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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.

Description

A cloud-based solution enhances the corporate office's reach to remote and mobile employees, functioning as a unified system that boosts both communication and productivity across the workforce. By utilizing cloud-based communication platforms, companies are liberated from the burdens of acquiring, installing, and maintaining conventional on-premises telephone systems. Furthermore, these solutions facilitate the seamless extension of corporate phone systems to remote offices and mobile personnel, while also allowing the integration of various collaboration tools into one cohesive system. However, the key challenge is to find a solution that provides optimal reliability, quality, and scalability. The GDS nCONTACT™ Hosted Unified Communications Service offers an intuitive interface that combines voice, presence, and chat services, enhancing collaboration and productivity. Developed by the seasoned networking and communication professionals at GDS, this solution is hosted in secure, enterprise-grade data centers and is supported by exceptional service. Ultimately, adopting such a cloud-based solution not only streamlines operations but also prepares organizations for future growth and flexibility.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
Altitude
Asterisk
Avaya Experience Platform
CompletePBX 5 IP PBX
Enghouse Interactive Contact Center
Genesys Cloud CX
Inconcert
Vocalcom
XCALLY

Integrations

3CX
Altitude
Asterisk
Avaya Experience Platform
CompletePBX 5 IP PBX
Enghouse Interactive Contact Center
Genesys Cloud CX
Inconcert
Vocalcom
XCALLY

Pricing Details

$69/month/port
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Interactive Powers

Founded

2015

Country

United States

Website

www.ivrpowers.com/videortc/

Vendor Details

Company Name

Global Data Systems

Founded

1987

Country

United States

Website

www.getgds.com/services/voice-collaboration/hosted-voip

Product Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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