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Description
Enhancing the user experience (UX) and user interface (UI) of mobile applications can be done effortlessly. This approach is tailored for product teams that prioritize their users’ perspectives. By simply shaking your mobile device, you can initiate a screen recording of your app. This allows for swift identification of bugs, fostering a collaborative environment for their resolution. Witnessing users' immediate reactions provides invaluable feedback. Additionally, you can monitor how users interact with your application overall. Quickly test new features to gauge their effectiveness. Feel assured when sharing specific use cases with relevant stakeholders. Users can select between HD and lower-quality recordings based on their internet speed. Our mission is to assist customers in scaling by utilizing contextual analytics effectively. We achieve this by equipping every stakeholder with essential UX metrics. Gain insights into the reasons for user drop-offs and uninstalls. Integrate UX feedback into your ongoing research and development efforts. Uncover new user trends and suggest innovative design solutions that align with their needs. Ultimately, this process not only enhances app performance but also builds stronger user relationships.
Description
Experience the essence of your brand by consistently gathering feedback at crucial touchpoints, whether online or offline. Cultivating a customer-focused environment becomes achievable through the actionable insights derived from this feedback data. By actively managing feedback and creating marketable content, you can significantly influence the overall reputation of your organization. Transactional feedback occurs when you solicit opinions from individuals—such as customers, suppliers, or agents—following their interactions with your business. This feedback can be collected at various touchpoints, including but not limited to purchase orders, claims, product deliveries, check-outs, service technician visits, and more. Each piece of feedback is linked to someone who has genuinely engaged with your organization, adding authenticity and value to the insights gathered. A key advantage of transactional feedback lies in its capacity to capture opinions at the moment they shift. Since perceptions of your organization typically evolve due to specific triggers, individuals are more inclined to alter their views. By understanding these changes, you can better align your strategies with customer expectations and enhance your overall service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
UXRecord
Country
United Kingdom
Website
uxrecord.com
Vendor Details
Company Name
eTrusted
Country
Germany
Website
enterprise.etrusted.com
Product Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback