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Description
VOC Research focuses on conducting professional, pre-arranged, and impartial discussions with essential decision-makers among your customers, prospects, and intermediaries to collect their insights, feelings, and feedback regarding both your company's offerings and those of your main competitors. Our proficiency in B2B VOC services is designed to enhance your business acquisition and customer retention efforts. We engage with key decision-makers from organizations where you have recently secured or lost business opportunities to discern the reasons behind their choices. Following these discussions, we thoroughly analyze the gathered information to uncover trends and actionable insights that can assist you in capturing more business. Additionally, we conduct interviews with your customers to assess their unbiased levels of satisfaction, loyalty, and intentions to renew, enabling you to promptly address any concerns, suggestions, or potential issues. This process also evaluates your customers' likelihood of renewing their contracts or switching to competitors, providing you with valuable information to proactively manage their needs and expectations. Ultimately, our approach empowers you to strengthen customer relationships and enhance your overall market position.
Description
Winxtra is a comprehensive win-loss and churn analysis platform that provides real, unfiltered insights into why sales opportunities succeed or fail. By combining human interviews with AI tagging and expert analysis, Winxtra offers a much more accurate and insightful view of buyer behavior than generic surveys or CRM data. The platform provides actionable insights to various teams, including sales, marketing, and product, enabling them to address issues, capitalize on strengths, and optimize strategies. Winxtra’s approach goes beyond simple data collection—its human-led methodology backed by psychological research ensures that each piece of feedback is valuable and relevant. The insights provided are delivered in plain language, allowing teams to easily translate them into action and ultimately boost win rates and reduce churn. Winxtra offers a risk-free trial, guaranteeing insights within 30 days or your money back.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Salesforce
Slack
Integrations
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Salesforce
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
VOC Research
Country
United States
Website
www.voc-research.com/services
Vendor Details
Company Name
Winxtra
Founded
2024
Country
United Kingdom
Website
www.winxtra.co.uk