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Description
ViciDocs ECM serves as our primary electronic content management system, boasting an extensive array of capabilities for capturing, archiving, organizing, indexing, and retrieving your valuable information. Its versatile data capturing module allows for data extraction from nearly any source, incorporating integrated digitization, email, Optical Character Recognition (OCR), image-to-text conversions, and scanning technologies. The intelligent indexing and tagging features simplify document management, ensuring that you can always locate that crucial document when you need it most. With ViciDocs ECM, you can streamline your workflow and enhance productivity by keeping all your information at your fingertips. Additionally, the system's user-friendly interface makes it accessible to users of all technical levels.
Description
The nPathi AI Agent represents an advanced voice AI solution that seamlessly integrates with ViciDial, allowing it to handle campaigns in a manner akin to human agents, while providing complete visibility through the ViciDial dashboard.
Notable features include:
- Seamless integration with ViciDial, where AI agents function as standard agents within campaigns
- A user-friendly Visual Pathway Builder for effortless conversation design using drag-and-drop functionality
- Real-time monitoring capabilities along with disposition codes
- Over 260 OAuth integrations with various services like CRM systems, calendars, and webhooks
- Support for more than 100 languages to cater to diverse demographics
- Extremely low latency with response times under 500 milliseconds
- Efficient lead routing and qualification processes
- Automatic updates to CRM systems following calls
- Comprehensive call recording and transcription services
- The ability to scale operations to manage over 2000 concurrent calls
These agents are particularly effective for a range of applications, including outbound sales, lead qualification, setting appointments, conducting customer surveys, sending payment reminders, reactivating dormant accounts, and providing customer support. By deploying these AI agents, organizations can ensure their calls are managed around the clock, allowing human agents to dedicate their time to more strategic and high-value interactions.
API Access
Has API
API Access
Has API
Integrations
Bigin by Zoho CRM
Bitrix24
GoHighLevel
Google
Kommo
Microsoft 365
Salesforce
Shopify
Slack
TikTok Shop
Integrations
Bigin by Zoho CRM
Bitrix24
GoHighLevel
Google
Kommo
Microsoft 365
Salesforce
Shopify
Slack
TikTok Shop
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49/month
15 minutes included free
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
✅
Unlimited AI agents
✅
Unlimited pathways
✅
Calendar synchronization
✅
Webhook GET & POST
✅
OAuth integrations
✅
Community support
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vicisoft Technologies
Country
India
Website
www.vicisoft.com
Vendor Details
Company Name
nPathi
Founded
2024
Country
Romania
Website
nPathi.com
Product Features
Document Management
Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control