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Description
Decrease the volume of incoming calls and enhance the overall customer experience by delivering timely and pertinent notifications to your clientele. Tailored for large enterprises with distinct security and communication needs, Webex Notify effectively manages notifications through SMS, email, and voice, incorporating various templates, extensive contact lists, de-duplication features, and the capability for bulk messaging across multiple channels. Mitigate the risks and inconsistencies associated with free messaging practices by maintaining control over the types of messages sent on the organization's behalf. Utilize pre-defined notification templates for various channels and establish a hierarchy for which communications take precedence. Additionally, manage user capabilities and access by setting system-level permissions and designating privileges to authorized personnel. Notifications can also be categorized by specific cost centers, allowing for the application of cost center-based quotas to oversee usage organization-wide, ensuring both efficiency and accountability in communication practices. This comprehensive approach not only streamlines messaging but also supports organizational goals.
Description
Versatile and Intuitive Design: The software is crafted to be remarkably adaptable and straightforward for users. It seamlessly accommodates both individual users or channels in smaller operations and extensive setups with as many as 10,000 users or channels without any issues.
Outstanding Efficiency: This software excels in performance, significantly reducing the costs associated with hardware resources for SMS providers. It efficiently manages billions of stored messages, ensuring that querying, exporting, and sending occur smoothly and without delays.
Extensive Feature Set: It delivers a broad array of functionalities, such as the ability to resend messages for failed deliveries, maintain blacklists and whitelists, process invalid numbers, and support various protocols like CMPP, SMGP, and SGIP. Additionally, it offers channel pooling, number portability, and comprehensive contact management features.
Intuitive User Interface: The software includes a user-friendly backend that facilitates the easy integration of PAAS (Platform as a Service) cloud capabilities, thereby enhancing usability and accessibility for all types of users. Furthermore, its design ensures that even those with minimal technical expertise can navigate and utilize its full potential effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Webex Campaign
Webex Connect
Webex Engage
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
cpaas.webex.com/products/webex-notify
Vendor Details
Company Name
Wowlian
Founded
2020
Country
China
Website
global.wowlian.cn/sms
Product Features
Push Notifications
A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
