Best Contact Center as a Service (CCaaS) Providers in Canada

TelcoSwitch, an innovative telecommunications provider, is committed to providing UK businesses with the easiest, most cost-effective, and best way to leverage Unified Communications as a service. We offer simple up-front and on-going licensing models that suit all businesses, whether you're a direct customer or a channel partner. It's no wonder that we have a 97% satisfaction rate with our customers. This is due to our comprehensive technical support program and our London-based helpdesk. TelcoSwitch does not charge any fees to become a channel partner. We also don't use tactics such as minimum commitments and forecasting that can be a burden. We can provide everything you need, from training materials to customer-facing literature. Our market-leading infrastructure and solutions will support your brand.

Omni Channel software solutions that include Voice, SMS, WebChat and social media. Includes TCPA compliant enhanced dialing solution. Includes predictive, progressive, and power dialers. ACD/queues; call recording; screen recording; sentiment analysis. Custom Dashboards. Automated reporting and enhanced customization. CPaaS allows for automatic ordering and routing phone numbers through our carrier network.

MCUBE introduces its revolutionary unified omnichannel Cloud Telephony Services, the ultimate breakthrough in communication for business. Say goodbye to communication headaches and embrace an experience that lets you focus on your customers. This cutting-edge tech empowers businesses to deliver exceptional customer service, increase productivity, and unlock opportunities for growth.

We are your trusted partner in communication and support. We ensure seamless connectivity and exceptional experiences for our customers. Our trusted expertise will help you to elevate your telecom business. We make telecom companies' lives easier. Our services simplify your work and make your customers happier. Try our services for 30 days at no cost. Don't miss the chance to try our services without committing.

Content Guru's cloud customer engagement solution storm®, which is powered by Content Guru, serves hundreds of the largest companies in the world. Storm provides businesses across a range of industries with an easy-to-use interface that allows them to resolve queries and issues quickly without compromising the quality of customer service they expect. Storm seamlessly integrates with third-party databases. This allows storm to overlay existing infrastructure with its unlimited capabilities to unify disparate systems, and improve customer experience. Storm helps hundreds of the largest companies around the globe deliver exceptional customer experiences. Users have access to a variety of cutting-edge modules that enhance the customer and agent experience. Storm offers a variety of native functionality, including WFM (customer relationship management) tools.

Luware Nimbus adds intelligent task routing and contact center functionality to Microsoft Teams, allowing you to manage customer inquiries effectively.