Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.
Description
XO Hosted PBX is an exceptionally flexible Unified Communications solution that leverages cloud technology to provide a comprehensive suite of integrated high definition (HD) voice and data services, collaboration tools, mobility options, contact center capabilities, and advanced calling features across various business locations. Distinct from many other providers, XO utilizes its Tier 1 national network to support the Hosted PBX service, facilitating the transition of your PBX functionalities into the cloud environment. With features such as real-time voice quality monitoring, built-in redundancy, and a guaranteed uptime service agreement, XO’s Hosted PBX ensures that you can efficiently and confidently manage high-quality voice and Unified Communications throughout your organization. This service combines all essential telephony and UC features required by a majority of businesses, making it one of the most extensive UC-as-a-Service platforms available today. Moreover, the flexibility and robust capabilities of XO's Hosted PBX allow businesses to adapt and grow seamlessly in an ever-evolving communication landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
3CX
Yes
Altitude
Yes
Asterisk
Yes
Avaya Experience Platform
Yes
CompletePBX 5 IP PBX
Yes
Enghouse Interactive Contact Center
Yes
Genesys Cloud CX
Yes
Inconcert
Yes
Skype
No
Vocalcom
Yes
Integrations
3CX
No
Altitude
No
Asterisk
No
Avaya Experience Platform
No
CompletePBX 5 IP PBX
No
Enghouse Interactive Contact Center
No
Genesys Cloud CX
No
Inconcert
No
Skype
Yes
Vocalcom
No
Pricing Details
$69/month/port
Plans: Basic, Pro, Plus
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Interactive Powers
Founded
2015
Country
United States
Website
www.ivrpowers.com/videortc/
Vendor Details
Company Name
Verizon Media
Founded
1983
Country
United States
Website
www.verizon.com/business/xo/xo-hosted-pbx/
Product Features
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
No
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
Mobile Access
Yes
Multi-User Collaboration
Yes
Voice Mail
Yes
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No