Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voxco IVR, a cutting-edge interactive voice-response (IVR), survey system, allows respondents to self-complete prerecorded surveys via telephone keypad or automated messages. Voxco IVR is easy to use and economical. It works in two modes: a survey mode (the respondents answer questions using a touch-tone interaction on the phone) or a messaging mode (the Sysetm broadcasts messages to customers satisfaction programs). Voxco IVR allows organizations to improve their services and increase customer satisfaction by allowing them to send prerecorded messages to a wide audience at any time.
Description
Survey Manager offers a comprehensive solution for conducting various types of online surveys, including satisfaction questionnaires, quality tests, and quizzes, all achievable with just a few clicks. Its user-friendly and dynamic interface makes it a versatile tool that guides you seamlessly from the creation of your questionnaire to the analysis of the results. Operating entirely online guarantees the safety and confidentiality of your data throughout the process. You can design personalized polls that reflect your company’s image, ensuring that the final outcome meets high standards of quality. The platform provides full flexibility in customizing your questionnaires, allowing you to adjust element positioning, fonts, borders, colors, and more. Additionally, Survey Manager ensures that the display of your questionnaires automatically adjusts to the screen size of the respondents, enhancing their experience. You can deploy your surveys through multiple channels, including SMS, email, and web pages, maximizing your data collection efforts and reaching a wider audience in the process. This adaptability not only increases response rates but also enriches the quality of the data gathered.
API Access
Has API
No
API Access
Has API
No
Integrations
Oracle CRM On Demand
No
Salesforce
No
Zoho CRM
No
consentmanager
No
Integrations
Oracle CRM On Demand
Yes
Salesforce
Yes
Zoho CRM
Yes
consentmanager
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Voxco
Founded
1976
Country
United States
Website
www.voxco.com
Vendor Details
Company Name
XTCO
Country
France
Website
xtco.fr/produits/online-survey
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
No
Voice Customization
Yes
Voice Mail
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No