Best Conversational AI Platforms in Brazil

With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale. Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible. THE INFOBIP ADVANTAGE (1) Personalized omnichannel customer connections Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps. (2) Global reach, local presence Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices. (3) Full stack customer engagement Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.

Good conversations turn leads to customers... and customers into brand ambassadors. Experts and beginners can use our no-code AI Chatbot Builder to create bots. Automation bridges the gap between "growing" or "great". Our AI Chatbot Builder gives you the same tools Fortune 500 companies use to automate their processes, from customer attraction to nurturing to onboarding and building fans. Your business' growth will be limited if it relies only on a few sales superstars. High-performing AI chatbots can mimic the conversations of top salespeople and deliver the message 24/7, with consistency, at large scale. They won't get sick, get fired, or demand a raise. When it comes to leads, quantity is more important than quality. High-performing AI Chatbots can filter out the tire-kickers and serious customers.

Aivo has been solving the main problems of companies in customer service and growth since 2012 using omnichannel solutions powered with Artificial Intelligence. The company provides easy-to-use solutions that improve customer experience and is focused on giving people back their time. Aivo has 7 offices in North America, South America, Europe and Asia, as well as presence in 22 other countries.

Woveon is the only technology able to connect billions of customer data points, such as live chats with internal data systems, to suggest optimal workflows, recognize compliance violations, and automate repetitive agent research. We are used by companies to improve their existing live chat, AI service and business automation processes. Organizations can better serve customers by having a holistic view and avoiding siloed data and disconnected interactions. A single customer view allows you to see all customer's relevant transactional, conversational and behavioral data. Woveon uses AI and machine learning to search millions of customer data points in order to find untapped revenue opportunities. These will prompt agents to take action by generating suggestions that have historically had higher success rates.

Fully automate your advertising across Facebook and Google. Increase conversions for your business. You can easily create, manage and optimize ads from one platform. AdScale uses advanced AI & Machine Learning technology. It automatically creates and manages advertising campaigns across multiple channels using one platform. It is used by Ecommerce stores, advertising agencies, and advertisers of all sizes.

Our intuitive interface makes it easy to create code. Botnation makes it easy to create a template or follow our tutorials. Our platform is easy to use and powerful. Our connectors and plugins allow you to connect your chatbot with the tools that you already use. You can save the data that the bot collects in your CRM and use it in your chatbot. Make funnels, set your KPIs, and AB-test your content. Follow our recommendations. All the tools you need to monitor, analyze, and help you build your chatbot are available. A combination of advisors and chatbots is the best way to provide customer service. Botnation is a one-stop solution that offers a connected and augmented live chat module. The bot and human agents can communicate easily.

Our Next Energy is leading the way to an electric future by innovating energy storage solutions that will quickly expand the world's access to sustainable power. Our Next Energy, Inc. was established in July 2020 by energy storage industry pioneers. Our collective experience makes us uniquely positioned to accelerate electrification. Gemini 001 was demonstrated in an electric vehicle that covered 752 miles without recharging. This is a paradigm shift as an electric vehicle can now store enough power to meet all consumer's needs. The experimental battery has a 203.7 KWh capacity and an energy density 416 Wh/L. The Aries™, battery system has a higher system-level energy density than other leading brands. Aries™, which uses safe and sustainable cathode chemicals (LFP) to avoid thermal ranaway, offers a modular architecture that can be configured in parallel or series.

Cognigy is a global leader for conversational AI automation in contact centers. Cognigy.AI is a low-code platform that allows enterprises to automate employee and customer communications with intelligent chatbots and voice commands. Cognigy.AI provides superior user experiences and reduces support costs. It also integrates seamlessly into backend systems. Cognigy.AI can be used in SaaS or on-premise environments. It supports conversations in any language, on any channel, including phone, SMS, and mobile apps. Cognigy has many clients worldwide, including Daimler, Bosch and Lufthansa. Learn more at cognigy.com.

Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises. Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation. Benefits of Rezolve.ai: • Enhance your service desk efficiency • Elevate your employee satisfaction (ESAT) and wait time • Provide support 24x7 • Eliminate Enterprise Friction • Increase Employee Productivity • Boost your ROI • Unleash digital dexterity • Engage your employees via MS Teams

Our goal is to make your customers return and stay with you brand by automating customer support and improving the user experience, so that it becomes your key differentiation on the market. Amio enables you to rethink the way you communicate with your customers using cost-effective communication methods. This increases customer loyalty and allows customers to reach you via their preferred channel. Amio reduces call center costs through pre-trained natural-language processing (NLP), access to all messaging channels, and the ability to redirect customers to digital channels or self-service. You can be available 24/7 to answer customers' questions on their preferred channel. Let human-agents concentrate on complex cases and take as much time as they need. You can design, deploy, analyze, and all this is under your control. Give your customer support team the tools they need to become AI experts. Your customers are changing, so is your business. You can improve the assistant by using precise insights and not making assumptions.

The operating system for conversational businesses. Deploy intelligent bots to automate customer interactions and reduce operational challenges. Digital Conversations have revolutionized the way we communicate and interact. The way we do things has changed, whether it's asking Alexa to play our favorite song, ordering pizza via Facebook Messenger, or getting real-time advice via interactive conversational apps. This new behavior is already causing a shift in the way consumers interact with businesses. They expect to have a conversation with you in a natural and personal way, just like they do with their friends. Every business needs a conversational overhaul NOW. A conversational layer can be added to the CX to simplify how consumers interact with brands.

Yekaliva is an intelligent chatbot platform that helps to track leads, scale customer service, and automate workflows. Yekaliva learns from every interaction. It uses advanced Artificial Intelligence and machine learning. The chatbot becomes more natural speaking over time.

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Leadoo Marketing Technologies is one of the fastest growing MarTech companies in the Nordics. Leadoo was founded in 2018 and has more than 750 clients around the world. They have successfully converted over 6X as many sales leads than ever before. Leadoo, the first and only Lead-Driven marketing platform in the world, offers a simple toolkit that converts passive website visitors into qualified leads. It is interactive and friendly. We help companies generate more leads, convert qualified applicants, and improve customer care with bots and humans. Leadoo was created for one purpose: to deliver results. Leadoo has everything you need to improve your marketing and surpass sales targets. Our mission is to increase sales by creating meaningful interactions between customers and companies.

Social media can help you get more results. You can publish, reply, and analyze social media with ease. You can schedule, publish, and optimize your social media content faster. You can preview how your post will look on mobile and desktop before you publish it. This allows you to quickly correct any errors. To feel more confident, use Post Approval to allow your colleagues to view a post. Are you looking to improve your results and take your work to the next level? Use our 9 insightful metrics to see which content is most effective in achieving your goals. You can schedule the most popular posts with just a click. That is efficiency.

Membit goes beyond virtual agents and allows market predictions and promises to be made. Our unique platform offers Intelligent Behaviour Management delivering Exceptional CX to the Enterprise Membit has created a conversation behavior & dialog management module that continuously monitors all scenarios and responds correctly to them, ensuring exceptional CX in all circumstances. Conversational AI has seen a rise in demand due to the shift to home-based work and the rise of virtual contact centers. Automation is now a key component of business operations. Membit solves one of the biggest challenges enterprises face: how to deploy solutions that reduce overall costs and improve customer satisfaction.

Everyone must start small. Quriobot's features can be used to run global corporations at a cost that is affordable for everyone. You know your customers. We can help you have the right conversation. You can use the templates to create Quriobots that meet your needs. You can use the drag and drop designer for a list of available step types to help you create conversation that suits your voice. You can either start from scratch or use one of our templates. You can work on multiple bots simultaneously using multi-user accounts. This allows you to see which step types are available to create the best conversation. All types can be used to get feedback from customers and to retrieve important information.

Never miss a lead on your website. Chatbots and live chat can be used to reply 24/7 with friendly conversational messages. Adding a bot to your website is easy and quick with Continually. Potential customers expect an instant reply. Chatbots allow you to capture leads by automatically replying, even if you're not in the office or in another time zone. Drag and drop bot builders make it easy to create complex bots quickly. You can reply to messages in our inbox or take control of bot conversations. Customers can book meetings at a time and place that suits them both, without you having to lift a finger. Connect incoming leads with your CRM, email list, and more. Use our Wordpress plugin or our embed code to add our code to your site.

Automate sales, marketing and support with Facebook. Messenger bot allows you to increase your revenue and reduce your costs. A Facebook Messenger bot automates your sales funnel and placing orders. Our AI tool allows you to automate customer support and all your 1000+ FAQs. Connect your Facebook ads to your bot and your bot will qualify your lead before you call a sales agent. Shopify, WooCommerce and other eCommerce tools are available to connect.

Simplicity and automation. Conversational AI is easy to use and build knowledge. Increase CTR by using Messenger Marketing instead of traditional email marketing. Messenger marketing has over 80% open rate and 40% click-through rate. Conversational AI can be used to nurture your subscribers based upon their interests, resulting in more sales. You can have 1-to-1 conversations with customers and share engaging content to increase retention. Chatbots can be built to book appointments or qualify leads without the need for specialized skills or hiring a team of developers. Let us take care of the rest. Automated messages can be used to target cold leads and re-engage them, or upsell customers. Analyze user conversations to determine what works best, and then improve the automated flow that does more over time.

Customer service should be exceptional. Plantt uses AI to identify bottlenecks in customer experience processes and automates and optimizes them. Get actionable insights to drive business decisions by learning what customers want in real time. With AI Assistants that exceed customers' expectations, tag, route, and answer customers' questions in seconds. This means that there are no more decision trees and no need to hire engineers. Plantt is designed for customer-facing professionals. Anyone in your team can set up Plantt in minutes. Plantt is compatible with most platforms.

Conversational VoiceBots for Calls and Websites. Our AI Voice Suite empowers companies to use AI VoiceBots over their website or phone channel to connect, qualifie and engage their leads and customers through highly-personalized voice conversations. Scale personal conversations. VoiceBots make high-touch, intelligent phone calls to customers and leads who are interested in hearing more from you. Your Sales, Marketing, Logistics, Customer Support and Sales teams can be more effective in providing a pleasant and high-touch experience for customers and leads. VoiceBots allow you to have voice conversations with customers and leads in an automated manner. Qualify website visitors and live transfer high-level prospects to sales team. Your sales reps can schedule demos and meetings with interested leads to their calendars. Voice commands allow you to navigate or search information on your website.

Our proven AI solution is now supercharged by generative AI to transform customer and employee experience. Freddy AI is easy to use and bespoke right out of the box. Prepare to have a business impact that will be truly transformative. Freddy AI can deliver personalized experiences, boost your productivity, and foster rapid innovations. Say goodbye to clumsy and delayed conversations. Freddy Self Service intelligently automates support and increases deflections. Increase self-service to provide quick responses for customers and free agents' time to do higher-order tasks. Work smarter and not harder. Freddy Copilot is an AI assistant that is "always on". You can use Freddy Copilot to get contextual information, insights, and offload repetitive tasks. All this is done in a conversational way, maximizing your team's productivity.

Chat is the easiest and most friendly way to automate customer support. Chat with your customers 24/7 using AI-powered automation. FAQ Bot is always available to help. It automates customer conversations every day and connects customers with your team via live chat whenever needed. Chatbot and live chat give you the best of both worlds. It's like having a customer service and sales team available at all times. You can manage load during peak times. No more guesswork. You can hear the customer's true voice. You can see the real questions customers ask and adapt your service and sales to meet them. Microsoft has recognized FAQ Bot as a leader in customer service and engagement. Quick Setup. It's easy to get started. We are available to assist you if needed. Your chatbot is ready to go. Your automation purpose can be answering questions, or marketing journeys. Your bot's personality

Conversational platform for Rasa teams Empower conversational engineers and designers with a collaborative platform built upon Rasa. Ship AI enabled chatbots quicker. All conversations can be designed and implemented in one go. Our intuitive conversation-based interface allows you to create natural dialogue flows. You can add natural language examples and create rich responses using buttons, images and carousels. Engineers should be focusing on API integration and systems. Complex conversational forms can be created. No-code flow editor allows you to create complex conversational forms, whether you need to collect information or prepare an API call. Translate your assistants instantly Create multilingual assistants The dialogue structure is the same for all languages. Responses get translated into other languages. Each language gets its own NLU model with a configurable training pipeline.