Best Conversational AI Platforms for Freelancers

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.

Google AI Studio enables organizations to develop advanced conversational AI solutions that facilitate natural, human-like interactions with users. By utilizing cutting-edge natural language processing (NLP) and machine learning technologies, the platform empowers users to create chatbots, virtual assistants, and various AI-powered communication tools that can comprehend and respond to intricate user queries. Its features, such as context awareness and multi-turn dialogue management, allow conversational AI systems to maintain meaningful exchanges throughout prolonged interactions, thereby improving customer service, sales, and overall engagement. Google AI Studio offers user-friendly design tools, including ready-made templates, customization options, and integration capabilities, ensuring smooth implementation in practical scenarios.

LM-Kit.NET empowers C# and VB.NET applications to integrate conversational AI using simplified APIs. It facilitates engaging multi-turn conversations and context-sensitive replies for chatbots, virtual assistants, and customer support agents, providing users with interactions that mimic human dialogue and adjust seamlessly in real-time.

An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform. Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking. Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.

The WhatsApp AI Agent solution from Best Brain uses sophisticated conversational AI for tailored and effective customer interaction on the widely used messaging platform. AI-driven conversations can elevate your customer service, engagement, and marketing strategies. They are authentic, adaptable and available 24/7.

Offer website live chat support from the collaboration tools you already use: Microsoft Teams, Google Workspace, Slack, and Zoom. Build ChatGPT powered AI Chatbots in 1-Click and enable your chatbots when your agents are unavailable. Create WhatsApp, SMS, and Messenger chatbots with the ability to escalate to humans when it makes sense. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

BotPenguin is a generative AI-driven agent builder, empowering businesses of all sizes to automate customer interactions effortlessly across 10+ platforms—including WhatsApp, Instagram, websites, Telegram, Facebook, and more to elevate customer experience, automate tasks, and increase business growth. With key features like multilingual AI-powered chats, a unified inbox with live chat support, broadcast, appointment booking, and over 80+ integrations, BotPenguin enables users to build intelligent decision-making agents requiring no technical expertise. Today, it serves a global network of 50,000+ customers across 193 countries, supported by over 140 partners, delivering measurable improvements in engagement, efficiency, and customer satisfaction. BotPenguin pledges to donate a portion of every sale made to organizations dedicated to providing essential care and resources for animals in need.

Tidio is a top-tier customer service platform that blends live chat, chatbot automation, and AI agents to help businesses provide quick, efficient support at scale. Known for its powerful automation features and intuitive interface, Tidio is trusted by over 800,000 businesses globally. Connect with website visitors through real-time chat and manage all conversations from email, Messenger, Instagram, and more in one centralized dashboard. Streamline support with integrated ticketing tools that work seamlessly alongside both chatbots and live agents. Easily build custom chatbot flows with a visual, no-code builder to capture leads, respond to FAQs, and automate messaging. Leverage Lyro, Tidio’s conversational AI agent, to handle up to 64% of customer inquiries using advanced natural language understanding. Simple to set up and use—no coding required. Fully GDPR-compliant and secure. Scales effortlessly for eCommerce, SaaS, and service-based businesses. Includes a 7-day free trial. Key Features: • Live Chat (widget and social media integrations) • Help Desk (all communication in one dashboard) • Chatbot (automation for common use cases such as customer help and lead generation) • AI Agent (resolve incoming issues with Tidio's conversational AI, Lyro) • Multichannel Integration (social media, help desk software, and platforms such as WordPress, Shopify, and more) Users praise Tidio's intuitive design, visual interface, and simple deployment. Multiple plans available for all business needs and requirements.

