Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.

Description

Voiceworks is a comprehensive cloud communications platform tailored for the UK business voice sector, empowering partners and service providers to offer an extensive range of hosted VoIP, unified communications, fixed mobile convergence, mobile solutions, and reliable connectivity options from a singular, unified environment. This platform integrates versatile, cloud-native voice and collaboration tools, including Coligo, a mobile-centric UC solution enhanced with AI capabilities, alongside Swyx, a customizable unified communications system that unifies voice, messaging, video, and sophisticated call routing across various devices, all while providing seamless integration with Microsoft Teams and performance analytics dashboards. Furthermore, Voiceworks facilitates flexible deployment strategies and white-label solutions, allowing partners to customize their offerings, easily provision services through a self-service portal, and efficiently address customer requirements without delays, ensuring operational excellence and client satisfaction. By streamlining various communication channels, Voiceworks enhances the overall user experience for both providers and their clients.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

3CX Yes 
Altitude Yes 
Asterisk Yes 
Avaya Experience Platform Yes 
CompletePBX 5 IP PBX Yes 
Enghouse Interactive Contact Center Yes 
Enreach No 
Genesys Cloud CX Yes 
Inconcert Yes 
Microsoft Teams No 
Vocalcom Yes 
XCALLY Yes 

Integrations

3CX No 
Altitude No 
Asterisk No 
Avaya Experience Platform No 
CompletePBX 5 IP PBX No 
Enghouse Interactive Contact Center No 
Enreach Yes 
Genesys Cloud CX No 
Inconcert No 
Microsoft Teams Yes 
Vocalcom No 
XCALLY No 

Pricing Details

$69/month/port
Plans: Basic, Pro, Plus
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Interactive Powers

Founded

2015

Country

United States

Website

www.ivrpowers.com/videortc/

Vendor Details

Company Name

Voiceworks

Country

United Kingdom

Website

voiceworks.co.uk

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

Product Features

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

Alternatives

Alternatives

ReFrame Engage Reviews

ReFrame Engage

WSD Digital
nCONTACT Reviews

nCONTACT

Global Data Systems
XO Hosted PBX Reviews

XO Hosted PBX

Verizon Media