Best Customer Service Software for Chromebook of 2024

An app that allows you to send personalized, automated review requests. We offer 36% conversion rate for email requests, instead of a 1% rate. Customers will respond quickly because they can send photos and videos via WhatsApp. A chat interface that is intuitive and easy to use allows customers to form an emotional connection. You can send separate follow-up messages to customers for star ratings, text & image reviews, and encourage them to leave reviews. To encourage hesitant buyers to take a quick decision, display reviews in attractive widgets.

Experts provide a truly unlimited service desk. All-inclusive cloud platform that connects your entire organization. It is designed to streamline workflows. Transform old ways of working into modern, intuitive workflows that empower teams to provide excellent service to customers. Standardize your processes and gain valuable insights to align IT with the business needs. You can make your business more cost-effective by having unlimited assets, customers, customers, reports and mailboxes. All modules are included as standard so you can scale your business efficiently. Halo Service Desk is trusted by customers from many sectors worldwide. We have 25 years of industry experience and work with our clients to make it a success. Halo Service Desk is an all-inclusive platform that streamlines your workflows. It's easy to customize and use.

iET Solutions, a division of UNICOM® Global, helps large and midsize enterprises to increase the efficiency and security of their IT operations and infrastructure. Organizations around the world use software from iET Solutions for IT service management (ITSM), software asset management (SAM) and enterprise service management (ESM). Its software suite, iET ITSM, is PinkVERIFY®-certified and supports the ISO/IEC 20000 requirements. With additional modules for phone system integration, and software asset management, iET Solutions offers an extensive package for service management. Every business is unique and our solutions are designed to work the way our customers do. The company has more than three decades of experience in service management and works with organizations across all industry sectors.

At Raven360, we know that you want to train customers so you can scale your business. To do that, you must guide users toward mastering your product. But if you can’t scale onboarding users, you risk customers churning, and your team feels overwhelmed. We believe a lack of product competency should never be why a customer churns. We know how much it hurts when clients leave, which is why we’ve helped train over 2 million learners and certified over 400,000 experts. So, schedule a Demo. And in the meantime, explore our free online Academy. Stop losing customers, wasting time, and damaging your brand reputation. Instead, feel confident and in control while creating product experts at scale.

Quantivate has been helping organizations efficiently manage their governance, risk, and compliance (GRC) initiatives since 2005. Quantivate’s scalable technology and service solutions equip organizations of all sizes to make more strategic decisions, improve performance, and reduce costs. Learn about how Quantivate’s integrated platform can simplify GRC management at quantivate.com.

Insurance agents can maximize the customer's life-time value by helping them sell more policies and retain customers with digital insurance wallets, chatbots, and an agent portal. These features include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL – Analytics Dashboard, Renewal tracker and Deal Board, Email Integrations, Customer Chat, Reports. 3. CHATBOT – Agent Connect, AI Driven Quots

At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it.

Curogram two-way, mass, and customizable texting is a great way to upgrade your practice management system. It allows for multi-user telemedicine, electronic patient forms and online appointment booking. You can create your own virtual clinic online and start seeing patients via your phone, tablet, or laptop. Integrates with your existing practice management system to allow you to manage your schedule from one place. Multi-feature platform allows for typical office workflows in remote environments. All-in-one HIPAA-secure messaging platform allows for staff-to-staff and patient messaging. It's easy to use for patients and doctors so doctors don't have deal with IT troubleshooting. Two-way texting and virtual waiting room allow for traditional workflows including patient intake, payment collection, document collection, check-in and check -out.

KREDO is the next generation Learning Platform. It provides learning courses in short, digestible chunks that best suit the leaners' current needs. This takes into account business criticality. We can see that the Micromodules concept was the main focus of KREDO's creation 2 years ago. The next step was to create a journey. Microlearning was the right choice. This was done with the intent of helping Authors break down learning content into short, targeted, focused chunks that are easy to digest and engage learners. Although this was the original intention, KREDO evolved to include an additional feature that reinforces information and helps with knowledge retention. KREDO improves learning outcomes, solves unlimited questions, and quickly answers your queries. Although access rights and permissions are always a topic of debate, when KREDO was launched they were the core questions that we wanted to answer for every organization.

