Average Ratings 8 Ratings

Total
ease
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support

Average Ratings 0 Ratings

Total
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support

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Description

A comprehensive event management software that empowers organizers to plan, promote, and run online and in-person events.

Description

Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations. Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles. The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs. Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.  Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Zoho CRM Yes 
Axis LMS Yes 
Bigin by Zoho CRM No 
Slack Yes 
Truto Yes 
WhatsApp No 
Zoho Books No 
Zoho Campaigns Yes 
Zoho Desk No 
Zoho Directory Yes 
Zoho Flow No 
Zoho Inventory No 
Zoho Invoice No 
Zoho LandingPage Yes 
Zoho Marketing Automation Yes 
Zoho Meeting Yes 

Integrations

Zapier Yes 
Zoho CRM Yes 
Axis LMS No 
Bigin by Zoho CRM Yes 
Slack No 
Truto No 
WhatsApp Yes 
Zoho Books Yes 
Zoho Campaigns No 
Zoho Desk Yes 
Zoho Directory No 
Zoho Flow Yes 
Zoho Inventory Yes 
Zoho Invoice Yes 
Zoho LandingPage No 
Zoho Marketing Automation No 
Zoho Meeting No 

Pricing Details

$99.00/month
Subscription:
Free - for basic features
Essentials - $99 per month
Premium - $208 per month
Ultimate - $416 per month

Pay-per-event:
Essentials - $299/Event
Premium - $599/Event
Ultimate - $1499/Event
Free Trial Yes 
Free Version Yes 

Pricing Details

$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/backstage/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/fsm/

Product Features

Conference

Abstract Management No 
Attendee Management Yes 
Badge Management Yes 
Catering Management No 
Client Management No 
Registration Management Yes 
Social Promotion Yes 
Space / Room Setup No 
Speaker Management Yes 
Sponsorship Management Yes 
Surveys & Feedback No 
Ticketing Yes 

Event Booking

Attendee Management Yes 
Confirmation/Reminders Yes 
Discount/Coupon Management Yes 
Event Calendar Yes 
Marketing Management No 
Online Payments Yes 
Online Registration Yes 
Social Media Promotion Yes 
Wait List Management No 
Website Management Yes 

Event Check In

Attendee Segmentation Yes 
Badge Printing Yes 
Data Import / Export Yes 
Data Synchronization Yes 
Guest List Management Yes 
Guest List Search Yes 
Lead Capture Yes 
Multi-Event Yes 
QR Codes Yes 
Reporting/Analytics Yes 
Ticketing Yes 

Event Management

Attendee Management Yes 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management Yes 
Gamification No 
Room Block Management No 
Social Media Promotion Yes 
Sponsorship Management Yes 
Surveys & Feedback Yes 
Ticketing Yes 
Volunteer Management No 
Weddings / Parties No 

Event Marketing

Audience Segmentation Yes 
Campaign Management Yes 
Email Marketing Yes 
Event Calendar Yes 
Landing Pages / Web Forms Yes 
Location-Based Marketing No 
Reporting/Analytics Yes 
Social Media Promotion Yes 
Surveys & Feedback Yes 
Website Management Yes 

Registration

Activity Registration No 
Attendance Management Yes 
Badge Management Yes 
Calendar Management No 
Class Registration Yes 
Contact Management Yes 
Event Registration Yes 
Form Builder Yes 
Group Registration Yes 
Marketing Management No 
Online Registration Yes 
Onsite Registration Yes 
Payment Processing Yes 
Refund Automation Yes 
Self Check-In Yes 
Surveys & Feedback No 

Virtual Event Platforms

Alerts/Notifications No 
Attendee Management Yes 
Customizable Branding Yes 
Event Management Yes 
File Sharing Yes 
Lead Capture Yes 
Live Audio/Video Chat Yes 
Live Text Chat Yes 
Mobile Access Yes 
Moderation Yes 
Pre-made Templates No 
Presentation Tools Yes 
Q&A Yes 
Reporting/Analytics Yes 
Social Media Promotion No 
Surveys/Polls No 
Virtual Booths Yes 
Virtual Lobby No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses Yes 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

Alternatives

Alternatives

FSM Grid Reviews

FSM Grid

FSM Global