Best Customer Service Software for Nextech

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

DoctorConnect offers industry-leading patient engagement. We have been in business for more than 25 years and offer highly customizable services to thousands clinics, hospitals, and doctors. We offer appointment reminders, after-care surveys, automated no-show and recall messaging, and many other services. We can interface directly with hundreds of EMR/PM systems. We would love to hear from your and show you how you can increase your revenue and patient satisfaction.

Everything local businesses need to win. Text with customers, get more reviews, collect payments, send text marketing campaigns, and centralize your communications—all from one platform.

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

Solutionreach is 100% focused on providing the technology and the expertise to use it to improve patient care and create a more profitable practice. We were the first to do it, and we continue to be the leader in this field, almost 20 years later. We help practices improve their patient experience and connect with patients the way they want. The result? Patients are more likely to schedule appointments and show up for appointments. Patients leave glowing reviews for their providers, which is then shared with others. All patients receive regular communications, which keep them connected to the practice. We bring all the experience that we have gained from 52,000 other practices to every practice when they agree to work with us. We are the right partner if a practice is ready for growth and increased revenue.

Keep in touch with your patients and prepare your practice for the future. Effective communication with clients is essential as the Coronavirus pandemic continues. Demandforce's all-in-one solution and newly developed COVID-19 tools can help you keep that connection. The Demandforce mobile app allows you to manage your business from anywhere, and gives you instant access to your most important information. The app is available for free on the App Store or Google Play. Demandforce Telemedicine is a way to increase patient access, provide faster care, and generate more income. It features HIPAA compliant video conference, secure messaging and online billing. Our ready-to-use COVID-19 email templates make it easy to stay in touch with clients and patients during the pandemic. You can use our templates or make your own to send information to your clients.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.