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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Z-API Omni serves as a comprehensive messaging API tailored for developers, software firms, integrators, and automation teams aiming to incorporate customer communication into their applications and workflows. This consolidated REST API seamlessly integrates platforms like WhatsApp, Messenger, Instagram, and Telegram, and it features webhooks to manage incoming messages and delivery notifications. For WhatsApp channels, users can either utilize the official Meta API or engage through a web-connected QR-code session. The platform supports the transmission of text, multimedia, buttons, lists, and message templates. Additionally, SDKs are provided for multiple programming languages, including JavaScript, Python, PHP, Go, and .NET, complemented by detailed Swagger documentation and a Postman collection. Organizations can leverage this API for various functions such as customer support, order and delivery notifications, reminders for appointments, marketing initiatives, payment processing, and authentication tasks. Furthermore, there is a free isolated sandbox environment available for testing purposes prior to deploying in a live setting; subscription fees for paid plans are determined by the number of channels used, while a distinct partner plan caters to those requiring higher channel capacities. This all-in-one solution thus empowers teams to enhance their communication strategies effectively.

Description

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Make Yes 
360dialog No 
Bird No 
Dialogflow No 
Facebook No 
Facebook Messenger No 
Gmail No 
Integry No 
LINE No 
Salesforce No 
Telegram No 
Twilio No 
Viber No 
Vonage Communications APIs (Nexmo) No 
WeChat No 
WhatsApp No 
Wix No 
WordPress No 
X (Twitter) No 
Zapier No 

Integrations

Make Yes 
360dialog Yes 
Bird Yes 
Dialogflow Yes 
Facebook Yes 
Facebook Messenger Yes 
Gmail Yes 
Integry Yes 
LINE Yes 
Salesforce Yes 
Telegram Yes 
Twilio Yes 
Viber Yes 
Vonage Communications APIs (Nexmo) Yes 
WeChat Yes 
WhatsApp Yes 
Wix Yes 
WordPress Yes 
X (Twitter) Yes 
Zapier Yes 

Pricing Details

$17.99/channel/month
Omni Plan: US$19.99 per channel/month for 1–9 channels. Partner Plan: US$17.99 per channel/month from 10 channels, with lower rates at higher channel volumes. Meta message fees for the official WhatsApp API are additional.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Team plan - $99/month
Business plan - $299/month
Enterprise plan - Custom/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Irrah Group

Country

United States

Website

omni.z-api.io/en

Vendor Details

Company Name

respond.io

Founded

2017

Country

Malaysia

Website

respond.io

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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