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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

WABB is a cloud-enabled messaging platform specifically designed for businesses using WhatsApp to streamline their operations in sales, customer support, marketing, and overall communication with clients. The platform features an intuitive no-code chatbot and automation framework that facilitates lead capture, qualification processes, frequently asked questions, workflow routing, onboarding, follow-ups, and various conversational interactions. Through its shared inbox functionality, team members can monitor conversations, allocate chat responsibilities, track ownership, and seamlessly transition automated dialogues to human representatives while retaining relevant context. Additionally, businesses can schedule broadcasts and marketing campaigns, automate responses to Click-to-WhatsApp inquiries, and analyze conversation metrics and campaign performance. WABB enhances its usability by integrating WhatsApp workflows with CRM systems, ecommerce platforms, and spreadsheet applications through designated integrations and webhooks. It caters to a wide array of industries, including ecommerce, hospitality, healthcare, education, agencies, and software, as well as teams focused on sales, support, and marketing who aim to efficiently manage their customer interactions on WhatsApp. Ultimately, WABB empowers teams to optimize their communication strategies, ensuring they meet the evolving needs of their clientele.

Description

oChats is a comprehensive live chat software and CRM solution tailored for WhatsApp and social media sales. Utilizing the official Meta WhatsApp Cloud API, it integrates customer interactions into a centralized team inbox that allows for multi-agent collaboration. Notable features encompass workflow automations based on predefined rules, round-the-clock chatbots, automated processes for lead qualification and chat distribution, high-reach WhatsApp broadcast campaigns, merging contacts across different channels, and a detailed analytics dashboard for supervisors that includes extensive permission settings. This platform not only enhances communication efficiency but also provides valuable insights for team performance and customer engagement strategies.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google Sheets Yes 
Shopify Yes 
WhatsApp No 
Zapier Yes 
Zoho CRM Yes 

Integrations

Google Sheets No 
Shopify No 
WhatsApp Yes 
Zapier No 
Zoho CRM No 

Pricing Details

₹2,000/month
WhatsApp AI Agent Builder: ₹2,000/month, including 20,000 credits (about 3,000 AI messages). Main platform Starter: ₹3,006/month equivalent, billed ₹18,036 for six months; Pro: ₹4,410/month equivalent, billed ₹26,460 for six months. Enterprise is custom-priced. Custom chatbot builds are listed from ₹3,000 one-time; final cost depends on scope.
Free Trial Yes 
Free Version No 

Pricing Details

$359/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

wabb.ai

Founded

2025

Country

India

Website

wabb.in/

Vendor Details

Company Name

Yaeris Digital Services

Founded

2019

Country

Malaysia

Website

ochats.io

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

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