that impacts customers, workforce, networks, website performance, applications, and APIs.