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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

WRKZY consolidates shared conversations from WhatsApp and email, along with contact and company information, sales pipelines, catalogs, quotes, campaigns, tasks, and workflow automation into a single, organized workspace. This platform enables teams to assign conversations, maintain a comprehensive customer history during transitions, link commercial activities to the relevant messages, and ensure clarity regarding the next actions and responsible individuals. Tailored for B2B sales, customer support, success, and operations teams, it enhances collaboration and efficiency. Additionally, the integration of AI facilitates the creation of summaries, drafts, and useful suggestions, while users retain oversight and accountability for the ensuing actions. Key features include shared WhatsApp and email conversations, team inboxes with ownership and routing options, detailed contact and company records, controls for conversation status, priority settings, follow-up reminders, and SLA management. It also offers configurable sales pipelines, product and service catalogs, streamlined quote creation, buyer-review workflows, WhatsApp and email marketing campaigns, and robust workflow automation capabilities. Furthermore, the AI-assisted summaries help in distilling essential information, making it easier for teams to stay informed and proactive.

Description

Zaptick is an innovative platform designed for customer communication, enabling businesses to handle all their interactions from one centralized location. By integrating WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into a single dashboard, it is supported by a unified team inbox, a no-code workflow creator, AI chatbots, and voice assistants, along with a native WhatsApp catalog and real-time analytics, eliminating the need for companies to juggle multiple tools for managing customer engagement. Tailored for contemporary enterprises seeking rapid communication and enhanced engagement, Zaptick empowers sales, support, and marketing teams to optimize their processes and provide superior customer experiences. In this way, Zaptick not only simplifies communication but also fosters a more cohesive approach to customer interaction across various channels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Google Yes 
Instagram No 
Microsoft 365 Yes 

Integrations

WhatsApp Yes 
Google No 
Instagram Yes 
Microsoft 365 No 

Pricing Details

₹1,000/user/month
Free Trial Yes 
Free Version No 

Pricing Details

₹1,420/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

WRKZY

Country

India

Website

www.wrkzy.com

Vendor Details

Company Name

Zaptick

Founded

2024

Country

India

Website

zaptick.io

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Alternatives

Alternatives

Pronnel Reviews

Pronnel

Profunnel Technologies Private Limited