Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Yonder serves as a comprehensive guest engagement solution tailored for tour and activity providers. By integrating AI-driven voice and chat assistants with tools for review management and guest interaction, it empowers businesses to efficiently address inquiries, facilitate booking discussions, and maintain ongoing communication with customers. Operators can set up automated replies for frequently asked questions, direct guest requests appropriately, and deliver assistance across various digital platforms. Additionally, Yonder gathers and oversees customer reviews, aids in crafting responses to them, and provides teams with insights to gauge guest feedback effectively. The platform seamlessly integrates with reservation systems and communication services specific to tour operators, and is accessible via web, iOS, and Android applications. Catering to a wide range of tourism enterprises, from small operators to larger, multi-location teams, Yonder is designed to help manage guest inquiries and feedback both prior to and following a tour or activity, ensuring a cohesive experience for all customers involved. This makes it an invaluable asset for enhancing overall guest satisfaction and operational efficiency.
Description
It's easy to make reservations
Zaui, a Canadian-owned reservation software company, is based in Vancouver Canada. It powers all aspects of ground transportation, activity, and tour businesses around the world.
Zaui's rich feature set in reservation has been helping suppliers to drive bookings, manage operations, and connect their businesses with more guests, community partners, and online marketplaces for over 20 years.
Behind cutting-edge technology lies a powerful group of talented Zauians. They share a common vision of creating best-in-class technology that will scale with your business and withstand the test of time.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Authorize.Net
No
CartStack
No
Checkfront
Yes
Facebook
No
Facebook Messenger
Yes
Google Tag Manager
No
IBIS
Yes
Instagram
Yes
Moneris
No
PayGate
No
Integrations
Authorize.Net
Yes
CartStack
Yes
Checkfront
No
Facebook
Yes
Facebook Messenger
No
Google Tag Manager
Yes
IBIS
No
Instagram
No
Moneris
Yes
PayGate
Yes
Pricing Details
$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial
Yes
Free Version
No
Pricing Details
Free and Enterprise Pricing Plans Available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TOMIS Holdings
Founded
2017
Country
United States
Website
www.yonderhq.com
Vendor Details
Company Name
Zaui Software
Founded
1999
Country
Canada
Website
www.zaui.com
Product Features
Product Features
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
Yes
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
No
Alternatives
No Alternatives