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Description
Oversee all facets of your utility services through Tyler's all-encompassing billing and account management software. This platform streamlines everything from service connections and disconnections to work orders, invoicing, and customer alerts, empowering both municipal and independent utilities to automate their operations, boost productivity, and improve collection rates. With effortless integration into Tyler’s financial management tools, it simplifies workflows, minimizes data entry, and enhances overall efficiency. Designed with the user in mind, Munis provides the essential services that citizens expect, the capabilities that utilities need, and the advanced technology necessary to support expanding organizations of mid-size to large scale. Moreover, this comprehensive approach ensures that utilities can adapt to evolving demands while maintaining service excellence.
Description
UBSplus® Utility Billing Software was specifically designed for the Utility Industry to streamline customer service, billing, and payment collection tasks. Since its inception in 1984, UBSplus® has been continually updated to meet the evolving billing requirements for water, sewer, electric, gas, garbage, and other services. Payments, adjustments, and various charges are processed in real-time, updating customers' accounts instantly. The software features a “Print Cash Receipts” option that facilitates cash register-style payment entries, perfect for both front window and drive-through payment setups. This “Print Cash Receipts” feature not only calculates the change automatically but also prints out receipts using a designated printer. Additionally, a handy “Find” feature allows users to search customer accounts by a variety of identifiers such as account number, last name, first name, phone number, social security number, or zip code. For even greater efficiency, if account numbers are barcoded on customer bills, users can significantly expedite payment entries by utilizing our Auto Sensing Barcode Scanner, making the billing process smoother and faster. This comprehensive approach ensures that all aspects of utility billing are handled effectively, ultimately enhancing customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
FundCount
Pricing Details
$25.00/one-time/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tyler Technologies
Founded
1966
Country
United States
Website
www.tylertech.com/products/enterprise-erp/enterprise-utilities
Vendor Details
Company Name
Utility Data Systems
Founded
1972
Website
udsinc.com/utility_billing_software.htm
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management