Best Customer Feedback Software for GoTo Webinar

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

Trusted by over 25 million users worldwide, Jotform is an all-in-one platform that simplifies data collection, workflow automation, and online sales, all without coding. With Jotform’s drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, contact information, payments, appointments, and e-signatures with ease. Choose from over 10,000 templates for everything from feedback surveys to registration forms, or build your own from scratch. Jotform's advanced features, such as conditional logic, autoresponders, and over 200 integrations, further streamline processes. In addition, Jotform's AI-powered Agents offer real-time customer support by guiding users through the form submission process, answering questions, and ensuring a smooth experience, all while reducing the need for manual intervention. With Jotform’s Store Builder, you can also set up an online store, sell products, services, and subscriptions, collect donations, and receive payments through 30+ supported payment gateways. Finally, Jotform’s tools like Approvals, PDF Editor, and Report Builder help businesses transform collected data into actionable insights and automate workflows for even greater efficiency.

Turn assessments into a client-generation engine. Agolix® lets you build branded online quizzes, surveys, and individual assessments, then deliver instant on-screen, email, or PDF feedback based on automated or custom scoring. Choose from seven question formats — binary, drop-down, text entry, multiple choice, scale, ranking, and forced choice — with AI-assisted question creation available to speed up building. Personalize the experience with your own logo and colors. Every plan works on any device, so respondents can complete an assessment from a phone as easily as a desktop, with results delivered by email. On Advanced plans, conditional logic adapts each assessment in real time, showing or hiding questions based on how a respondent answers, and score-based redirects plus the option to sell paid assessments through digital access codes add another layer of monetization and lead qualification. Professional subscriptions add team access controls, so you can manage who on your team can edit what, along with 360-degree evaluations for multi-rater feedback. Agolix connects to more than 7,000 apps through Zapier on Advanced plans and above, so assessment results can flow directly into a CRM, email platform, or spreadsheet your team already uses. A free 14-day trial, no credit card required, makes it easy to test the full workflow before committing. Getting started is straightforward: onboarding and reference guides walk you through setup, and client success support is available at no extra cost. Coaches, consultants, and businesses use Agolix to spark client conversations, qualify leads, onboard new clients or employees, and build the credibility and trust that turn assessments into revenue.

Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to help others. This will help you build a loyal customer base that will continue to support your business. Provide organized customer service that provides complete and efficient answers. Customers don't care much about the company's internal structure. They want help. If your teams are not connected, it can cause friction and confusion for customers. Service Hub™ allows you to create a seamless customer experience. The Conversations inbox brings together all your communication channels, including email inboxes and forms, live chat, Facebook messenger, and Facebook messenger.