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Average Ratings 1 Rating
Description
WAVV is a cloud-based power dialer that operates within compatible customer relationship management (CRM) systems, catering to sales teams and outbound callers. Its functionality allows users to efficiently navigate through lead databases using either single-line or simultaneous dialing for up to three contacts, while seamlessly linking call activities to CRM profiles. Key attributes include automatic call dispositions, scheduling of follow-ups, call recordings, voicemail drops, local presence caller IDs, monitoring for number health and spam flags, time-zone adjustments, and comprehensive team reporting. Teams can easily integrate or activate WAVV within supported CRMs such as HubSpot, GoHighLevel, REDX, PropertyRadar, and Wise Agent, enabling them to make calls directly from contact records without the need to export lists or switch between different dialers. This solution is specifically tailored for individual agents and teams operating in industries like real estate and insurance, where efficient organization of prospecting calls and follow-up efforts is crucial. By streamlining communication processes, WAVV enhances productivity and helps teams achieve better sales outcomes.
Description
Enhance customer interactions across various channels with uContact, net2phone's cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
uContact facilitates seamless management of all contact center interactions. Ensure top-notch voice experiences in inbound, outbound, or blended campaigns and engage customers through their preferred digital channels using the Unified Inbox. Our comprehensive platform offers features such as agent and supervisor capabilities, voice options, omnichannel support, and automation tools including chat bots, form creator, and workflow designer.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Amazon Polly
No
Facebook
No
GoHighLevel
Yes
HubSpot CRM
Yes
Infobip
No
Instagram
No
Microsoft Dynamics 365
No
Microsoft Teams
No
PropertyRadar
Yes
Salesforce
No
Integrations
Amazon Polly
Yes
Facebook
Yes
GoHighLevel
No
HubSpot CRM
No
Infobip
Yes
Instagram
Yes
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
PropertyRadar
No
Salesforce
Yes
Pricing Details
$99/seat/month
Single-line dialing starts at $99/seat/month; multi-line dialing for up to three lines is $149/seat/month. Month-to-month billing is available, and every plan includes a 7-day free trial.
Free Trial
Yes
Free Version
No
Pricing Details
$59.99/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
WAVV Communications
Founded
2018
Country
United States
Website
wavv.com
Vendor Details
Company Name
net2phone
Founded
1990
Country
United States
Website
www.net2phone.com/products/cloud-contact-center-solutions
Product Features
Product Features
Auto Dialer
Call Center Management
Yes
Call Recording
Yes
Call Reporting
Yes
Call Scripting
Yes
Lead Management
Yes
Power Dialer
Yes
Predictive Dialer
Yes
Preview Dialer
Yes
Progressive Dialer
Yes
Surveys
Yes
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
Yes
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Predictive Dialer
Call Monitoring
Yes
Call Recording
Yes
Call Results
Yes
Call Transfer
Yes
Callback Scheduling
Yes
Campaign Specific Caller ID
Yes
Contact Management
Yes
FCC Compliance
Yes
FTC Compliance
Yes
Lead Capture
Yes
Lead Management
Yes