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Description
Imagine your customers being able to communicate with you in a seamless way. All communication channels, including SMS, chat, messaging, social media, and SMS, are now integrated in one interface that aims to simplify communication. We have a lot more in store for you. Register now to be the first to receive Flex.
Flex by Vonix allows you to chat, call, text, message, and socialize with your business profile using one mobile app. All your business phone features will be available to you from your mobile phone, just as if it were in the office. You can text or message customers and also transfer entire conversations using the internal collaboration features. Keep everyone updated by syncing conversations to customer records. Access business calling features like interactive voice menus, day/night mode, voicemail transcription & more. Customers can communicate with you via their preferred method to improve customer satisfaction and speed up resolutions.
Description
Introducing the all-in-one hybrid and multi-tenant solution for unified communication tailored specifically for communication service providers and operators. Launch your unified communication venture in just days rather than taking months to prepare. This comprehensive suite of ready-to-use applications and integrations is aimed at enhancing the competitive edge and innovative capabilities of those pursuing opportunities in unified communication and VoIP. The turn-key solution encompasses a variety of value-added applications and seamless integrations. Wazo Enterprise Unified Communication features a collection of client applications, available on mobile, web, and desktop platforms, along with native integrations to streamline your processes. It effectively addresses collaborative and productivity scenarios while embedding communication within your customer information system. Managed via a centralized administration portal, the Enterprise Unified Communication platform is designed to help you optimize your return on investment. The EUC Portal not only reduces operational costs but also enables you to concentrate on your core business pursuits instead of the underlying technology, ensuring that your focus remains on growth and success. Additionally, this solution's scalability allows for future enhancements, making it a forward-thinking choice for evolving business needs.
API Access
Has API
API Access
Has API
Integrations
AgencyZoom
Filevine
QQCatalyst
Vertafore AMS360
Pricing Details
$29.99 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vonix
Founded
2019
Country
United States
Website
www.vonix.io
Vendor Details
Company Name
Wazo
Founded
2016
Country
Canada
Website
wazo.io
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail