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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

WaveStreet’s Hosted PBX System is a telephony solution powered by the cloud, offering a comprehensive business phone system that operates via the internet and can be managed through an online portal without the need for any physical hardware on-site. Users can retain their current phone numbers while benefiting from sophisticated features such as auto-attendant, voicemail with optional voicemail-to-email, call queuing, enhanced caller ID, and in-depth usage analytics. The platform also provides native SIP Trunking services to lower call expenses for VoIP-enabled locations, while maintaining compatibility with traditional PBX systems through Analog/PRI integration. Administrators can utilize real-time provisioning tools to effortlessly add or remove extensions, modify call routing, and monitor overall system performance in an instant. Additionally, the system includes built-in CRM integrations that are preconfigured for popular platforms such as Salesforce and Zendesk, which facilitate smooth workflow processes and enhance productivity. With its robust feature set and ease of use, WaveStreet’s Hosted PBX System represents a modern solution for businesses looking to streamline their communication infrastructure.

Description

ecQX is Epygi's innovative cloud PBX solution, which can be deployed on either our servers or yours. The ecMON platform serves as a monitoring tool suitable for both cloud and on-premise environments, making it ideal for overseeing multiple installations seamlessly. Additionally, eQall acts as Epygi's Softphone, providing users the option to either replace traditional handsets or enhance existing systems. The user interface designed by Epygi is not only robust but also user-friendly, facilitating ease of use for all individuals. Comprehensive documentation and a variety of training videos are readily available to assist both users and administrators in becoming proficient with the system. The monitoring capabilities extend to both cloud and on-premise PBX configurations, allowing for the setup of alarms related to over 70 events within the QX or ecQX systems, including alerts for poor call quality. Users can save, restore, upload, and download QX configurations from both QX systems to the cloud and personal computers, ensuring flexibility in management. Maintenance of software versions on QX systems is also supported, along with the ability to confirm system activity, monitor uptime, and check registered endpoints. Moreover, graphical representations of CPU usage and concurrent call statistics help in analyzing system performance, while remote access to the GUI of the QX devices and their registered endpoints enhances operational efficiency. Ultimately, Epygi's solutions are designed to streamline communication and improve overall user experience while providing comprehensive oversight and control.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk

Integrations

Salesforce
Zendesk

Pricing Details

$14.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

WaveStreet

Founded

2000

Country

United States

Website

wavestreet.com

Vendor Details

Company Name

Epygi Technologies

Country

United States

Website

www.epygi.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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