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Description
WeSupply Labs assists merchants in providing the best customer experience after selling online. They offer integrated services that ensure a smooth experience for end-users.
Summary of Features:
Notifications proactive about delivery status
Tracking Packages
RMA & Returns
Store Locator with complete SEO schemas and Social Integration
Pickup & Curbside in Store for Ecommerce, ERP, and POS Connectivity
Based on historical processing and delivery, the Delivery Estimate Algorithm
Survey on Customer Satisfaction Score and Net Promoter Score
Analytics & Statistics for data-driven decisions
Branded Tracking Page to provide a premium self-service tracking experience
Integrations
Magento 2 - Complete integration from Order Tracking to Returns, Store Pickup and Store Pickup
Shopify - Complete integration with Order Tracking and Returns
BigCommerce - Integration from Zapier App Order Tracking
Celigo - Netsuite – Full integration via Celigo
Description
Zoey is a B2B ecommerce and wholesale ordering platform purpose-built for distributors and manufacturers. Buyers get a fully branded self-service portal with account-specific catalogs, customer-level pricing, reorder from history, and invoice management. No phone calls, no emails, no manual processing required on your end.
The portal is built and managed with a no-code drag-and-drop editor. No developers or agency partners needed. Your team controls the buyer experience, catalog visibility, pricing rules, and account access without writing a line of code.
Inside sales teams and customer service reps handle quotes, approvals, and order entry from a web dashboard without switching tools. When customers call or email, orders are created in seconds on their behalf. Field reps, delivery drivers, and trade show teams write orders from a native mobile app that works without internet and syncs automatically when back online. The app supports barcode scanning, quick order entry, and AI ingestion that converts PDFs and photos into order drafts without manual re-entry.
Built-in CRM, order management, quoting, and invoicing replace third-party tools. Native integrations include NetSuite, QuickBooks Online, and ShipStation. A data mapper connects to any ERP or back-office system without custom development. A full REST API is available for additional integrations.
Onboarding is instructor-led. Businesses go live without hiring developers or agency partners. Distributors use Zoey to cut manual order entry, scale without adding headcount, and sync to existing back-office systems without disrupting current operations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Klaviyo
Yes
NetSuite
Yes
Shopify
Yes
Avalara
No
Celigo
Yes
Descartes Finale Inventory
No
Descartes Sellercloud
No
Fishbowl
No
Google Analytics
No
Katana
No
Integrations
Klaviyo
Yes
NetSuite
Yes
Shopify
Yes
Avalara
Yes
Celigo
No
Descartes Finale Inventory
Yes
Descartes Sellercloud
Yes
Fishbowl
Yes
Google Analytics
Yes
Katana
Yes
Pricing Details
$0.03/shipment
Find a plan that’s right for your business!
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Not sure about which plan to go for? Talk to our sales expert today: https://wesupplylabs.com/pricing/
Free Trial
Yes
Free Version
No
Pricing Details
$600/month
Zoey offers quarterly and annual plans. Pricing scales based on features, integrations, and account requirements. A one-time implementation fee covers instructor-led onboarding.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
WeSupply Labs
Founded
2008
Country
United States
Website
bit.ly/2YUJ06y
Vendor Details
Company Name
Zoey
Founded
2014
Country
United States
Website
www.zoey.com/
Product Features
Delivery Management
Customer Portal
Yes
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
Yes
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Order Fulfillment
Choose Shipping Service
No
Global Shipping
Yes
Inventory Management
Yes
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
Yes
Recycling
No
Returns Management
Yes
Supply Chain Management
Yes
eCommerce Integration
Yes
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
No
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
No
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes
Shipping
Air Shipping
No
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
No
Shopping Cart
Abandoned Cart Saver
No
Catalog Management
No
Credit Card Processing
No
Discount / Coupon Management
No
Inventory Control
No
Product Configurator
Yes
Product Ratings / Reviews
Yes
Refund Management
Yes
Returns Management
Yes
Shipping Management
Yes
Tax Management
No
Product Features
Headless eCommerce
API
No
Content Management
No
Conversion Tracking
No
Customer Touchpoints
No
Integrated Development Environment (IDE)
No
Inventory Optimization
No
Web/Mobile App Development
No
Order Fulfillment
Choose Shipping Service
Yes
Global Shipping
No
Inventory Management
No
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
No
Recycling
No
Returns Management
No
Supply Chain Management
No
eCommerce Integration
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
No
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
No
Shipping Management
Yes
Special Order Management
No
Quoting
Automated Quoting
No
Catalog Management
Yes
Client Portal
Yes
Contact Management
Yes
Customer Accounts
Yes
Customizable Branding
Yes
Discount Management
Yes
Forms Creation
Yes
Pricing Management
Yes
Product Configurator
Yes
Proposal Management
No
