Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
Description
aReception is contractor and visitor management software for industrial sites. EHS, security and facility teams use it to know who is on site and what each person completed before entry.
Contractors confirm your site's risks and fill in the risks of their own work through an invitation link; you confirm them and the signed version is stored. They can complete the safety induction in advance or at the Zebra kiosk at your entrance. Connected to your turnstile through an API, the kiosk lets through only those who have met every condition.
Visitors check in by voice, touch or QR code, and the host is notified. Truck drivers get an SMS with their dock.
The Portal lists everyone on site for evacuation: a responsible person sends an SMS with a site map and sees who has confirmed.
Plans: Basic from €199 and Premium from €499 per kiosk a month billed annually, Enterprise on quote. Unlimited check-ins. Kiosk and invitations in 50+ languages.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
Microsoft Entra ID
Yes
Okta
No
WhatsApp
Yes
Integrations
Google Calendar
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
Microsoft Entra ID
No
Okta
Yes
WhatsApp
No
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
€199/month
Per kiosk per month, excluding VAT. Basic from €199 and Premium from €499 a month billed annually (€249 and €624 billed monthly). Enterprise is priced in a quote. Unlimited check-ins on every plan, minimum term one month. One-off setup on Premium and Enterprise; hardware is billed separately and stays your property. Paid 30-day trial for the price of one month of the plan.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Vendor Details
Company Name
aReception
Founded
2024
Country
Czech Republic
Website
www.areception.ai/
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No
Product Features
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No