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support

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Description

Do you still need to manage systems after migrating from the Cloud? Cloud providers require companies to ensure that the infrastructure and services are always available and functioning. What are the requirements of cloud-based companies? > Avoid Alert Fatigue and Notify Incidents You must manage the > Unknown into The Known SendQuick Cloud enables: - Active monitoring with Ping, Port, and URL Checks - Roster Management and Rule Configuration - Users can choose between SMS, Facebook Messenger and Line, Telegram, MS Teams and Slack.

Description

xMatters serves as a smart communications platform aimed at enhancing critical business workflows, particularly within IT operations, DevOps, and the management of significant incidents. With a trusted base of more than 1000 international organizations, xMatters provides advanced communication solutions that facilitate efficient IT management, ensure business continuity, foster employee involvement, and improve customer interactions. The platform stands out for its exceptional reliability and cutting-edge features, making it an invaluable tool for modern enterprises. Its capabilities are continually evolving to meet the dynamic needs of businesses in a rapidly changing environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform Yes 
Slack Yes 
AWS Cloud9 Yes 
Alibaba Cloud Yes 
Cortex No 
Cove Data Protection No 
Dynatrace No 
Jira No 
Microsoft Azure Yes 
N-able Take Control No 
New Relic No 
Okta No 
Oracle Cloud Infrastructure Yes 
ScriptRunner for Jira No 
ServiceNow No 
SolarWinds Loggly No 
SolarWinds Network Performance Monitor (NPM) No 
SolarWinds Pingdom No 
Workato No 
Zoho Directory No 

Integrations

Google Cloud Platform Yes 
Slack Yes 
AWS Cloud9 No 
Alibaba Cloud No 
Cortex Yes 
Cove Data Protection Yes 
Dynatrace Yes 
Jira Yes 
Microsoft Azure No 
N-able Take Control Yes 
New Relic Yes 
Okta Yes 
Oracle Cloud Infrastructure No 
ScriptRunner for Jira Yes 
ServiceNow Yes 
SolarWinds Loggly Yes 
SolarWinds Network Performance Monitor (NPM) Yes 
SolarWinds Pingdom Yes 
Workato Yes 
Zoho Directory Yes 

Pricing Details

$18 per user per month
3 Packages available. Starting from $18! Contact SendQuick Cloud for details.
Free Trial Yes 
Free Version Yes 

Pricing Details

$9 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SendQuick

Founded

2001

Country

Singapore

Website

www.sendquickcloud.com

Vendor Details

Company Name

Everbridge

Founded

2002

Country

United States

Website

www.xmatters.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management Yes 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management Yes 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications Yes 
Enriched Incident Context Yes 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management Yes 
Rich HTML Email Notifications Yes 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs Yes 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

SaaS Management

License Management No 
Onboarding No 
Renewal Management No 
SaaS Operations Management No 
Shadow IT Detection No 
Spend Management No 
Subscription Management Yes 
Usage Tracking / Analytics Yes 
Vendor Management No 

Server Management

CPU Monitoring Yes 
Credential Management No 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring No 

Website Monitoring

Availability Testing No 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring Yes 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring Yes 
Transaction Monitoring No 
Uptime Reporting Yes 

Product Features

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption Yes 
Incremental Backup No 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration No 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

Alternatives

Alternatives

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