Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

Description

Who claimed that language should be a limitation? With our innovative translation solutions, you are empowered to excel in your endeavors. We merge the efficiency and vast capabilities of machine translation with the genuine touch that only a native speaker can provide. Following the processing of your content through our personalized MT engines, a native expert enhances each translation. We tackle the distinct challenges and prospects that your industry, market, and business present. Leading brands trust our customized translation services to achieve global customer success on a large scale, ensuring they reach their audiences effectively and authentically.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cyclr No 
Freshdesk Yes 
Intercom Yes 
Microsoft Dynamics 365 Yes 
Pandium No 
Salesforce Yes 
Stackreaction No 
Wix Answers No 
Zendesk Yes 
Zendesk Chat Yes 

Integrations

Cyclr Yes 
Freshdesk No 
Intercom No 
Microsoft Dynamics 365 No 
Pandium Yes 
Salesforce No 
Stackreaction Yes 
Wix Answers Yes 
Zendesk No 
Zendesk Chat No 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Vendor Details

Company Name

Unbabel

Country

Portugal

Website

unbabel.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Computer Assisted Translation

Collaboration No 
Localization Automation Yes 
Machine Translation Yes 
Marketing Management No 
Permission Management No 
Project Tracking No 
Quality Control Yes 
Resource Management No 
Terminology Management No 
Translation Analytics No 
Translator Database No 
Version Control No 
Website Translation No 
Workflow Management No 

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration No 
For Software No 
For Websites No 
Localization Automation Yes 
Machine Translation Yes 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control Yes 
Quotes / Estimates No 
Resource Management No 
Terminology Management No 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management No 

Alternatives

Alternatives

Genie Reviews

Genie

Tencent Cloud
Alexa Translations A.I. Reviews

Alexa Translations A.I.

Alexa Translations
GeniePlus Reviews

GeniePlus

Lucidea