Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
WRKZY consolidates shared conversations from WhatsApp and email, along with contact and company information, sales pipelines, catalogs, quotes, campaigns, tasks, and workflow automation into a single, organized workspace. This platform enables teams to assign conversations, maintain a comprehensive customer history during transitions, link commercial activities to the relevant messages, and ensure clarity regarding the next actions and responsible individuals. Tailored for B2B sales, customer support, success, and operations teams, it enhances collaboration and efficiency. Additionally, the integration of AI facilitates the creation of summaries, drafts, and useful suggestions, while users retain oversight and accountability for the ensuing actions.
Key features include shared WhatsApp and email conversations, team inboxes with ownership and routing options, detailed contact and company records, controls for conversation status, priority settings, follow-up reminders, and SLA management. It also offers configurable sales pipelines, product and service catalogs, streamlined quote creation, buyer-review workflows, WhatsApp and email marketing campaigns, and robust workflow automation capabilities. Furthermore, the AI-assisted summaries help in distilling essential information, making it easier for teams to stay informed and proactive.
Description
Zaptick is an innovative platform designed for customer communication, enabling businesses to handle all their interactions from one centralized location. By integrating WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into a single dashboard, it is supported by a unified team inbox, a no-code workflow creator, AI chatbots, and voice assistants, along with a native WhatsApp catalog and real-time analytics, eliminating the need for companies to juggle multiple tools for managing customer engagement. Tailored for contemporary enterprises seeking rapid communication and enhanced engagement, Zaptick empowers sales, support, and marketing teams to optimize their processes and provide superior customer experiences. In this way, Zaptick not only simplifies communication but also fosters a more cohesive approach to customer interaction across various channels.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
₹1,000/user/month
Free Trial
Yes
Free Version
No
Pricing Details
₹1,420/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
WRKZY
Country
India
Website
www.wrkzy.com
Vendor Details
Company Name
Zaptick
Founded
2024
Country
India
Website
zaptick.io
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No