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Average Ratings 0 Ratings

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Description

UserTesting transforms how enterprises gather and apply human insights by combining a massive, engaged global participant network with AI-powered insight synthesis. The platform offers fast, reliable feedback to improve marketing effectiveness, product usability, and customer experience strategies. By replacing traditional surveys and focus groups, UserTesting helps businesses quickly validate ideas, co-innovate with customers, and refine messaging to boost conversion rates and loyalty. Its enterprise-grade security and compliance certifications, including SOC 2, GDPR, and HIPAA, make it suitable for the most regulated industries. Leading companies such as Kimberly-Clark and Wells Fargo use UserTesting to accelerate decision-making, reduce costs, and improve customer satisfaction scores. The platform scales from individual teams to large organizations, providing expert-led services and onboarding to ensure success. UserTesting’s intuitive tools make it easy to get feedback on campaigns, UX designs, and digital experiences. Overall, it empowers businesses to move faster and smarter with the real voice of their customers.

Description

Eliminate uncertainty in your product development process. Accelerate your product decision-making by utilizing AI-driven user interviews, prototype evaluations, surveys, and concept assessments, achieving results up to 16 times quicker. You can create and introduce AI-enhanced research prototype tests, user interviews, surveys, and design evaluations either on your own website or through our extensive global panel. Gain valuable and actionable insights in more than 50 languages, all designed to facilitate the growth of your product. Whether your target audience includes 10 or 10,000 individuals, AI efficiently manages and interprets conversations, allowing stretched teams to engage in high-impact research across 10+ languages in a flexible manner. Continuously familiarize yourself with your customers and validate your hypotheses through AI-driven research. Equip your team with meaningful user insights derived from AI-led discussions and concept evaluations with genuine customers. You can strategically target the customers relevant to your product using action-based triggers or draw participants from our curated global panel, which boasts 150,000 members and over 300 demographic and behavioral filters. This streamlined approach not only enhances your research capabilities but also ensures that your product development aligns closely with user needs and preferences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Figma
Adobe XD
Atlassian Rovo
Condens
Desktop.com
EnjoyHQ
Google Calendar
Google Sheets
Jira
Jira Work Management
Microsoft Excel
Microsoft Outlook
Pendo
Rally
Shift
Slack
Trello
axe Auditor

Integrations

Figma
Adobe XD
Atlassian Rovo
Condens
Desktop.com
EnjoyHQ
Google Calendar
Google Sheets
Jira
Jira Work Management
Microsoft Excel
Microsoft Outlook
Pendo
Rally
Shift
Slack
Trello
axe Auditor

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$149 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

UserTesting

Founded

2007

Country

United States

Website

usertesting.com

Vendor Details

Company Name

Wondering

Website

wondering.com

Product Features

AB Testing

Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Mobile App Testing

Functional Testing
Installation Testing
Interruption Testing
Memory Testing
Performance Testing
Usability Testing

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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