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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Yonder serves as a comprehensive guest engagement solution tailored for tour and activity providers. By integrating AI-driven voice and chat assistants with tools for review management and guest interaction, it empowers businesses to efficiently address inquiries, facilitate booking discussions, and maintain ongoing communication with customers. Operators can set up automated replies for frequently asked questions, direct guest requests appropriately, and deliver assistance across various digital platforms. Additionally, Yonder gathers and oversees customer reviews, aids in crafting responses to them, and provides teams with insights to gauge guest feedback effectively. The platform seamlessly integrates with reservation systems and communication services specific to tour operators, and is accessible via web, iOS, and Android applications. Catering to a wide range of tourism enterprises, from small operators to larger, multi-location teams, Yonder is designed to help manage guest inquiries and feedback both prior to and following a tour or activity, ensuring a cohesive experience for all customers involved. This makes it an invaluable asset for enhancing overall guest satisfaction and operational efficiency.

Description

It's easy to make reservations Zaui, a Canadian-owned reservation software company, is based in Vancouver Canada. It powers all aspects of ground transportation, activity, and tour businesses around the world. Zaui's rich feature set in reservation has been helping suppliers to drive bookings, manage operations, and connect their businesses with more guests, community partners, and online marketplaces for over 20 years. Behind cutting-edge technology lies a powerful group of talented Zauians. They share a common vision of creating best-in-class technology that will scale with your business and withstand the test of time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Authorize.Net No 
CartStack No 
Checkfront Yes 
Facebook No 
Facebook Messenger Yes 
Google Tag Manager No 
IBIS Yes 
Instagram Yes 
Moneris No 
PayGate No 
Peek Pro Yes 
Smartwaiver No 
Sojern Traveler Platform No 
The Flybook Yes 
TourConnect No 
Twilio No 
WhatsApp Yes 
Worldline No 
Xola Yes 
Yonder No 

Integrations

Authorize.Net Yes 
CartStack Yes 
Checkfront No 
Facebook Yes 
Facebook Messenger No 
Google Tag Manager Yes 
IBIS No 
Instagram No 
Moneris Yes 
PayGate Yes 
Peek Pro No 
Smartwaiver Yes 
Sojern Traveler Platform Yes 
The Flybook No 
TourConnect Yes 
Twilio Yes 
WhatsApp No 
Worldline Yes 
Xola No 
Yonder Yes 

Pricing Details

$75/month
Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user.
Free Trial Yes 
Free Version No 

Pricing Details

Free and Enterprise Pricing Plans Available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TOMIS Holdings

Founded

2017

Country

United States

Website

www.yonderhq.com

Vendor Details

Company Name

Zaui Software

Founded

1999

Country

Canada

Website

www.zaui.com

Product Features

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Tour Operator

Accommodation Booking No 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours Yes 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Alternatives

No Alternatives

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