Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
WinaltChat is an advanced chat assistant powered by AI, specifically designed for WooCommerce stores. It efficiently navigates through your live product catalog utilizing five different search methodologies, including exact match, fuzzy matching, category filtering, semantic analysis, and contextual follow-up, ensuring accurate responses to customer inquiries, even when they are not clearly articulated. The tool is capable of identifying customer intent in six distinct categories, maintaining session memory for seamless follow-ups, and can facilitate adding items to the shopping cart directly from the chat interface. Additionally, it autonomously accesses your Shipping, Returns, and Contact pages, allowing it to handle questions regarding store policies without any need for manual configuration. A feature for live human chat transfer is included, ensuring that customers can receive assistance from a real person when necessary. The platform also offers a Basic AI mode that requires no API key and incurs no initial costs; users can opt to connect their own OpenAI, Claude, Groq, or Gemini API key for enhanced reasoning capabilities, or choose to upgrade to the Pro version for access to analytics and revenue attribution features. This combination of functionalities makes WinaltChat a versatile and indispensable tool for enhancing customer interactions in online retail environments.
Description
thatChat is a self-hosted platform designed for AI chatting and customer support specifically tailored for websites and online retail businesses. Companies can implement it on various platforms like PHP hosting, a VPS, Docker, or their own servers, and integrate a chat widget that responds to visitor inquiries by utilizing the content from their websites, documents, and knowledge bases. This platform boasts numerous features, such as answering frequently asked questions, capturing leads, handling appointment requests, addressing e-commerce product inquiries, maintaining conversation history, and facilitating a seamless transition from AI to human agents. Additionally, teams have the option to connect their preferred AI service provider’s API keys, including options like OpenAI, Anthropic Claude, Google Gemini, and Groq, while also supporting provider routing and fallback mechanisms. Modules for both WordPress and PrestaShop are offered, alongside a REST API and webhooks to enhance functionality. Importantly, all conversation and knowledge data is retained on the customer’s own infrastructure, and billing for AI usage is managed separately by the chosen provider. To further enhance user experience, a mobile application for operators is available, allowing them to manage and respond to ongoing conversations efficiently. This comprehensive suite makes thatChat a versatile option for businesses seeking robust customer interaction solutions.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Claude
No
Gemini
No
Groq
No
OpenAI
No
PrestaShop
No
WooCommerce
Yes
WordPress
No
Integrations
Claude
Yes
Gemini
Yes
Groq
Yes
OpenAI
Yes
PrestaShop
Yes
WooCommerce
No
WordPress
Yes
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Winalt Technologies
Founded
2026
Country
Pakistan
Website
aisalesmanchatpro.com/
Vendor Details
Company Name
La Luce
Founded
2013
Country
Czech Republic
Website
www.thatchat.ai/en/