Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.
Description
inLighten® operates the largest digital signage network and stands out as the top provider of digital media solutions. Their software for content creation, management, and distribution, along with digital media players, provides users with the most cost-effective and user-friendly digital signage system available today. Additionally, inLighten's offerings include interactive kiosks, audio networks, speech privacy solutions, and web-based printing services. The company's client services encompass tailored content, media design, consulting, project management, installation, training, network operations, and round-the-clock technical support. The founding management of inLighten is at the forefront of a growing team of experts, whose diverse backgrounds span software, hardware, networking, creative media, finance, research, and retail. Their collaborative vision aims to develop a digital solution that effectively engages all communication touchpoints for specific audiences or individuals. By continually innovating and expanding their services, inLighten seeks to enhance user experience and maximize the impact of digital communications.
API Access
Has API
API Access
Has API
Integrations
Active Directory
BMC AMI Cost Management
Calabrio Call Recording
EpicCare EMR
FIS Telephone Banking
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Excel
Integrations
Active Directory
BMC AMI Cost Management
Calabrio Call Recording
EpicCare EMR
FIS Telephone Banking
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Excel
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NovelVox
Founded
2008
Country
United States
Website
www.novelvox.com
Vendor Details
Company Name
inLighten
Founded
1989
Country
United States
Website
www.inlighten.net
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
Product Features
Digital Signage
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor