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Description
With 97% of your clientele owning a smartphone, you have a remarkable chance to connect with them through a device they consistently carry. Our team is dedicated to assisting you in unlocking the full potential of mobile messaging. In today’s landscape, ethical debt collection is crucial; businesses must secure payments while recognizing that many customers face challenges and require personalized support. Our award-winning Mobile Collections platform enables you to find the perfect balance between these needs. By adopting a mobile-first customer notification strategy, you can minimize the costs associated with missed appointments, enhance customer loyalty, and reduce service expenses. The options available range from straightforward yet impactful SMS to interactive two-way communications. Customers prefer to interact with brands through their favored platforms, such as WhatsApp, SMS, and RCS, while brands desire a streamlined way to handle all customer interactions. Our comprehensive omnichannel chat platform is designed to facilitate this process efficiently and effectively. By integrating these tools, you can transform customer engagement and improve your overall service delivery.
Description
inTouch is an advanced SaaS solution for multichannel business messaging, enabling companies to manage SMS, Email, and RCS communications from a single, intuitive interface.
The platform is designed for both marketing and transactional workflows, offering tools for audience segmentation, campaign personalization, and real-time performance tracking.
With built-in automation for customer journeys, opt-in flows, and subscription management, inTouch helps businesses streamline engagement and improve conversion rates.
Additional features include secure OTP delivery, A/B testing, and detailed analytics dashboards.
Thanks to its multi-account architecture, agencies and resellers can manage multiple clients under one master account with granular permissions and reporting.
Accessible via web and APIs, inTouch integrates seamlessly with CRMs and third-party applications.
API Access
Has API
API Access
Has API
Integrations
Zapier
Arlo Training Management Software
GoldMine CRM
Microsoft Outlook
Peppermint CX365
PetLinx
SEGMENTAIL
Salesforce
Totality
WhatsApp
Integrations
Zapier
Arlo Training Management Software
GoldMine CRM
Microsoft Outlook
Peppermint CX365
PetLinx
SEGMENTAIL
Salesforce
Totality
WhatsApp
Pricing Details
$92 per month
Free Trial
Free Version
Pricing Details
14,50 €
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
esendex
Founded
2001
Country
United Kingdom
Website
www.esendex.co.uk
Vendor Details
Company Name
rdcom
Founded
2000
Country
Italy
Website
rdcom.com/en/platform-intouch/
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Product Features
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
