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features
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support

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Description

Gauge, comprehend, and respond to customer insights effectively. Leverage customer experience software to streamline your surveys related to experience and loyalty. Scrutinize customer opinions and implement changes within your existing IT frameworks. Incorporate customer feedback seamlessly into your daily operations. By automating your surveys, you can gain a comprehensive view of customer experiences and take meaningful actions that add value. We simplify the process of measuring, interpreting, and responding to customer insights. Nps.today transforms lengthy questionnaires into concise, targeted questions delivered at optimal times for respondents. Utilize automated prompts throughout the customer journey with surveys that are informed by data. Integrate your customer satisfaction and loyalty surveys into all communication channels and external outreach. Benefit from insightful dashboards to pinpoint areas for enhancement and elevate customer experiences. Employ categorization or artificial intelligence to uncover avenues for improvement, while also merging additional data sources for deeper insights into customer behavior. This holistic approach ensures you remain attuned to the evolving needs of your clientele.

Description

The Feedback Revolution is here to transform how you understand client perceptions. Are you eager to learn what your clients are saying? Keep track of their insights by utilizing qrite to maintain control. Transform feedback into actionable data and always ensure you are asking the most pertinent questions at the ideal moments! Customers can easily access a unique QR code found on packaging, stickers, or in designated areas. Upon scanning, they’re directed to a tailored survey with questions specifically designed for them, as well as for the product or service and the location in question. Instantaneously, the feedback provided is accessible through your online dashboard. By enhancing customer satisfaction surveys, you can create the perfect questionnaires that connect inquiries to the specific place, product or service, and timing, ensuring your surveys are always pertinent. Additionally, you can effortlessly modify complete surveys at any time without needing to reprint any QR codes—it's entirely in your hands. This system provides you with rich, real-time data, as the dashboard not only displays individual feedback but also emphasizes actionable insights and key statistics for each survey, allowing for a comprehensive understanding of customer sentiments. This innovative approach empowers businesses to continuously adapt and improve their offerings based on real-time customer input.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apsis One
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IntraManager
Jira
Lime CRM
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Power Apps
Microsoft Power Automate
Microsoft Teams
Pipedrive
Podio
Puzzel
Shopify
Slack
TOPdesk
Zendesk
e-conomic

Integrations

Apsis One
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IntraManager
Jira
Lime CRM
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Microsoft Power Apps
Microsoft Power Automate
Microsoft Teams
Pipedrive
Podio
Puzzel
Shopify
Slack
TOPdesk
Zendesk
e-conomic

Pricing Details

€137 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

nps.today

Country

Denmark

Website

nps.today/

Vendor Details

Company Name

qrite

Founded

2017

Country

Netherlands

Website

www.qrite.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Alternatives

Delighted Reviews

Delighted

Qualtrics

Alternatives

Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group
Orbitrics Reviews

Orbitrics

Zivot Labs Inc
The Survey System Reviews

The Survey System

Creative Research Systems