Best CRM Software for Microsoft Dynamics 365 Marketing

Dynamics 365, the next generation CRM and ERP application, can accelerate your business growth. Unify your data. Get predictive insights. Achieve amazing results. Make smarter decisions. You can take actions that will drive your business. Build stronger relationships. Increase productivity and performance. A single view of all customers. Find and nurture the right leads. Connected customer experiences. Keep up-to-date with market trends. Deliver positive customer experiences--faster. Optimize your resources and make technicians more efficient. Reduce operational costs. Redefine your traditional global financial management. Automate processes to improve efficiency. Reduce operational costs and financial complexities. Transform from reactive to proactive operations. Automate and simplify manufacturing and supply chain management. Maximize the lifespan of your assets. Unify your digital and physical commerce. Personal engagement is a way to build brand loyalty. Exceed customer expectations.

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Global SMS/RCS and voice-cloud communications allow you to deliver timely, personalized information. Get a deeper understanding of customers using actionable global phone numbers and subscriber data intelligence. TeleSign's Messaging API allows you to code once and send messages to your customers at scale. It also supports waterfall delivery between channels. TeleSign Messaging API supports SMS, RCS and WhatsApp, allowing you to create secure digital communications that can connect you with customers around the globe. Integrate a single MessagingAPI to send secure, reliable SMS, RCS, and WhatsApp messages directly to your customers. You can choose one or all of these channels to expand your programmable messaging strategy. Reach more customers through 120+ optimized points of presence and 700+ direct to-carrier routes

Maximize financial visibility, profitability. Assess your business's health, improve financial controls, make timely decisions to drive agility, growth, and financial reporting. Integrate financials into core business processes to automate tedious and time-consuming tasks, increase user productivity, support evolving business models and maximize financial performance. Process automation, budget control, financial planning and analysis, as well as process automation, can help you reduce costs and optimize spending across different business geographies. With a chart of accounts that is based on rules and a service that does not require code configuration, you can quickly adapt to new financial and legal requirements. This allows you to simplify regulatory reporting, electronic billing, and global payments. Dynamics 365 Finance is helping customers optimize their financial operations.

The only platform that enables all digital customer experiences. Built to eliminate silos Sprinklr is used by thousands of enterprises around the globe every day to market, advertise and care for consumers via 23 social channels, 11 messaging channels and chat. Why switch from fragmented point solutions and a platform that is purpose-built and unified to support your business? You can leverage the power to collaborate across channels and teams with a unified view and context of your customer to create better experiences for them. Listen to and learn from customers, market, and competitive insights, and then take action in real time. Real-time insight into brand awareness, customer loyalty, brand perception, and user satisfaction will help you to avoid guessing at your brand equity metrics.

The new Microsoft Customer Experience Platform will help you bring your customers into focus. Siloed data can make establishing long-lasting relationships difficult and difficult. Find out how to get the visibility you want. To create personalized experiences, unlock the potential of your customer data. A platform that gives you full control of your customer data will help you deliver more relevant customer interactions and build deeper relationships. You have full control over your data and can connect directly with your customers. Predict customer intent and deliver the right content to the right channel at the right time. AI-orchestrated journeys enable you to deliver connected customer experiences at every touchpoint. Combine transactional, behavioral and demographic data in real-time to create a 360-degree view of customers that is rich with actionable insights.