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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Vocally serves as an AI voice receptionist designed specifically for small and medium-sized service enterprises. This innovative solution manages incoming calls around the clock in multiple languages, including Italian, English, and Spanish, while also handling bookings, providing answers from a personalized knowledge base, and directing or escalating calls as necessary. Additionally, it maintains communication through follow-ups via SMS, email, and WhatsApp for enhanced customer engagement. A convenient voice widget allows website visitors to interact with the same AI assistant, ensuring a seamless experience. Each business enjoys its own dedicated tenant featuring tailored prompt tuning, detailed call logs, transcripts, and comprehensive usage analytics. The service is developed by Mandally Technologies S.R.L.S., based in Italy, catering to the unique needs of various industries. With its multifaceted capabilities, Vocally not only streamlines communication but also enhances operational efficiency for its users.

Description

Zen Solutions offers a bilingual AI receptionist for small businesses, capable of handling phone calls in both French and English. This intelligent voice agent responds to common customer inquiries regarding services, operating hours, pricing, and service areas, in addition to managing appointment bookings, rescheduling, and cancellations directly in the business's chosen calendar, whether it be Google or Outlook. When necessary, it can transfer calls to a human representative after first consulting the caller. Additionally, it is equipped to respond to text messages from customers. Each AI agent is tailored to the specific needs of the client's business and undergoes verification by a member of our team to ensure quality before interacting with customers. Businesses can monitor all incoming calls through their client interface. This AI receptionist is part of a comprehensive platform designed for small enterprises, which includes website management, customer relationship management (CRM), online booking, text messaging, email, and invoicing features. For a demonstration, you can call 438 544-5191, where you will experience our AI agent in action. This innovative solution aims to enhance customer engagement while streamlining operations for small business owners.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99.98/month (CAD, plus taxes)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Mandally Technologies S.R.L.S.

Country

Italy

Website

vocally.me

Vendor Details

Company Name

Zen Solutions

Founded

2026

Country

Canada

Website

zen-solutions.net

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

No Alternatives