CloudOffix provides businesses with a fully integrated and automated platform to manage their business operations. This all-in one platform focuses on bringing customer experience, employee experiences, user experiences, and digital experience together, making it easier for business to improve communication and collaborate and provide a seamless service for both employees, and customers. CloudOffix offers a variety of products, including -Sales Cloud Marketing Cloud Cloud Ecommerce Invoicing Cloud -HR Cloud Cloud Help Desk Project Cloud { -Social Cloud|Social Cloud}

Book appointments around the clock with our cloud-based calendar system for barbers and salons. It is free and easy to use. Our online system is simple, innovative and affordable. It makes it easy to manage your salon. Our easy-to-use calendar allows you to approve bookings instantly from anywhere and at any time. Our flexible and intelligent system makes it easy to cancel without any hassles.

AOT.plus is an online booking, appointment scheduling, class booking and membership management system that is specifically tailored for small businesses. AOT has the market-leading power and flexibility to meet any business need, a friendly and welcoming interface, and a price that fits within any small business budget. AOT offers key features such as appointment booking, group classes and membership management. It also includes effective reporting and a custom branded application. AOT's features include: - A custom, branded booking app for your company - Online appointment scheduling. - Membership management - subscriptions, packages, and more Online payments - Native multi-location Sign-in kiosk that is tablet-optimized for customers and employees - Digital Point of Sale - Reporting on Payroll and Commissions - A customisable booking page in more than 130 languages With AOT, it's easier to work.

BookOn is a free appointment booking software system that allows you to automate and simplify your booking process. It is available for all service-based businesses. You can automate customer interaction by providing instant notifications to employees and customers. This scheduling software is perfect for managing your online bookings and is suitable for all businesses.

Simple Time Planner is an appointment software that makes it simple. Why Choose Simple Timer? Simple Time Planner is designed for professionals who are not tech-savvy. It ensures a hassle-free and smooth experience. Simple Time Planner is easy to use and doesn't require any complicated menus or setup. Mobile Friendly: Keep Your Business at Your Fingertips! Simple Time Planner is optimized for mobile devices and allows you to manage customer data and appointments easily. You only need a web-browser and an internet connection in order to access your important information anywhere, anytime. Say goodbye to missed appointments and scheduling mishaps. Simple Time Planner allows you to easily schedule, reschedule and track all of your appointments on a single platform. Eliminate manual record keeping and paperwork to boost your efficiency.

KIX Service Software is a company that develops and distributes KIX, a leading open-source service management software. More than 400 companies from different industries use KIX to manage IT services or provide customer service. KIX can be deployed on-premises or in the cloud. KIX offers a wide range of customisable and extensive basic functions, including asset management, self service portal, knowledge and FAQ databases, reporting, dashboards and more. KIX has a variety of extensions. KIX can be used to implement professional field service management and maintenance management, automated inventory of devices, 15 ITIL®, 4 practices, time tracking, and many other features. We assist our customers with the analysis of their processes, software implementation and individual extensions. Our offer is completed by comprehensive support services and a certified training program. We are also active in important industry associations, such as the Open Source Business Alliance (OSBA), BITKOM, and itsmf.

Unified business communication tools and collaboration tools. Make meaningful connections using a unified solution that includes a whiteboard, team chat, phone and more. Reduce wasted time switching between applications. Zoom One offers a seamless and automated user experience on your mobile device or desktop Streamlined features allow you to initiate a meeting or call from a chat. You can also collaborate on a board from your desktop, or even a room. And, with presence, you can see if a colleague is available. Hybrid Workforce is made easier with Workspace Reservation. You can reserve any type space from anywhere. With our mobile app, you can switch between devices in a matter of seconds and take calls or video meetings while on the move.

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

Field Service Software combines all the best features to automate admin tasks and deliver exceptional customer service. fieldd knows where your staff is located, what your job takes, and what your charges are so it can suggest the best availability for your customers. Our Online Booking Portal allows for payments, customer profiles, messaging, and job tracking. The fieldd CRM allows you to instantly customize the experience for your home service business. Pre-built for Shop & Mobile based businesses, mobile only services, or pickup & drop service companies. Fieldd can take over the admin work, so why hire more staff? Fieldd can be quickly trained to learn how you run your home-service company so that they can handle repetitive tasks. Fieldd CRM can be used to build service areas with travel time. This will ensure that your staff arrive on time and stay on schedule.

The AssurX platform is a powerful software platform for enterprise quality management (EQMS) and regulatory compliance to reliably communicate and coordinate information, documentation, and activities. AssurX allows regulated businesses to quickly identify and control quality issues and risk exposure to avoid quality or noncompliance problems while improving workflow. AssurX QMS software is uniquely configurable to fit any established or dynamic business requirements. The system creates an electronic workflow of tasks, alerts, escalations, and approvals that can be automated to the desired level, mapping precisely to real-world operations. No other system is easier to deploy, configure, and modify. AssurX solutions integrate seamlessly to create a connected quality system. Solutions include audit management, corrective actions, training management, compliant management, document management, change control, risk management, EHS incident management, and more.

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

Xdroid enables digital transformation in contact centers through voice and text solutions based upon artificial intelligence and machine-learning. We automatically collect 100% of customer interactions and provide valuable, consistent and objective insights and information about each conversation. Our semantic capabilities, keyword detection, and emotion analysis can help you improve your customer experience, agent retention and productivity, and ensure compliance. Contact centres can use our innovative and competitive solutions to understand customer journeys and get closer to 360-degree customer views.

Customers can receive crucial documentation in just minutes. They upload or take a photograph of their sensitive information and can send it securely immediately. Unlimited number of document uploads, regardless of size. Send documents anywhere, anytime. Automatic document alignment and edge cropping. You can stand out from the rest and provide seamless onboarding for your customers. The platform does all the work so you can concentrate on providing outstanding service. Let the platform free your staff from administrative burdens and let them spend their time building your customer base. Our clients have seen a 35% increase in sales. Work smarter, not harder - drastically reduce labour costs and keep your business costs down FastDox reduces postage costs by 95%, and ensures repeat business.

Aligned is the place where B2B Revenue teams and buyers can work together efficiently. Moving the deal/customer project away from back and forth, dull, chaotic, salesy emails, to a single collaborative workspace that each customer can use. Reps are empowered with the ability to communicate better with all stakeholders, to better coordinate on resources, on next actions, and to use analytics to see their blind spots in buyers' journeys. Aligned is used daily by thousands of top revenue reps at companies such as Liveperson and Deel to simplify the complexity of managing their deals and enhance their customer experience by empowering buyers. As we strive to make sales more enjoyable, more impactful, and frictionless, our buyers continue to share their love for Aligned.

Create and publish prompts to promote your product. This will increase product adoption. The current manual and fragmented help for product users is not always enough. AI chat tools are used by users to find answers and work on your product. They have to design and test every prompt themselves, which is inefficient and suboptimal. Wizerr allows you to create your own hub of expert prompts for your product, created by your experts. It's also super easy to use! 1. Experts, partners, champions of users, etc., can submit a prompt. You can submit a prompt. 2. The analytics built into the app allows users to quickly identify which apps are most useful. 3. Your company can check the best prompts in one click. 4. ...And voila! You'll get top-notch prompts to supercharge the user-adoption. What are you waiting for now? It's time for you to take your platform adoption to the next level with expertly designed prompts!