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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

Description

aReception is contractor and visitor management software for industrial sites. EHS, security and facility teams use it to know who is on site and what each person completed before entry. Contractors confirm your site's risks and fill in the risks of their own work through an invitation link; you confirm them and the signed version is stored. They can complete the safety induction in advance or at the Zebra kiosk at your entrance. Connected to your turnstile through an API, the kiosk lets through only those who have met every condition. Visitors check in by voice, touch or QR code, and the host is notified. Truck drivers get an SMS with their dock. The Portal lists everyone on site for evacuation: a responsible person sends an SMS with a site map and sees who has confirmed. Plans: Basic from €199 and Premium from €499 per kiosk a month billed annually, Enterprise on quote. Unlimited check-ins. Kiosk and invitations in 50+ languages.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
Microsoft Entra ID Yes 
Okta No 
WhatsApp Yes 

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
Microsoft Entra ID No 
Okta Yes 
WhatsApp No 

Pricing Details

$22 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

€199/month
Per kiosk per month, excluding VAT. Basic from €199 and Premium from €499 a month billed annually (€249 and €624 billed monthly). Enterprise is priced in a quote. Unlimited check-ins on every plan, minimum term one month. One-off setup on Premium and Enterprise; hardware is billed separately and stays your property. Paid 30-day trial for the price of one month of the plan.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Vendor Details

Company Name

aReception

Founded

2024

Country

Czech Republic

Website

www.areception.ai/

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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