Daktela Description

Cloud contact centre is an online communication platform that can easily be managed from anywhere. The software is customizable and seamlessly connects all communication channels and customer information to other business systems. This allows you to personalize and enhance the customer experience. This unified approach is beneficial for all businesses, regardless of size.

Pricing

Pricing Starts At:
€25
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Daktela
Year Founded:
2006
Headquarters:
Czech Republic
Website:
www.daktela.com/global/

Media

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Product Details

Platforms
SaaS
iPhone
iPad
Android
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
24/7 Live Support
Online

Daktela Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics