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Description
An all-encompassing visitor management solution designed for tenants, property managers, and security staff to effectively and conveniently identify, register, and monitor visitors. This system allows authorized users to pre-register guests as well as handle walk-in visitors without prior notice. It includes functionalities for reading driver’s licenses, scanning passports, utilizing a digital camera, and printing badges. Badge issuance can be restricted to specific turnstiles or readers, enhancing tracking and security protocols. Each badge is programmed to automatically expire at a specified date and time to maintain security standards. Additionally, an access deny list feature empowers tenants and property managers to specify individuals who are prohibited from entering the premises. If someone unauthorized tries to secure a badge, the system alerts the security personnel. Tenants have the ability to remotely access and search through turnstile and reader logs, visitor records, and lists of scheduled and processed visitors, as well as details about building fire wardens and individuals lacking authorization. Furthermore, the platform allows for the creation of customized badge templates tailored to the needs of individual buildings and tenants, enhancing both functionality and branding. This comprehensive approach ensures a secure and organized environment for all users involved.
Description
friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations.
Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience.
Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning.
Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.
API Access
Has API
API Access
Has API
Integrations
Active Directory
HID IdenTrust
HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Milestone Analytics
Okta
Tableau
Integrations
Active Directory
HID IdenTrust
HubSpot CRM
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Milestone Analytics
Okta
Tableau
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$75 per kiosk/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DATAWATCH SYSTEMS
Founded
1981
Country
United States
Website
www.datawatchsystems.com/products/visitorwatch/
Vendor Details
Company Name
friendlyway
Founded
1998
Country
USA, Germany
Website
www.friendlyway.com/visitor-management-solution/
Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
