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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

Description

aReception streamlines the management of EHS and contractors at industrial facilities. Each external contractor can register through an online platform, share site-related risks electronically, and complete safety training available in nine languages directly on their mobile devices. Upon arrival, they check in at a kiosk located at the entrance in less than 30 seconds, ensuring efficiency. If a contractor arrives without having finished the required training, the kiosk blocks their entry, allowing them to complete it immediately in just 5 to 10 minutes, all without needing assistance from your EHS technician. In the event of an evacuation, the dispatcher can quickly access the portal to view the current status of everyone on-site and send each visitor an SMS that includes an evacuation map and a confirmation button. The portal offers filtering options by company, date, or status and allows for easy export to XLSX format with a single click. Additionally, the system monitors the validity of training for each worker, enabling quicker processing for returning contractors. This comprehensive approach not only enhances safety but also improves overall operational efficiency at industrial sites.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

Integrations

Google Calendar
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Slack
WhatsApp

Pricing Details

$22 per month
Free Trial
Free Version

Pricing Details

$49/month
Industrial Package: hardware $1,300 to $3,500, setup $1,750 to $3,500, license $545/month. First year approximately $13,000, year two onwards approximately $6,500/year.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Vendor Details

Company Name

aReception

Founded

2024

Country

Czech Republic

Website

www.areception.ai/

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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