ChatGPT is a powerful AI-driven platform designed to help users work smarter by providing instant answers, creative ideas, and task automation. It supports a wide range of functions, including writing, editing, coding, research, and brainstorming. Users can interact with the platform through text or voice, making it accessible across different devices and workflows. ChatGPT can summarize meetings, analyze data, and generate insights to improve productivity and decision-making. It also offers creative support for tasks such as content creation, planning, and strategy development. A key feature is workspace agents, which allow users to automate entire workflows and repetitive tasks within their organization. These agents can run independently, integrate with tools, and handle actions like updating records, sending messages, or generating reports. Teams can build and share agents across their workspace to standardize processes and improve efficiency. Built-in controls ensure that automation remains secure and manageable with permissions and monitoring. ChatGPT helps reduce manual work while enabling teams to focus on higher-value activities. Overall, it enhances productivity by combining intelligent assistance with scalable automation.

Kimiyi is an intuitive platform that empowers organizations to create custom generative conversational AI agents, also known as digital humans, without any coding experience. Users can choose from pre-built AI agents or design their own, training them by uploading documents or website URLs to ensure relevant knowledge integration. These AI agents provide round-the-clock support, instantly answering inquiries and analyzing user interactions with real-time insights. Kimiyi offers customizable AI avatars featuring diverse ethnicities, ages, and styles to match any brand or audience. The platform supports various AI agent roles such as AI sales assistants, corporate trainers, customer service representatives, and office assistants. Businesses across industries like e-commerce, hospitality, and museums use Kimiyi to enhance customer engagement, automate workflows, and deliver personalized experiences. Kimiyi’s easy-to-follow video tutorials and expert support help users get started quickly and maximize AI’s benefits. It’s a powerful solution for companies looking to integrate conversational AI with minimal effort.

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

Pete & Gabi is an conversational AI calling platform that can build, deploy and manage AI-powered call agents for recruiting, sales and appointment scheduling. Our technologies include AI automation, seamless CRM integrations and automation tools that enable companies to improve their customer interaction processes and grow their voice operations effortlessly. Rebecca is our all-star AI interviewer and recruiter that automatically screens job applicants and moves them through the hiring process. Olivia is our AI sales agent who renews potentially lost leads, qualifies new prospects and schedules calls directly into an appointed time slot on your calendar. Pete & Gabi's AI agents help organizations to scale by handling both inbound and outbound phone calls simultaneously.

A comprehensive suite of conversational AI tools designed to empower customer care teams in delivering exceptional service to their clients. Innovative AI chatbots can take over mundane customer service interactions through an intuitive visual chatbot builder, enhancing the efficiency of your human representatives. A unified live chat CRM enables the management of all communication channels, such as your website, Facebook, SMS, and Telegram, within a single application while maintaining a complete record of customer interactions. Harness conversational intelligence to communicate effectively with each customer, boost sales, and elevate customer satisfaction scores using advanced conversational AI. By analyzing discussions, you can forecast conversions and engage customers proactively. We hold the belief that true friends don’t require support tickets to assist one another, fostering a more personal and connected service experience. In this way, we aim to redefine customer support through genuine interaction.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.

What is Kommunicate? Kommunicate, an innovative AI-powered customer support platform, is designed to help businesses streamline their communication processes, enhance customer engagement, and provide round-the-clock support. Here's an overview of Kommunicate, highlighting its features, and benefits. Top Kommunicate Features AI-Powered Chatbots: Leverages AI to create intelligent chatbots for handling queries, offering instant responses, and reducing human workload. Customizable to match brand tone. Multichannel Support: Manages interactions across websites, mobile apps, WhatsApp, Facebook Messenger, and more, ensuring accessible communication. Seamless Integration: Integrates with CRM/helpdesk tools like Zendesk, Salesforce, and HubSpot for a unified support experience. Live Chat & Handoff: Enables human agents to seamlessly step in for complex queries, while chatbots manage routine ones. Rich Messaging & Automation: Supports sending images, videos, and files, with automated workflows for efficient processes. Key Benefits Offers 24/7 support, boosts engagement across channels, improves efficiency by automating tasks, scales with business growth, and allows extensive customization for tailored support experiences

Hoory is an innovative AI support assistant designed to enhance customer communication and resolve the challenges associated with customer service. With round-the-clock availability and instant responses, Hoory AI guarantees a seamless user experience, eliminating the typical frustrations of customer service interactions. This state-of-the-art tool enables businesses to establish a superior customer service system, increasing efficiency and reducing costs. Additionally, Hoory AI improves the workflow for support agents by offering a shared inbox feature that ensures smooth communication. By leveraging the capabilities of conversational AI, machine learning, and natural language processing, Hoory AI represents the future of customer service. It automates routine tasks, provides immediate responses, and delivers personalized customer experiences, helping businesses handle inquiries more effectively and efficiently.

Lyro is an AI-driven customer service agent developed by Tidio, designed to assist businesses of all sizes—including small, medium, and enterprise—in managing customer support operations more effectively. By automating responses and handling routine inquiries, Lyro enhances resolution rates, reduces response times, and elevates overall customer satisfaction. - Automated Inquiry Handling: Lyro can autonomously manage up to 64% of customer inquiries, delivering responses in under 6 seconds. This rapid response capability ensures customers receive timely assistance, enhancing their overall experience. - Seamless Integration: Lyro integrates effortlessly with your website and utilizes your existing support content, such as FAQs and knowledge bases, to generate accurate and contextually relevant answers. This ensures consistency in information provided to customers. - Multichannel and Multilingual Support: Lyro operates across various communication channels, including live chat, WhatsApp, Instagram, and Messenger, allowing you to engage with customers on their preferred platforms. Additionally, it supports multiple languages, enabling you to cater to a diverse customer base effectively. - Task Automation: Beyond answering questions, Lyro can perform tasks such as checking order statuses, providing product recommendations based on context, price, or season, and creating support tickets. This functionality streamlines operations and reduces the workload on human agents. - Human Oversight and Collaboration: While Lyro handles routine inquiries, human agents can monitor its interactions in real-time and intervene when necessary. This collaborative approach ensures that complex issues are addressed appropriately. 7-day free trial available. No credit card.

Chatbots can be created and managed to automate customer service, marketing, and CX across digital channels such as SMS, Messenger and WhatsApp, Web Widget and Telegram. Twilio integration also allows you to create call deflection IVR chatbots. With our Channel-Specific Design you can create a single bot that will work on all channels. This will allow your company to be accessible 24/7 from anywhere in the world using over 100+ languages. This is ideal for small businesses and global enterprises. You can find them in many industries, including Retail & Ecommerce, HR & Recruitment and Agencies, Hotels & Hospitalities as well as Restaurants, Financial Services, Travel & Airlines and Logistics, Software & Technology, Property Management, among others. Get started quickly for free by looking through our extensive documentation, YouTube tutorials and blogs. You can also contact us at sales@flow.ai with any questions.

Our Next Energy is at the forefront of creating a sustainable electric future by developing innovative energy storage technologies that significantly enhance global access to clean power. Established in July 2020 by industry visionaries, Our Next Energy, Inc. leverages years of collective expertise to expedite the transition to electrification. The company has successfully showcased its Gemini 001 battery in an electric vehicle, which remarkably traveled 752 miles without needing a recharge, marking a revolutionary advancement in electric vehicle capabilities that meets the range demands of all drivers. The advanced battery features a capacity of 203.7 KWh and boasts an impressive energy density of 416 Wh/L. In addition, the Aries™ battery system surpasses its leading counterparts in overall system-level energy density. Utilizing a safe and sustainable lithium iron phosphate (LFP) cathode chemistry, Aries™ mitigates risks of thermal runaway while providing a flexible architecture that can be tailored for both series and parallel configurations, ensuring adaptability for various applications. This commitment to innovation not only positions Our Next Energy as a leader in the energy sector but also sets the stage for a more electrified and sustainable future.

Dialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences.