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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

XCO Springboard is a mobile application designed to help organizations engage directly with their audiences. Serving as a content management system, it empowers various entities to efficiently manage, control, and publish their own content across multiple smartphone platforms, including the Apple iPhone™ and RIM BlackBerry™. This comprehensive solution provides museums, companies, associations, and universities the ability to deliver rich, timely, and interactive content using an intuitive web-based administration tool. Users can easily download the mobile application to their devices through a standard process. Content is generated via XCO Springboard and can be refreshed on users' smartphones in almost real-time, ensuring they have access to the latest information. Additionally, the platform fosters greater engagement by allowing organizations to tailor their messaging to meet the specific needs of their constituents.

Description

The NeXorce Enterprise Suite keeps a close watch on the call center's performance. It seamlessly integrates both real-time and historical data from a range of Contact Center applications, offering a centralized reporting solution that agents and managers have been seeking. With NeXorce, users can access detailed real-time reporting for call centers. Information can be published across various platforms, including dashboards, desktop applications, web reports, tablets, and smartphones. Users can remain informed via email, SMS notifications, and web reports sent directly to their mobile devices. Additionally, it enables the presentation of live statistics, metrics, and alerts on large display screens, ensuring that essential information is always visible. The system supports the transmission of real-time data through either a wireless URL or a network connection, enhancing accessibility and responsiveness. This robust functionality empowers teams to make informed decisions swiftly and effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

XCO Software

Founded

2009

Country

United States

Website

www.xcosoftware.com/xcospringboard_overview.php

Vendor Details

Company Name

Spectrum Corporation

Founded

1971

Country

United States

Website

www.specorp.com/products/nexorce-data-management/

Product Features

App Makers

Collaboration Tools
Compatibility Testing
Deployment Management
Drag & Drop
For eCommerce
Forms Creation
Iteration Management
Mobile Apps
No-Code
Pre-Built Templates
Visual Modeling
Web Apps
Workflow Management

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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