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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Vines OS offers an intuitive and user-friendly platform that combines essential features such as point-of-sale, club management, ecommerce, and tasting reservations all in one place. This system is seamlessly integrated with Revel Systems POS, providing an optimal solution for restaurant management. You can oversee various wine clubs and assign member discounts based on different tiers, making it easier to convert one-time buyers into loyal members as they purchase wine through your online store. When it's time to release new club offerings, you can efficiently batch process orders, generate shipping labels, and organize both shipments and pickups. Additionally, you can easily identify your most dedicated members and launch targeted email marketing campaigns. The platform allows you to manage all aspects, including compliance with state regulations and age verification, as well as label printing. Quickly introduce new wines and set up multi-tiered discounts for members or cases, while our efficient cart checkout displays applicable discounts for members and encourages customers to join a club with just a single click, enhancing their overall purchasing experience. With Vines OS, you can elevate your wine business by streamlining operations and boosting customer engagement.

Description

With over two decades of experience, we specialize in database management and hospitality, having dedicated our expertise solely to the wine industry, which we deeply understand. Renowned wineries from Napa, Sonoma, and beyond turn to us primarily for our unparalleled live customer service, complemented by the most comprehensive data-driven DTC sales and CRM platform available. We pride ourselves on not outsourcing critical tasks such as data migration, management, training, or development, ensuring that all processes are handled in-house by our dedicated team. As a fully integrated company, our employees work tirelessly to help clients achieve their goals consistently, punctually, and within budget. Our platform is designed to facilitate a seamless delivery of personalized experiences that clients expect, featuring a unified customer record that is accessible across multiple channels, including Tasting Room POS, Mobile app, eCommerce, Wine Club, Email Campaigns, Reservations, and Real-Time Multi-Location inventory. This holistic approach not only enhances customer satisfaction but also streamlines operations for wineries, allowing them to focus on their core business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$149 per month
Free Trial
Free Version

Pricing Details

$450 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Vines OS

Founded

2002

Country

United States

Website

www.vinesos.com

Vendor Details

Company Name

Missing Link Networks

Website

www.missinglink.net

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Product Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

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Alternatives

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Bloom Reviews

Bloom

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Microworks Wine Direct Reviews

Microworks Wine Direct

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