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Description
Launch diverse marketing initiatives through various platforms such as WhatsApp, Facebook Messenger, and Google Business Messaging, among others. Maximize sales opportunities by crafting effective conversational flows, executing omnichannel strategies, and thoroughly analyzing performance reports to achieve your goals. Foster engagement by delivering detailed responses to customers through rich snippets, tailored to accommodate different situations. Enhance the customer experience by effectively visualizing and populating data for easier understanding. Leverage an AI chatbot that continually improves its capabilities with every interaction, ensuring seamless communication. Automatically categorize inquiries to connect them with the appropriate agents, facilitate handoffs as necessary, and maintain comprehensive oversight of customer support operations. Intelligent assistants utilize natural language processing to discern each user's intent, providing targeted solutions based on that understanding. The responses are generated using advanced pattern recognition techniques and metadata extraction from various service providers or databases. Ensure you monitor all activities across your channels to nurture strong customer relationships, while also adapting your strategies based on real-time feedback and insights. This comprehensive approach not only streamlines communication but also fosters loyalty among your customer base.
Description
Connect with potential clients and foster customer relationships through various channels. Empower non-technical users to effortlessly build and oversee enterprise websites, mobile platforms, landing pages, and additional digital assets. Utilize fully customizable WYSIWYG tools for inline content creation and editing. Improve the digital customer journey and drive conversions by showcasing pertinent content. Tailor the user experience according to interests, behaviors, locations, devices, and affiliations! Facilitate user engagement with integrated lead forms. Establish workflows that automatically respond to specific actions taken by your end users. Achieve a fully interconnected customer experience through Bridgeline Content Manager. Efficiently store and manage a vast array of PDFs, images, videos, and more, ensuring that all have comprehensive metadata and alt tags to enhance accessibility, compliance, and security at the item level. Additionally, leverage analytics to continually refine and optimize the content presented to users based on their interaction patterns.
API Access
Has API
API Access
Has API
Integrations
Bridgeline Unbound Platform
Facebook Messenger
Google Business Messages
Google Hangouts
Instagram
Microsoft SharePoint
Microsoft Teams
Salesforce Marketing Cloud
Skype
Slack
Integrations
Bridgeline Unbound Platform
Facebook Messenger
Google Business Messages
Google Hangouts
Instagram
Microsoft SharePoint
Microsoft Teams
Salesforce Marketing Cloud
Skype
Slack
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Twixor
Country
India
Website
twixor.com
Vendor Details
Company Name
Bridgeline Digital
Founded
2000
Country
United States
Website
www.bridgeline.com/products/content
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management