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ease
features
design
support

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Description

The isoTracker Complaints Management system is a cloud-based solution designed to efficiently record and handle customer complaints. This comprehensive tool empowers administrators to designate team members responsible for investigating and pinpointing the underlying causes of complaints. Additionally, isoTracker Complaints Management offers users the capability to analyze past complaints and uncover trends, facilitating the development of proactive measures to prevent future issues. By streamlining the complaints process, this solution enhances customer satisfaction and organizational responsiveness.

Description

isoTracker Document Control, developed by Lennox Hill, is a software solution designed for effective document management and control, enabling businesses to implement an automated system for handling their documents. This secure and automated tool not only facilitates the storage of critical documents with encryption for enhanced security but also regulates access in a systematic manner. In addition, isoTracker Document Control includes features for the automatic archiving of outdated documents while preserving a comprehensive historical record of all files, ensuring that organizations can maintain both security and compliance efficiently. Furthermore, this software empowers teams to streamline their workflows and enhance productivity through its user-friendly interface and robust functionalities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$17 USD/month/user
Free Trial
Free Version

Pricing Details

$17 USD/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

isoTracker Solutions Ltd

Founded

2004

Country

United Kingdom

Website

www.isotracker.com

Vendor Details

Company Name

isoTracker Solutions Ltd

Founded

2004

Country

United Kingdom

Website

www.isotracker.com

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Product Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

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