Best Customer Service Software for Thinkific

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

Learn how Keap can help you organize, automate daily tasks, and close more leads. Keap, previously known as Infusionsoft is the all-in one CRM for small businesses. Small businesses can do great work in a smarter way. Keap helps you organize your client information and daily work in one place. This will free you from repetitive tasks. All your leads, both new and old, are in one place. Access to all of your client information 24/7, anywhere. With easy scheduling and quoting, you can take the hassle out of winning work. Track outstanding invoices and get paid faster. Refer friends and build long-lasting relationships.

Software that provides a complete client experience for small businesses. Thryv makes it easy to apply for a job, manage the job and get paid. Thryv is a small business management platform that automates tasks, puts customers at the heart of your business and is secure. ThryvPay is a tool that can help service businesses save thousands by allowing them to accept and process credit card payments and ACH payments. Next day funding, automatic recurring payments, client side convenience fees, QuickBooks integration and automatically scheduled payments are just some of the many benefits that ThryvPay offers. Thryv is available on any device, whether it's a tablet, a desktop, or an app for the mobile. It gives you complete business management and exceptional customer support. Thryv integrates with the digital tools that you already use to manage your small business and streamlines the way you do it.

Craft tailored messages, establish automated messaging workflows, and assist clients via email, SMS, push notifications, website banners, live chat, and other channels. Integrate user information with platforms such as PostHog, Twilio Segment, Make, RudderStack, and Stripe, among others. Utilize our APIs and SDKs to monitor attributes and events wherever your users may be. Gain comprehensive insights into user attributes and track their journey through your application seamlessly. Develop dynamic segments based on user attributes or the actions they have or haven’t taken in response to campaigns and more. Automate your engagement efforts effectively. Initiate dynamic workflows to deliver targeted customer interactions aimed at onboarding, activation, and retention. Efficiently categorize your customers based on their characteristics, behaviors, and actions through an easy-to-use segmentation tool. Furthermore, deploy focused campaigns to your segments or leverage them to initiate dynamic workflows and campaigns across various platforms, including email, SMS, and push notifications, enhancing your overall customer engagement strategy.

Shapo is an all-in-one social-proof engine that lets developers, marketers, and e-commerce owners turn raw customer feedback into measurable growth without juggling half a dozen plug-ins. Spin up a mobile-first form in 30 seconds to capture video, text, or image testimonials; launch branded e-mail invitation campaigns; or sit back while Shapo’s importer auto-syncs reviews from 20 + platforms—Google Business, Facebook, Yelp, App & Play Stores, Capterra, G2, Shopify, Product Hunt, Zillow and more. Displaying proof is just as friction-free: drop three lines of HTML and instantly render lightweight carousels, sliders, pop-ups, or grids, all skinned to match your CSS. A live “Wall of Love” page updates in real time, while the built-in Review Booster link-in-bio funnels happy customers to the review sites that move the needle. For SERP geeks, one-click aggregate review schema stamps ★★★★★ rich snippets in Google without harming Core Web Vitals (script loads under 50 ms). Under the hood you’ll find tag-based moderation, star filters, smart triggers, and GDPR-friendly data handling. Hook into Zapier, Make, or the REST API to fire webhooks when new praise lands, pipe sentiment into Slack, or enrich CRM records. The always-free tier covers 10 testimonials, unlimited widgets and forms; the $29/mo Pro plan unlocks unlimited imports, removes branding, bundles 500 monthly invite sends, and adds priority support. Whether you call it review management, video testimonial software, a Google review widget, or a full-blown reputation-management platform, Shapo condenses the entire conversion-rate-optimization toolkit into a single workspace you can deploy before your coffee cools.

LearnRight is an intelligent learning management system designed to evolve alongside your needs. This comprehensive training platform not only tracks knowledge retention and assesses outcomes but also identifies and addresses knowledge deficits, enabling learners to apply their newly acquired skills in their daily routines. With the ability to seamlessly integrate into any website, LearnRight ensures that users feel as though they are navigating your site the entire time they are engaged with the training material. We recognize that transitioning to a new LMS can be overwhelming, which is why our committed team is here to facilitate a smooth and hassle-free experience. Our meticulous migration strategy guarantees that your current content, courses, and user information are transferred effortlessly. LearnRight was developed to address the training requirements of employees, partners, and customers for organizations that prioritize tailored experiences and excellence over mere transactions. Furthermore, partnering with us means you will benefit from ongoing assistance from an onboarding specialist, ensuring you get the most out of our system. Our goal is to create a supportive environment that fosters growth and development at every level of your organization.