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Description
In a commendable development, the RBI has recently allowed the use of Video KYC for remote verification of customers in the banking and financial services industry. GiBots KYC SUITE offers an AI-powered, comprehensive KYC solution that completes the Customer Identification Process in under two minutes. Forward-thinking BFSI and Fintech organizations stand to gain from adopting this Video and Self KYC approach. This process entails capturing live images of the customer on video while validating their documents and confirming the possession of these documents to verify their identification details. The applicant's data and facial recognition will be processed simultaneously, ensuring that any discrepancies are flagged instantly. Customers can now conduct their verification from any location using our app, which will subsequently send the information to officials for further scrutiny. During the Online KYC procedure, customers are instructed to present their PAN Card to the camera, allowing for the necessary information to be captured for identity confirmation. This innovative method not only enhances convenience but also streamlines the verification process, making it faster and more efficient.
Description
VideoCX is an AI-powered, browser-based video engagement platform built for BFSI. With 100M+ video calls processed, it helps banks, insurers, NBFCs, and fintechs deliver secure onboarding, Video KYC, credit checks, policy servicing, and more. The platform supports 14 industry use cases and 44 customizable product journeys with 100+ built-in features including face match, ID verification, document capture, screen sharing, live routing, and audit-ready recordings. Used by 75+ financial organizations including ICICI Bank, HDFC Life, TATA Capital, and Bajaj Allianz, VideoCX handles over 3 million monthly customer calls. Its AI tools offer transcript summaries, speech-to-text, face analysis, and live language translation. APIs enable seamless integration into existing workflows or independent journeys. Deployment options include SaaS, hybrid (with S3), or on-premise AWS hosting. VideoCX improves compliance, reduces drop-offs, and delivers personalized video interactions at scale.
Description
Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.
API Access
Has API
API Access
Has API
API Access
Has API
Integrations
Truto
Zoho Directory
Integrations
Truto
Zoho Directory
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GIBots
Founded
2015
Country
India
Website
www.gibots.com/main-productlist/myKyc.html
Vendor Details
Company Name
VideoCX.io
Founded
2017
Country
INDIA
Website
web.videocx.io
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/lens/
Product Features
AML
Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List
Product Features
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback