Alternatives to XTCO

Birdeye is the highest-rated all-in-one reputation and customer experience platform for local businesses and brands. Over 100,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

SurveyLegend is the next generation of online surveys -- engaging, platform-independent, & beautiful. We empower individuals and companies to create beautiful, mobile-friendly surveys. You can create stunning surveys, forms and polls, polls, voting and questionnaires, NPS customer satisfaction, customer experience surveys, employee satisfaction surveys... using your computer or tablet. You can also customize the look of your survey with eye-catching graphics that are informative. Drag and drop is all you need to create questionnaires. It's never been easier to listen to customers, measure employee satisfaction, manage client experience, and maintain student & employee engagement. SurveyLegend is used by thousands of people all over the globe, including amazing companies like L'Oreal and Universal, Harvard, Greenpeace and Airbnb, as well as individuals and start-ups like CocaCola, Roche, Sony, Universal, Harvard, Greenpeace and Greenpeace.

A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.

It's fast, easy, and efficient to quickly create and place online all your webmarketing apps, internal questionnaires and satisfaction surveys, as well as opinion polls. Questionnaire - poll - survey - market research - form. Webquest forms can be used on any device: tablet, smartphone, computer, or mobile phone. Webquest allows you to create questionnaires and surveys that accept up to 5,000 responses. Each questionnaire remains valid for 9 months after the last response. As long as your questionnaire remains active, it is still available. All the features necessary for the day to manage your questionnaire are included in the free Webquest service: creation of a questionnaire, survey, or consultation with responses, as well as consultation and exporting of responses. The premium offer includes additional services for professionals, such as adding your logo and multi-user account. You can find out more at

QuestionPro is a leader in the online survey software space, approved by over 96% of reviewers online. This software helps you create, send, and analyze online surveys, forms, quizzes, and polls. Additional features let you further customize your survey experience and conduct advanced analyses. And for the times when you need a hand, QuestionPro is always available to help with industry leading 24 X 7 LiveChat for all users. QuestionPro contains 4 product editions - Essentials (the free forever version), Advanced (for single users), Team (for collaboration), and Research (with all premium features). Additional QuestionPro products exist as well for CX, Workforce, and more. Our survey tool contains hundreds of off-the-shelf surveys for you, plus 38+ question types to help you create the perfect questionnaire. After creation, you can then distribute the survey through numerous channels and methods to respondents, such as email, integrated pop-ups, SMS, and social sharing. With over 10 million users across 100 countries, QuestionPro is the survey partner of choice for Fortune 100 companies, academic institutions, small businesses, and individual researchers for 17+ years running.

Create, publish, and analyze your online questionnaire, survey, or quiz. You can create an online survey using our powerful online survey maker. You can use a variety of question types, insert images or videos, and add your logo to make it stand out. You can distribute your online survey via email, or post a link on your blog. You can also use QR codes, Facebook, Twitter and other social media to get your results immediately. In just one click, you can create a professional and advanced survey report. It can be customized and published in a variety formats (online, Word PDF, Excel, PowerPoint). You can use the PRO+ Team account for collaboration on creating and analysing your online forms. Your goals will guide you in organizing your PRO+ team account. Be successful together. Eval&GO survey creators are used by many companies to create their questionnaires, forms, and surveys. Follow their example and create your own online survey.

This web application allows you to create, publish, and manage web forms, questionnaires, and surveys online. Survey™, Project is an open-source development platform that supports and facilitates the development and distribution the free web application. It is a free and open-source web app that doesn't have any restrictions. The survey builder and web app. It is used to create, publish, and manage surveys, web forms, and questionnaires. Webforms, surveys & questionnaires. The web app creates the result and publishes it online for respondents/ end-users to answer & submit. To create and publish online surveys, you don't need any technical knowledge. You can access helpfiles, sample surveys, and movies to get you started. This platform is a collection websites that support and facilitate the development of the SP™, web application. SP™, which is based on Microsoft technology, is written in C#.NET. It requires.NET and IIS as well as MsSql database, SMTP, and.NET.

You can improve your customer service with social listening tools and AI conversational robots. Keep up-to-date on online listening and data analysis. Participate in online discussions about customer service integration. Multichannel AI automation can improve customer service. Monitor online conversations that are important to your brand. You can manage your online brand image by using AI-based online listening and data analytics engine. Integrate all your social profiles into one online brand management tool. To increase customer satisfaction, engage in online conversations with customers and potential customers on all channels. Disruptive technology can transform customer experience. Use AI conversational bots to enhance your brand communication and exceed audience expectation.

CISdev is a Windows program that is intuitively operated. After a brief introduction, you can quickly begin developing simple questionnaires. It also offers a wide range of functions to create complex questionnaires. The questions are displayed on-screen exactly as they should appear in your survey. WYSYWIG ("what is shown is what you get"), CISdev has the right question type for each need. Depending on the respondent's previous answers, quota cell information, or random stimulus materials, you can create an individual questionnaire. For all types of questions, you can create your own layout templates. You can define all colors, shapes and spacing in the master layout. CIS supports all languages of the UNICODE standard. You can import questionnaire components directly into Excel or Word using the import function. Word has an interface that allows you to copy and paste between a Word file and CIS.

Sphinx Declic is a web solution for online surveys. It is user-friendly, efficient, and accessible. It judiciously integrates every function of a survey, from questionnaire design to Web/SMS collecting and shared analyses. All online, all in one. Sphinx Declic offers a cost-effective, quick and dynamic service at a competitive price. You can enhance the image of your company by adapting the questionnaire presentation templates. Attractive forms with over 15 question types will increase your response rate. By organizing and composing your form with conditional questions or referrals, you can ask the right question to the right person.

Amplitude Research®, a high-quality research company, offers online, telephone, and mail survey research for consumer and business market research surveys, employee satisfaction surveys, and all kinds of customer satisfaction, loyalty, and feedback surveys. Our research services include survey administration, data analysis and report writing. Amplitude Research uses the most efficient online research methods to conduct consumer and b2b market surveys, employee surveys, customer surveys, and other types of research. Each study is assigned a project manager who works directly for the client and provides personalized, prompt response service as well as expert programming and survey administration.

Leading Surveys and Polls for you. Get Sensible Insights, Smart Analytics, Social Answers and Smart Analytics. We have the secret to a successful business: Customer Experience. This is achieved through a Customer Feedback Survey. Pollmonk is the perfect tool to create comprehensive feedback forms. Pollmonk is an online survey tool that can be used to create simple or complex customer satisfaction surveys. It also includes staff engagement and customer experience feedback forms. To create detailed questionnaires, market research is an important contributor to customer engagement. This will allow you to stay ahead of market trends and help you stay on top of your analysis. Pollmonk allows you to quickly and easily create market research reports with the right insights to ensure customer satisfaction.

G3plus software's intuitive user interface guides you through each phase of your project. Your questionnaire can be easily imported from any text format into our software. You can create online questionnaires and manage your survey projects. All survey participants can be reached via the integrated mailing service. The dashboard allows you to visualize the results of your survey in real-time and display them in an easy-to-understand format. Easy import of questionnaires from any text format. There are 20 types of question and answer filters. Block, question, answer randomization. Rotation and inversion. Multilingual email dispatches with dynamic content. Transfer of metadata to a code file

Our interactive tool makes it easy to create your survey online. You can choose from many question types. Customize your design. Once you have created your survey, you can share it in a variety of ways to distribute it to your respondents. You can embed the survey on your website, send it by email, or share it on social media. PopSurvey will also make all of your survey responses available. You can view the entire statistics or each answer individually. We want to make it as simple as possible for you get your surveys out. The more friction you have, the more surveys can you send and the more feedback that you can get. Everyone wins! The main problem for many people is sending their survey via email. To send a survey to more people than a few, you had to use a third party newsletter service (MailChimp Campaign Monitor, Constant Contact, Constant Contact, etc.). ).

The survey software InfoWiz® is cost-effective and simple to use for satisfaction analysis of customers, employees, students, and patients. The entire process of creating a questionnaire, collecting responses and displaying statistical analysis is managed by the survey software InfoWiz®. It's simple to use. InfoWiz®, you can measure the satisfaction and expectations of customers and employees regularly and take the necessary actions. InfoWiz®, which is an online questionnaire, can be used on a computer, tablet, or smartphone. You can conduct your employee satisfaction survey and customer satisfaction survey via paper questionnaire or online. You can choose which survey format is best for your target audience and will get a better response. Quickly and efficiently conduct customer satisfaction surveys, as well as surveys about employee satisfaction, guest satisfaction, patient satisfaction, etc.

Our powerful, cloud-based, enterprise-class data collection and analysis software is multilingual and easy to use to create and distribute online surveys, forms and questionnaires. You can choose from many question types, advanced logic options and design templates. There is nothing to install or download. You can instantly access your results online and create a variety public and private reports in different formats with our advanced, real time response reporting tool. You can generate summary reports, graphs and cross-tabs as well as respondent forms. Export response data base to Excel CSV, SPSS, and other formats. Public reports, and more. SimpleSurvey was developed, hosted, and maintained entirely in Canada. Our servers are located in highly secure, state-of the-art data centers that comply with strict corporate and government regulations.

Infopoll provides online survey software and services that allow anyone to create professional-looking questionnaires, collect instant feedback from customers, partners, employees, and deliver customized reports in real time, anywhere and anytime. You can conduct a survey or poll with confidence because we have everything you need. Infopoll Server, the world's first internet-enabled poll engine, is the most innovative solution to collect, analyze, and deliver business intelligence across an entire enterprise for mission-critical applications. Infopoll Server offers maximum security and control for real-time data collection, analysis, and communication. Infopoll Server 8.0, an Internet-enabled server engine, is capable of setting up, managing, and processing real-time survey results, as well as collecting data and analyzing it to deliver real-time business intelligence on request. It is available for Windows as well as Linux.

Surveys can be conducted online, via mobile, paper, tablet, or in person. Create and distribute online surveys quickly and easily via our website or yours. Customize with your logo, colors, and fonts. White label for your own brand. Allows respondents to interact directly with your survey using a touch screen. Ideal for use with tablets. Even if the surveyor’s computer is off, they can still interview respondents and record their responses. Create and conduct paper-based surveys. Engage a group of colleagues to conduct surveys on the ground and send you their responses using their mobile devices. You can conduct the same survey using any or all of these methods, and then collect all responses in one place for analysis and reporting. Share your responses in any combination with others to make it easier for them to view and report survey results live. Charts and tabular lists allow you to visually and intuitively navigate through survey results.

Obsurvey, a powerful online survey maker, allows you to create surveys and questionnaires quickly and easily. Check out our premade templates and sample questions.

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected.

SoSci Survey is a white-label solution which adheres to German data privacy laws. It also features an accessible survey interface design. SoSci Survey is able to handle more complex questionnaires. It can integrate audio, video and images, create freely-programmable survey paths, customize layouts, and perform controlled randomization for scientific experiments. The survey project must not have any commercial background to be eligible for the SoSci service. If the survey project is not being done on behalf of or in collaboration with a commercial enterprise, it is considered non-commercial. Cooperation is when the business enterprise has any influence on the study (e.g. by including questions that are based on company bias), receives exclusive data and results or a presentation about the results, or pays for the study's execution.

You can easily create questionnaires and surveys, reach audiences from any device, view the results in real time, and create them quickly. Fynzo online survey maker allows you to create customized surveys. Browse the wide range of survey templates available and make your own. Respondents won't need to skip unnecessary questions with this feature. Fynzo's online survey creator allows you to upload your logo and personalize your background image. Choose the question type that best suits you. Fynzo online survey creator also allows you to record audio and location type questions. This online survey creator allows you to circulate the surveys. You can distribute it to your target audience through different channels. You can now receive instant reports for all types of surveys. This online survey creator allows you to view powerful statistical reports in rich, graphical formats.

Survey System is the best survey software package for all types of questions and research projects, including those that are done via web, phone, mobile, CAPI, paper, or paper. This outstanding survey software package is perfect for mixed-mode surveys that combine several of these methods. Survey System survey software can record all types of answers and can even record comments in respondents' actual voice with our voice capture module. Comprehensive logic instructions guide respondents through the correct question structure, modify questions to yield better data, and verify the validity of the answers. The Survey System can automatically include data from previous purchases or demographics into each person's questionnaire. You can create tables, charts, or text results, as well as live reports of Internet survey responses. Cross-tabs are elegant banners that show results broken down according to any data in the file.

ReviewPro offers a powerful suite of tools and processes that help hoteliers manage guest experience. Brands can now gather guest feedback from all touchpoints of the guest journey and manage it on a single dashboard. This allows them to gain valuable insights into areas that need improvement. Hoteliers can automate guest communication using an AI-driven messaging platform. This allows them to respond quicker and more efficiently to guests' queries and requests. These tools enable hoteliers to quickly fix problems while guests are still on the property. Guests' insights can be used to improve the guest experience, boost online visibility, improve rankings on OTAs, TripAdvisor, increase revenue, and raise reputation.

It is easy to design professional online surveys. You can even customize them to your needs. You can quickly and efficiently analyze the real-time data. It saves time! You can gather feedback from everyone and everywhere in real-time. It is a great tool for creating and disseminating surveys. It is easy to use and provides a visual overview of the data collected. Track, measure, and manage feedback received from different sources. Diverse charts and data representations are available to understand respondents engagement. Export complete survey data to multiple formats, including SPSS or Microsoft Excel. Pre-formed survey data for beginners and experts. You can export and print survey reports as PDF. Our software is only as good as it focuses on what you want and makes sure that the interface is easy to use and understand. During the survey and data collection, we took this into consideration. Our intuitive interface has made our 10000+ customers extremely happy.

Nest Forms is an app- and web-based form builder that allows users to track, create, and manage mobile forms, surveys and simple polls. It can be used under a dedicated account. Access your forms online, on your iPhone, iPad, or native Android device. Nest Forms is a mobile application form builder that allows you to create and design customer sales orders, surveys or inspection forms. It also has an easy-to-use mobile survey app that makes it easy to create questionnaires, surveys, and other forms. This will allow you to quickly build mobile forms that can easily be filled out from your mobile phone, tablet, or computer. There are thousands of Nest Forms users who have discovered how easy it is to use the app builder to capture form data, mobile surveys, and field marketing survey information. You can also check out our FAQ for other questions or visit our Help section to find answers.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Unlimited surveys, unlimited survey questions, unlimited survey answers, and intuitive survey software make it easy to answer your most important research questions. ZipSurvey makes it easy to create online and mobile surveys. ZipSurvey's intuitive survey software makes it easy for you to create your surveys. Our simple email tools make it easy for you to deploy and track your responses. Easy reporting makes it easier to make critical research decisions quickly and easily. Moreover, unlimited survey responses allow you to conduct your research at low costs. You can easily create surveys for your company or brand using our easy survey builder. You can choose from hundreds of customer satisfaction surveys, employee surveys, and marketing questionnaire templates. Or, you can create your own questions with many different question types.

Easyfeedback survey tool allows you to create great online surveys and get answers. Simply sign up & create questionnaires online. Transform your survey into an enjoyable experience and increase the number of answers. Invite your participants from wherever they may be. Our online survey tool allows you to choose from many options without having to adjust. You can work with colleagues or in separate teams on your surveys. Survey software can be customized to meet your needs. You can create complex, engaging online surveys without any prior knowledge. This allows you to save time and effort when creating surveys. Multiple functions allow you to filter, compare and evaluate the results. This will allow you to make better business decisions. The easyfeedback software remains free with the free tariff. Do you require additional services? You can simply use a higher-value tarif. You can start immediately without any prior knowledge. The survey tool is intuitively designed and easy to use.

With AkioSurvey, you can create a free online survey that you can use on your cell phone, tablet, laptop, or desktop. Simply create a survey and choose from 14 pre-defined question types. Multilingual support is available in our free online surveys. You can choose from one of the predefined survey themes. Customers can choose to use their own logo or create a custom color theme to match their organizational branding. You can add logical branching based on the respondent's answers to a particular question or when they reach a particular page of the survey. It is also possible to disqualify responses if the respondent's answers do not relate to your survey, research, or poll. This approach will save you time that would otherwise be spent on response filtering.

AreTheyHappy is an online solution that replaces many tools used by growth-focused hospitality brands to manage their online presence. * Review Management * Social Media Management * Team collaboration and auto-updating tasks * Smart ticketing surveys * Automated reporting The flexible AreTheyHappy dashboard uses hospitality-specific artificial intelligence to identify key trends and influencer coverage, customer feedback, and in-debt sentiment analysis. Review tagging is based on specifics (i.e. food, ambience, service, etc) All your teams in the office or at your location can be managed with one robust and easy-to-use toolkit. This will allow you to align marketing, operations and your front line team members. Your team can create amazing customer experiences with the out-of-the box combination of Facebook, Instagram and Twitter. Start with a 14-day free trial

Snap XMP – Secure, collaborative platform for online, paper, and mobile surveys. Ask questions, but do more than that. Snap XMP offers a unique and tailored survey experience for each participant. It has more flexible and advanced features than any other platform. You can design, distribute, and analyze questionnaires in any language, including right-to-left and character-based languages. Export to allow for easy translation. You have complete control over the design of your survey. Personalize surveys and update records automatically. You can insert respondent information anywhere in the survey. It can also be used to answer questions. You and your survey participants will enjoy an automated, efficient, and enjoyable experience - online, paper, and mobile.

Google Forms allows you to collect and organize large amounts of information. Free. You can plan your next camping trip, manage event registrations and whip up a quick poll. You can also collect email addresses to create a newsletter or pop quiz. You can upload your logo or photo, and Forms will choose the right colors for your unique form. Or, you can choose from a set of pre-designed themes to set the tone. You can choose from multiple choices, dropdowns, or a linear scale of questions. You can add images and YouTube videos or go fancy with page branching, question skip logic, and YouTube videos. Forms are responsive, which means that it is easy to create, edit, and respond on any screen. Forms automatically collects responses to surveys. It also provides real-time response info and charts. You can also view all your data in Sheets.

The intuitive questionaire generator makes it easy to create your questionnaire quickly and easily. You can create your questionnaire in a modular way and then formulate the questions and answers as you wish. You can also use one our templates (e.g. You can also use one of our templates (e.g. customer/employee questionnaire) and modify it to suit your needs. Once you have completed your online questionnaire, you will be able view it in its final form. This will allow you to tweak and test it thoroughly. You can implement complex branching logic in your questionnaire using filters or skips without having to know any programming. You can also conditionally view individual questions or entire pages. You can also conditionally view individual pages or answers.

The internet is a great way to collect information. Site registration is one way to do this. Another option is to conduct electronic surveys online. The YellowHawk Survey.Box™ allows users to create surveys online. Participants can then complete the survey and analyze the results. You can use surveys to ask your members, conduct anonymous online surveys, and find out what your employees think about your company. You can also create an email distribution list to get valuable feedback from potential and existing clients. It can be used as a central data entry mechanism for remote survey personnel who are performing traditional surveys.

Zoho Survey is a cloud-based, 360-degree survey software and questionnaire creator for businesses of all sizes. Zoho Survey offers a variety of templates in different languages as well as a library of questions. This software allows you to create surveys quickly, reach your target audience from any device, and view the results and feedback in real-time. The core features include branching, logic, real time reporting, mobile optimization and customizable themes. Email campaigns can also be created. Integration with third-party solutions like Zoho CRM and Google Sheets, SalesIQ and MailChimp is possible through the APIs.

One platform to collect, manage, and analyze feedback. Key Survey's professional survey software gives you the power and flexibility to centralize feedback collection and data across your entire organization. The user experience is seamless and controlled, which ensures that data is accurate, integrated, and can be used in an efficient way. Online survey tool for the entire enterprise. Closed-loop automation. Integrates seamlessly into existing systems. Key Survey is the industry's most powerful survey tool. It has years of experience in delivering high-powered customer satisfaction services. Advanced survey options allow you to create the best survey experience for your customers. This encourages participation and generates meaningful results for managers to analyse and take action on.

Rankur is a popular tool for easy listening on social networks. You can discover conversations about your company, your products, managers, competitors, and communicate with your audience in real-time. Our software allows you to engage on social media networks such as Facebook, Twitter, YouTube and many more. You can measure your success and work with a team! Listen to the whole web, monitor news, blogs and digital media, as well as social networks. Our crawler scans over 100M web pages daily and extracts comments, articles, and reviews. Rankur allows you to keep track of all that is happening online. Rankur allows you to manage company pages. All your communications can be managed from one place. Our powerful, yet affordable reputation management tools will help you improve customer relationships. You can easily monitor your social media campaigns and reach the right audiences.

Survey App is a free app that will meet all your survey, quiz, and polling needs. Survey App allows you to create and conduct surveys, quizzes, and polls in either an open or invitation mode. Survey responses can also be made offline. You can export the survey results to excel and analyze them further. You can also share the survey on Facebook and WhatsApp to get more responses.

QUESTIONSTAR is a powerful tool for conducting online surveys. It is easy to create professional surveys at any level of complexity and to analyze the data collected online. Correlations, crosstabs, regression analysis, t-tests, etc. The tool can be used online. QUESTIONSTAR eliminates the need for additional analysis software in most cases. All professional functions are included in all tariffs. All paid plans allow for flexible customization of questionnaires and white-label survey designs. MS Office allows you to export and edit results of analyses, tables, and graphs. Free version available.

phpQuestionnaire, a comprehensive online software tool for survey creation and distribution, has a web interface that allows you to create and deliver customized surveys to your site visitors. The more adventurous user can fine-tune all survey behavior with the complex and flexible options available. The survey results are organized and stored in a logical manner, allowing you to access your data in different views. To see more, visit our online demonstration below. See this script in action to see how it works for you! Below you can see both the administrator and visitor sides of phpQ. The visitor demo shows a list with active surveys that can be completed. The admin demo allows you to create and edit survey, view and export the results and more!

Checkbox allows you to create and share professional, secure surveys. Checkbox is a professional online survey software that allows users to create beautiful, branded surveys. It supports different question types such as radio buttons, radio buttons and drop-down menus. You can also order rank orders, rank ordering, and rating scales. Checkbox is available as a hosted subscription and on-premises. It allows users to view and export statistics and visual data, send and track invitations, analyze results using a standard PC or mobile browser, and customize logos, colors and fonts.

Video/text feedback from real customers can make product reviews more vivid. Your survey metadata should include the type of questionnaire and options such as video/text mandatory. Once you have described the product you wish to review, you can send as many invites to your users as you like. Once you have received the required number of responses, you can finalize them and create one video for each reviewer. Or, as needed, the entire survey. Video surveys are more effective than regular text surveys at understanding your customers. Based on sentiment analysis, we separate positive and negative responses. Our app and web apps allow users to respond to your survey without compatibility issues. Our services are secure from the beginning without any authorization.

Create a winning team environment with Slack polls. You can use polls to learn more about your colleagues and connect with them. Responses are super fast and easy to access. No new tabs, no emails, no leaving Slack. Your polls collect results instantly. You can check the results of a poll at any time as the creator. It's also easy to make the responses anonymous or public. Create a quick survey to ask multiple questions. Send it via private DM or specific channels. Get feedback from your team quickly. Create polls and surveys within Slack to get your team chatting, sharing and communicating. Anyone in your Slack workspace is able to create and post polls. This means that team managers, HR departments and special committees can all use polls with no problems. Ask people to type their responses instead of selecting a poll choice. You can see how many times a particular option was selected but not who made the selection.

Survox IVR is an automated, interactive survey solution that allows customers to have a better experience and collects data for market research and opinion polling. Survox offers the ability to engage customers quickly via voice. You can access demographics that are only available by phone. You can offer a variety of engagement methods to cater to your respondents' preferences. You can avoid only getting responses from the satisfied or very unhappy by automatically following up transactions using the proactive outbound survey. Mix inbound and outbound calls in interviewer queues so that callbacks can be made immediately. To maximize caller retention, screen, transfer, and manage calls. Automatedly schedule or conduct interviews and collect feedback after the transaction.

It's a texting platform that makes it easier to communicate with your customers and yourself. You can now communicate with groups from the palms of your hands. One number means one text inbox. All members of your team can see if a customer has been reached out to, responded to, and what was said. All your SMS, Facebook Messenger, and phone calls can be done in one place. Our mobile app allows you to support multiple employees without having to use your personal phone number. Our reporting allows you to track your team's response time and more. You can sync your data from other apps and keep track of customer information. Create a team, communicate with them directly or through channels, and share information about customers. You can create custom groups and send personalized messages to them. Connect Myopolis with over 3,000+ apps to automate your workflows. Connect Hubspot to sync your contacts and get a clear view of all your customer interactions.

Survey Crafter Professional survey software makes it easy to write, administer, and analyze web, paper, and telephone-based surveys. Survey Crafter Professional is a Microsoft® Windows®, desktop software application that seamlessly combines simplicity and flexibility to make your surveys and analyses look and work the way you want. For a paper survey, you can print the questionnaire on paper, publish it on a Linux, Unix, or Windows-based web server, or use the built in Interviewer to conduct a telephone survey. Survey Crafter Professional includes a powerful and flexible Survey Designer window that allows you to quickly create and format questionnaires. The software can be used to simultaneously manage your surveys in multiple languages. Survey Crafter Professional includes American English, British English, Spanish and Dutch spelling dictionaries.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.

A satisfaction survey is usually completed by 3% to 5% of customers. Our users experience response rates of 40-60%. Smart follow-ups and a super-simple survey layout are what help us achieve this. We have optimized the survey to make it easy for you. You can dig into your data with our automatically generated reports. Depending on the product ordered, you can see how satisfied your customers are. The date of their first purchase (Christmas). Black Friday? The number of orders they have placed with your shop. Their geographical location. The Net Promoter Score is a loyalty metric that was introduced by Harvard Business Review in 2003. It has been adopted by over two-thirds Fortune 1000 companies. Upload customer e-mails and schedule automatic surveys. See the NPS of each segment over time. Your data can be used in any of the 1,000+ apps that Customer.guru integrates with.