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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.

Description

aiQuote is an AI answering and quote generation platform built for businesses that do not want missed calls to turn into lost customers. The service answers calls instantly at any time of day, captures key customer details, and helps determine whether the caller is a real lead or spam. Businesses can use aiQuote to automate phone intake, gather quote requirements, calculate pricing, and send customers a custom quote quickly. The platform also supports SMS and email follow-ups, making it easier to keep prospects engaged after the call. Its CRM syncing capabilities help companies log inquiries, store lead information, and keep customer records organized. aiQuote can handle multiple calls at once, helping businesses manage higher call volume without hiring additional staff. The setup process includes submitting business details, discussing agent questions and workflows in a strategy meeting, and building and testing the AI agent before launch. By replacing manual phone answering and slow quote preparation, aiQuote helps teams respond faster and work more efficiently. The platform is designed to give businesses more free time while improving lead capture, customer communication, and sales follow-through.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Cloud Platform

Integrations

Google Cloud Platform

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$200/month/location
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Zocdoc

Founded

2007

Country

United States

Website

www.zocdoc.com/about/ai-phone-assistant/

Vendor Details

Company Name

aiQuote

Founded

2024

Country

United States

Website

aiquote.co

Alternatives

Alternatives

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