Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

UNIVERGE Blue® Cloud Services: One seamless and intuitive unified cloud communications and collaboration experience, aligning people, communications, and technology to the company's key initiatives. Key Components: - CONNECT (UCaaS): User-friendly and fully integrated Cloud Unified Communications platform with robust productivity and collaboration features. - ENGAGE (CCaaS): Highly reliable, secure, full-featured, and customizable Contact Center solution that delivers enhanced customer experience. - EXTEND API: API integration platform that connects Contact Center and Unified Communications functions into everyday business applications. - MEET: A powerful meeting solution that provides HD audio & video, interactive screen sharing, collaboration tools, and A.I. capabilities. - SHARE: Provides secure Sharing of the latest document versions without compromising accessibility or functionality. - CONNECT BRIDGE: Extends customers’ NEC phone system investment with cloud-based voice via desktop and mobile apps. - CONNECT+MS TEAMS: The costume version of the CONNECT works side-by-side with Microsoft Teams to enhance business communications.

Description

Telecommunications company providing cloud-based phone systems and communication solutions specifically designed for skilled nursing facilities, assisted living communities, and other senior care organizations. The company delivers business phone services, mobile and desktop applications, eFax, emergency 911 capabilities, call analytics, multi-site dashboards, and U.S.-based support, all through its own platform, to simplify communications, improve responsiveness, and help care providers operate more efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Active Directory
Google Chrome
Google Workspace
HubSpot AEO
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
ServiceNow
Slack
Sugar Market
Sugar Sell
Zendesk

Integrations

Salesforce
Active Directory
Google Chrome
Google Workspace
HubSpot AEO
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
NetSuite
ServiceNow
Slack
Sugar Market
Sugar Sell
Zendesk

Pricing Details

$19.40/User/Month
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NEC Corporation

Founded

1899

Country

Japan

Website

univergeblue.com

Vendor Details

Company Name

UniVoxx

Founded

2018

Country

United States

Website

univoxx.com

Product Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Alternatives

Alternatives

CIS (Consumer Information Solutions) Reviews

CIS (Consumer Information Solutions)

Consumer Information Solutions
FortiVoice Reviews

FortiVoice

Fortinet